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Date/Time: Thu, 26 Apr 2018 15:36:26 +0000



CTS mobile usage

Support Request:
[2017-12-18 21:54:28]
User134590 - Posts: 6
Hello,
I am currently using the CTS-Dorman-DTC model with Sierra Charts - Excellent and stable
In the description for the lower cost model - it states that CTS front ends are available to use (25 a month and .50 per side)
I have installed the CTS mobile app on a tablet but the only information displayed is account balance - no incoming quotes, positions, etc....
I am not connected on the desktop to CTS (no concurrent use) -
I believe that I have to also subscribe to the CTS datafeed (through T4 login) in order to use mobile right?
The mobile app doesn't have any connection with Sierra Chart's Exchange Data Feed - it's only powered by native CTS feed correct?
Please advise
Tnanks
[2017-12-18 22:57:25]
Sierra Chart Engineering - Posts: 59446

I believe that I have to also subscribe to the CTS datafeed (through T4 login) in order to use mobile right?
Yes, that does make sense.


The mobile app doesn't have any connection with Sierra Chart's Exchange Data Feed - it's only powered by native CTS feed correct?
Yes, this is correct.
Sierra Chart Support - Engineering Level

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