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Date/Time: Wed, 01 May 2024 16:19:26 +0000



Save Log As

View Count: 934

[2017-12-15 18:42:37]
User28914 - Posts: 87
I have a client that uses the Trade Activity Log regularly and now every time she tries to Save Log As, it crashes.

Thoughts?

She is on 1669.
[2017-12-15 19:46:32]
Sierra Chart Engineering - Posts: 104368
We tried this and cannot duplicate issue.

We need to get the TradeActivityLog.DAT file from them. This is located in the main Sierra Chart installation folder.

They can privately attach it here:
https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-12-15 19:46:47
[2017-12-15 20:06:16]
User28914 - Posts: 87
Attached.
Attachment Deleted.
Private File
[2017-12-15 23:01:05]
Sierra Chart Engineering - Posts: 104368
We cannot reproduce the problem. We tried saving the Trade Activity Log with the following settings at the top:
All Internal Order IDs
All Accounts
All Symbols (non-simulated)
Date Range >> From 2013-1-1 to Today
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-12-15 23:01:15

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