Login Page - Create Account

Support Board


Date/Time: Sat, 21 Apr 2018 06:04:22 +0000



Problem with LMAX DTC connection in latest version 1669

Support Request:
[2017-12-14 17:34:25]
AlexPereira - Posts: 96
Hi,

Updated from version 1665 ( which is/was working) to 1669, and now I cannot login to LMAX broker. Message log outputs this error:


LMAX Live Trading - DTC (Data) | Logon error received from server: Data service (LMAXLiveTrading.DTC) is disabled/unsupported. Update Sierra Chart to the current version. | 2017-12-14 17:31:25

Is it any error on my part ?

Thanks
Date Time Of Last Edit: 2017-12-14 17:35:05
[2017-12-14 17:40:54]
Sierra Chart Engineering - Posts: 59300
Try now. The connection should work.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2017-12-14 17:43:14]
AlexPereira - Posts: 96
Try now. The connection should work.

Confirm that its working now, Thanks for the quick support !
Date Time Of Last Edit: 2017-12-14 17:43:39

To post a message in this thread, you need to login with your Sierra Chart account:

Login


Login Page - Create Account