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Date/Time: Sat, 21 Apr 2018 22:57:02 +0000



quotes

Support Request:
[2017-12-13 17:03:05]
User28682 - Posts: 176
What is wrong with SC quotes in the last week??? They go through short periods where they stop updating, then start again. This is annoying and hard to trade off of. I have other platforms and can see this happening with SC.
[2017-12-13 18:57:35]
Sierra Chart Engineering - Posts: 59306
We see no evidence of a problem and have no other reports of this.

Go to a chart and select File >> Open Time and Sales Window.

When you see a time when there is no updating and then you see new trades occur, are the timestamps delayed? If so, by how much?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2017-12-13 19:00:06]
Sierra Chart Engineering - Posts: 59306
Refer to the post above.

This also could be due to a high CPU usage issue at times. In that case, refer to help topic 4.3 for more information on how to determine this:
http://www.sierrachart.com/index.php?page=doc/helpdetails4.html#h4.3
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2017-12-13 19:00:54

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