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Date/Time: Tue, 23 Oct 2018 23:53:54 +0000


Support Request:
[2017-12-12 13:25:48]
User841161 - Posts: 52
I change between data sources cts t4 FIX and sc data all sources, but some of my charts don't work when changing from one to the other because of the change of symbols each uses. Is there an easy and efficient way to get charts up and going when changing between the two data sources.
[2017-12-12 17:36:27]
Sierra Chart Engineering - Posts: 65158
We do not recommend doing this. The symbols and data formats are different. We are not going to provide support for the complications associated with that.

Instead what you need to do is to use two separate copies of Sierra Chart. One for each service. Follow the instructions here:
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.

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