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Date/Time: Sun, 22 Jul 2018 14:51:55 +0000



Spreadsheet Stuck

Support Request:
[2017-12-12 00:31:29]
User104854 - Posts: 273
I notice during replay using the spreadsheet for trading study that at times it gets stuck and doesn't update or show the orders. If I click on recalculate it doesn't update it. I've found that I have to pull up the studies window with the list of studies on the chart and hit apply or ok and it refreshes the spreadsheet. Is there a reason this might be happening and what can I do to fix it? I wouldn't want it to happen during live trading hours although I haven't noticed that yet. Thanks.
[2017-12-12 03:05:38]
Sierra Chart Engineering - Posts: 61948
We do not know what you mean by "show the orders"

What we think you are describing is a study calculation precedence issue.

Refer to:
https://www.sierrachart.com/index.php?page=doc/ChartStudies.html#StudyCalculationPrecedence
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2017-12-12 03:13:28]
User104854 - Posts: 273
When I get a buy signal I'll use a buy stop at x ticks above the low of a bar. I'll see the signal from the study subgraph but the buy stop order won't show up. It will if I mess around with it and refresh the studies. Just answer this, should the spreadsheet studies be at the top or the bottom of the study list? Since it's low precedence I'm guessing at the bottom?
[2017-12-12 03:48:36]
Sierra Chart Engineering - Posts: 61948
The Spreadsheet studies should be at the bottom of the list.

If the issue is with a Spreadsheet automated trading system, then refer to:
https://www.sierrachart.com/index.php?page=doc/SpreadsheetSystemsAlertsAndAutomatedTrading.php#IgnoredSignalsWithSpreadsheetSystemsOrAlerts
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2017-12-12 03:49:04

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