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Date/Time: Tue, 24 Apr 2018 03:12:44 +0000



CBOE/CFE bitcoin futures ticker

Support Request:
[2017-12-11 13:59:50]
User884476 - Posts: 20
Could you please tell me what is the ticker for the CBOE/CFE bitcoin futures with Interactive Brokers?

I have it on the IB platform but can't find it on SC. Thanks.
[2017-12-11 17:59:46]
Sierra Chart Engineering - Posts: 59363
This will be set up later today.

For market data for now you can use the symbol XBTUSD-BMEX.
Sierra Chart Support - Engineering Level

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[2017-12-12 13:22:24]
User884476 - Posts: 20
Is the ticker ready? It's for trading not watching. Thank you.
[2017-12-12 18:03:42]
Sierra Chart Engineering - Posts: 59363
This has now been added and is listed in File >> Find Symbol >> Futures.

The symbol begins with GXBT.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
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[2017-12-12 19:57:34]
User884476 - Posts: 20
Thanks. Working for historical, not intraday. Should I post the log?
[2017-12-12 20:08:36]
Sierra Chart Engineering - Posts: 59363
Go ahead.

We are also not sure about the exchange part of the symbol. It could just be that it needs to be CFE.
Sierra Chart Support - Engineering Level

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[2017-12-12 21:18:51]
User884476 - Posts: 20
Actually loading intraday just says

"GXBT-20180100-CFECRYPTO-USD-1 5 Min #1 | Reloading chart. | 2017-12-12 16:17:36
GXBT-20180100-CFECRYPTO-USD-1 5 Min #1 | Currently no data in file to display. Will start historical data download and real-time updates. File: R:\Sierra Data\Sierra Data IB\GXBT-20180100-CFECRYPTO-USD-1.scid | 2017-12-12 16:17:36"
[2017-12-12 21:32:33]
User884476 - Posts: 20
Expiration dates are listed incorrectly that's why the intraday's don't work.

e.g. GXBT-20180117-CFECRYPTO-USD-1 works intraday and historical
e.g. GXBT-20180100-CFECRYPTO-USD-1 which is the one listed on SC works historical only
[2017-12-12 22:42:37]
Sierra Chart Engineering - Posts: 59363
OK, so unfortunately, the week has to be specified as well. We still have to develop a solution to that.

Actually we did not even realize, that there were the extra characters in the pattern for the week. But that does make sense because we copied the volatility index futures pattern as a reference.

Does this symbol work?: GXBT-201801-CFECRYPTO-USD-1
Sierra Chart Support - Engineering Level

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If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2018-01-18 18:37:21]
oulous - Posts: 5
I am using GXBT-20180200-CFECRYPTO-USD-1. My chart is not updating in real time. I enabled CFE data at IB and the IB trade window is showing real time updates for GCBT. Invalid field #541. I have the latest SC just downloaded it.

Message from IB: No historical data query found for ticker id:14. IB Error Code: 366. Request ID: 14. | 2018-01-18 13:31:18
Socket (15) | Socket gracefully closed by remote side. | 2018-01-18 13:31:18
Socket (15) | Closed. | 2018-01-18 13:31:18
GXBT-20180200-CFECRYPTO-USD-1 #1 | Reloading chart. | 2018-01-18 13:31:20
[2018-01-18 20:27:59]
Sierra Chart Engineering - Posts: 59363
In TWS check for the exact expiration date. The last two zeros here: 20180200, need to be a particular day most likely. Here are the instructions to change the symbol of the chart:
https://www.sierrachart.com/index.php?page=doc/SwitchingSymbols.html#ChangingChartSymbol
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2018-02-07 09:20:04
[2018-02-07 18:27:44]
Sierra Chart Engineering - Posts: 59363
Let us know if you need any further help with this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2018-03-12 14:07:08]
User287992 - Posts: 40
It seems that those last 2 numbers are number for wednesday in third week of month (given that weekend starts on sunday) because I have tested following symbols that works with intraday data:

GXBT-20180314-CFECRYPTO-USD-1
GXBT-20180418-CFECRYPTO-USD-1

+ GXBT-20180117-CFECRYPTO-USD-1 from above

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