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Direct MessagesDate/Time: Sat, 27 Apr 2024 16:39:59 +0000
Trade info on Sierra Chart doesn't match Interactive brokers
View Count: 1441
| [2017-12-11 12:37:35] |
| User772556 - Posts: 21 |
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Hello, I have an issue where the trade information does not update on sierra chart if I make order modifications on the TWS mobile app. For example, I had an open position on Friday which I opened on Sierra chart. I ended up leaving the house and closing the position with the TWS mobile app. Now today my sierra chart is still showing that this position is still open even though the trade is closed in the actual broker. How do I get sierra chart to update this? I tried clicking on Trade > Refresh Trade Data from Service but it does not work. |
| [2017-12-11 18:01:12] |
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Refer to this section here about this: https://www.sierrachart.com/index.php?page=doc/TradeStatusWindows.html#IncorrectlyReportedTradePosition Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-08-21 16:32:48] |
| User772556 - Posts: 21 |
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Hello, I am having this same issue once again. There are two orders that I executed yesterday outside of sierra chart to close positions and Sierra Chart is still showing the positions as open. I went to the trade activity log and can see the fills there. They are filled under IB Historical Fills Data (Restored) but for some reason on the chart it still shows my position like so it believes I still have this trade. I need to fix this asap. Please help. |
| [2018-08-21 18:29:53] |
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Refer to: https://www.sierrachart.com/index.php?page=doc/TradeStatusWindows.html#IncorrectlyReportedTradePosition ( Incorrectly Reported Trade Position) We can only refer you to that section. It explains all of this clearly and thoroughly. We simply cannot provide further help. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-08-21 18:30:30
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