Support Board

Date/Time: Fri, 19 Apr 2024 05:09:47 +0000

Post From: Trade info on Sierra Chart doesn't match Interactive brokers

[2017-12-11 12:37:35] Link To Thread - Link To Post [Go To First Post]
User772556 - Posts: 21
Hello, I have an issue where the trade information does not update on sierra chart if I make order modifications on the TWS mobile app. For example, I had an open position on Friday which I opened on Sierra chart. I ended up leaving the house and closing the position with the TWS mobile app. Now today my sierra chart is still showing that this position is still open even though the trade is closed in the actual broker. How do I get sierra chart to update this? I tried clicking on Trade > Refresh Trade Data from Service but it does not work.