Login Page - Create Account

Support Board

Date/Time: Sun, 26 May 2019 20:23:46 +0000

Symbol subscription management

Support Request:
[2017-12-10 10:52:53]
Usermb - Posts: 126
Since I have also subscribed to US Equities data feed I have a problem with the Symbol Limits that cannot efficiently be solved by getting a higher limit overall since it doesn't scale that well and at custom 500+ it's both overkill and expensive.

I actually do not need to be subscribed to real time data for all of these symbols, nor do I need the level 2 data so I already switched to "Use Low Bandwidth..." option in DTS for my swing instance.

I have multiple SC instances open with 100's of chart windows for:
- various single (not [C]) futures contracts
- options on futures contracts

Although I need the intraday tick data, I do not need real time data for them. An update once an hour would suffice. For options even once every 4 hours would do it.
I experimented with Chart/Quote Board update intervals, it doesn't help.

1. What really happens when I have a SC instance with 200 charts open for 200 different futures symbols and my limit is at 70 futures symbols?
2. Is there any way I could tell SC not to be subscribed RT to some symbols? I am very grateful for your service, and since I do not really need the RT data, you would also benefit from lower load.
[2017-12-10 20:54:42]
Sierra Chart Engineering - Posts: 72161
Set up a separate instance for the charts you do not want real-time data for and uncheck Global Settings >>Data/Trade Service Settings >> Allow Support for Sierra Chart Data Feeds.

You can control the chart historical data download interval as explained here:

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2017-12-10 20:54:58

To post a message in this thread, you need to login with your Sierra Chart account:


Login Page - Create Account