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Direct MessagesDate/Time: Thu, 25 Apr 2024 22:59:49 +0000
Sierra Charts screwed up as soon as hit start icon
View Count: 1051
| [2017-12-07 11:50:06] |
| User275371 - Posts: 5 |
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Dear Sierra, Upon opening the Sierra Charts this is what I see: https://gyazo.com/5b06bd6afe86030abc1c53e2a3cf1cc0 I spent 3 hours yesterday f-ing around trying to get this running and this was with AMP futures. The guy working on it had no clue what the story was. I'm a consultant with clients and I don't have time to play technician. Can someone here help figure this out? All my charts are going and I've got this stupid huge box at the top of the screen. Yesterday really pissed me off because the guy working it went to uninstall just before a caught him and said: Whoa, I've got custom .dll's and literally hours spent building Chartbooks... is this going to impact those files... he's not sure... REALLY, are you kidding me?? In any case... AMP obviously has no clue how to fix this, can I get somebody to do some remote assistance on this puppy? Thank you! |
| [2017-12-07 15:10:54] |
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Refer to the "Control Bar Buttons Too Large" section here: Control Bar: Control Bar Buttons Too Large Sierra Chart Support |
| [2017-12-07 18:03:07] |
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If you still have a problem, let us know and we can use remote assistance to look into this. This type of issue is simply due to the Control Bar font setting. If there still is a problem after changing the Font, try a different font. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-12-07 18:04:07
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