Date/Time: Sat, 21 Jul 2018 01:53:12 +0000
Futures Data not updating
|User219422 - Posts: 1|
Hi there. I am new to SC. Only a few days into my demo period. My futures charts quit updating. If I disconnect then reconnect they manually update, but won't update again until I do the reconnection thing again. Forex chart working fine.
I have been through all the trouble shooting on this page http://www.sierrachart.com/index.php?page=doc/helpdetails3.html#h3.5
Nothing seemed to work. Any other ideas?
Sierra Chart Engineering - Posts: 61936
For real-time futures data, refer to the documentation here about this:
Based on the particular Service in Sierra Chart you are using, you could not have been getting real-time futures data since you have not activated the Sierra Chart Exchange Data Feed.
Sierra Chart Support - Engineering Level
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