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Date/Time: Sun, 22 Jul 2018 01:22:09 +0000



Spreadsheets not saving

Support Request:
[2017-12-05 21:20:17]
User104854 - Posts: 273
I've created a few spreadsheets lately and when I restart the program and the spreadsheet pulls up all of the columns that I edited are blank. I've never had an issue with this until recently. I always save everything religiously. I just created a new simple spreadsheet, added a few things to the columns, saved and reloaded it, and everything was blank. Why does this happen and what do I need to do in order to make sure that all of my work is saved????? I can't have it disappear like this. Thanks.
[2017-12-05 21:55:00]
Sierra Chart Engineering - Posts: 61947
This is an issue in 1658 only. It has been resolved. Update to version 1659 following these instructions:
https://www.sierrachart.com/index.php?page=doc/SoftwareDownload.php#FastUpdate

There are also backups of spreadsheets in the Backups subfolder in the folder Sierra Chart installed to.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.

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