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Date/Time: Mon, 16 Jul 2018 01:01:02 +0000



Chart windows reposition on their own

Support Request:
[2017-11-30 20:02:58]
User953894 - Posts: 33
This is more an annoyance than something that prevents the system from working, but when I shift between chartbooks, some of my minimized charts restore to the positions they were in before they were minimized. These charts are usually open simply so I can have an overlay on other charts, so they're of little use on their own and then must be minimized again. It's annoying and time consuming.

On a related note, did I read that you plan functionality so that if a chart is open, even in another chartbook, it doesn't need to be opened in the active chartbook to do an overlay?

Thanks!
[2017-12-01 02:09:43]
Sierra Chart Engineering - Posts: 61794
Update to the current version of Sierra Chart:
https://www.sierrachart.com/index.php?page=doc/SoftwareDownload.php#FastUpdate

The other thing is to make sure this option is disabled:
https://www.sierrachart.com/index.php?page=doc/GeneralSettings.html#DestroyChartWindowsWhenHidden



On a related note, did I read that you plan functionality so that if a chart is open, even in another chartbook, it doesn't need to be opened in the active chartbook to do an overlay?
It will be possible to load additional symbols into a single chart window without requiring other charts for those symbols. Not sure if that is what you are looking for.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2017-12-07 18:07:24]
User953894 - Posts: 33
I've loaded the current software and the destroy charts windows box on the General Settings 4 page was checked (I don't recall when I'd done that). But I've seen no effect or change. The minimized windows were restored and had to be minimized again. Still, they restored on their own.

Any other thoughts?
[2017-12-07 19:00:45]
Sierra Chart Engineering - Posts: 61794
Most likely this is a Windows 10 issue. We are not able to reproduce it on Windows 7.

If you do switch to a Chartbook where all of the charts are minimized, one of them will restore. But only one of them.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.

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