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Direct MessagesDate/Time: Fri, 19 Apr 2024 04:43:53 +0000
missing data
View Count: 1514
| [2017-11-29 21:38:33] |
| User40526 - Posts: 166 |
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I am unable to download data for the historical daily chart of Gold prior to August 16, 2017, even though I have it set for continuous data back adjusted and the days of data as 1,095. I have read and tried all of the instructions for deleting and downloading data that I can find. I assume I must have a corrupt data file but can't figure out how to find it and delete it before downloading a new data file. Please advise. Thank you |
| [2017-11-29 22:31:54] |
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Make sure you follow through these particular instructions here which are specific for Continuous Futures Contract charts: Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-11-29 23:42:51] |
| User40526 - Posts: 166 |
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Thank you. I have tried everything I can find in the documentation and nothing works. Out of frustration, I took it off of continuous contract and got the display of all the days for the February contract's existence. What I don't understand is I don't have this problem with other historical charts. I have tried making a duplicate of another historical chart (crude) and simply changing the symbol and the crude chart is fine but the gold chart is not. Unless there is another idea, I will just not be able to have continuous charting with gold. Thanks |
| [2017-11-30 17:45:23] |
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Try again: Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data Our data provider had a problem yesterday which was affecting historical data for some services. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-11-30 19:11:19] |
| User40526 - Posts: 166 |
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Solved........thank you!
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