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Date/Time: Thu, 18 Oct 2018 04:22:06 +0000



Time based studies delay painting on Flex Renko 5-4-1 charts.

Support Request:
[2017-11-29 15:07:16]
User360283 - Posts: 218
Using a Flex Renko 5-4-1 chart and and study Hig/Low for Time Period set to NY open and close (0930 - 1600).
The study does not print for several bars and then repaints to align with the correct time.
How to fix this?
Thanks
[2017-12-03 13:47:17]
User360283 - Posts: 218
It seems that all time-based studies including Time Lines have the same problem.
[2017-12-04 09:39:14]
Sierra Chart Engineering - Posts: 64936
We really need to get this particular chart you are using in order to test this. Follow the instructions here:
https://www.sierrachart.com/index.php?page=doc/PostingInformation.php#ProvidingChartbookSingleChart

Also tell us the time zone you have Sierra Chart set to.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2017-12-04 09:39:35
[2017-12-04 12:23:07]
User360283 - Posts: 218
Chart is included.
I suspect that the problem might have something to do with the difference between "chart bar time" and "real time".
Possibly the time sensitive studies in Renko and other non-time-based charts are not using the "real time" clock?
Thanks
attachment541Time.Cht - Attached On 2017-12-04 12:16:38 UTC - Size: 187.96 KB - 96 views
[2017-12-04 14:20:44]
User360283 - Posts: 218
Watching the chart carefully this morning. The study NY Range (High Low for Time Period) is set to print at 0900 but does not print until 0916. It then repaints back to the 0900 position.
[2017-12-06 11:09:15]
Sierra Chart Engineering - Posts: 64936
We need to get a Chartbook containing one single study. This is just too complicated for us to get involved with. There are numerous studies on that chart. We have absolutely no idea what to look for. We simply will not get involved in this unless it is simplified down to one single study.

The documentation did explain this. If you are not following the documentation we cannot get involved in this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2017-12-06 11:36:40
[2017-12-06 11:36:52]
Sierra Chart Engineering - Posts: 64936
Most likely the problem is related to study calculation order which is documented here:
https://www.sierrachart.com/index.php?page=doc/ChartStudies.html#StudyCalculationPrecedence
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2017-12-06 14:14:15]
User360283 - Posts: 218
I have enclosed the 5-4-1 Renko chart.
there are only 3 studies: High Low for Time Period, High Low for Time Period Extended, and the Real Time Clock.
The time-based studies are both set to trigger at 0900 thru 1600.
The current real time is later than 0900 and the studies have not printed.
It seems the problem is the studies are not using the real time clock.
Help
Thanks
attachmentforSierra.Cht - Attached On 2017-12-06 14:09:01 UTC - Size: 61.62 KB - 97 views
Attachment Deleted.
[2017-12-06 19:31:32]
Sierra Chart Engineering - Posts: 64936
Actually we think we understand the reason for the problem now.

Update Sierra Chart to the very latest prerelease:
https://www.sierrachart.com/index.php?page=doc/SoftwareDownload.php#FastUpdate

That should resolve it.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2017-12-06 19:31:47
[2017-12-26 12:25:12]
User360283 - Posts: 218
It seems that the problem has appeared again on the Renko charts.
Thanks
[2017-12-26 16:47:22]
Bedhog - Posts: 131
Good Morning Team,

I updated my SC today to 1674 from some prior release. I have algos written around Flex Renko bars and I don't understand what has changed. I see there is a locked thread... have you completely closed this issue?

Can anyone point me in the right direction regarding the changes to the Flex Renko bars?

Some of them are painting correctly after setting "New reversal bar when reversal amount met"... however of my algos have stopped triggering.

Having a slight panic attack so any assistance is appreciated.
[2017-12-26 23:41:37]
Sierra Chart Engineering - Posts: 64936
In response to post #10, we have done all we can with this. To make sure you have the latest changes, follow the instructions here to update:
https://www.sierrachart.com/index.php?page=doc/SoftwareDownload.php#FastUpdate

But there still could potentially be a problem if there is more than 1000 trades in a single second. Locate the time in the chart where you had a problem and tell us that time, the time zone and tell us the symbol. We must have all of these details and have them precisely.

The other thing that could be relevant is what is what is documented in this section here:
https://www.sierrachart.com/index.php?page=doc/ChartStudies.html#StudyCalculationPrecedence
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2017-12-26 23:43:03
[2017-12-26 23:44:36]
Sierra Chart Engineering - Posts: 64936
In response to post #11, here is the relevant documentation to understand about the current Renko bars:
https://www.sierrachart.com/index.php?page=doc/RenkoCharts.html#Introduction

https://www.sierrachart.com/index.php?page=doc/RenkoCharts.html#RenkoNewBarMode
https://www.sierrachart.com/index.php?page=doc/RenkoCharts.html#FillingPriceGaps
https://www.sierrachart.com/index.php?page=doc/RenkoCharts.html#RenkoOHLCValues
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2018-01-01 15:06:39]
User322949 - Posts: 194
you traders need a lesson in ghost bars lol , renkos are death to retail traders
[2018-01-01 20:58:53]
Sierra Chart Engineering - Posts: 64936
By ghost bars you probably mean Renko bars which are automatically inserted where there is no trading activity. Those gaps can be shown in Sierra Chart and no additional bars will be inserted. Refer to:
https://www.sierrachart.com/index.php?page=doc/RenkoCharts.html#FillingPriceGaps

Although they will be filled in on reversals. We still have to work out that particular detail for reversals. We have had some trouble with it with Flex Renko bars under certain conditions.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.

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