Login Page - Create Account

Support Board


Date/Time: Sun, 21 Oct 2018 13:45:00 +0000



Where does alerts file reside?

Support Request:
[2017-11-27 11:32:45]
User953894 - Posts: 34
I probably overuse the alerts feature, and my alerts log gets large/long very fast. I'm wondering if there's a way to feed the file to a database for sorting but I don't see a file that is created. I see a log can be manually created, but I'm wondering if there's a way to access a file without the manual step.
[2017-11-27 17:55:08]
Sierra Chart Engineering - Posts: 65036
There is no Alerts Log file.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2017-11-27 20:44:54]
User953894 - Posts: 34
Thank you. So is there no way to populate a list/database of recent alerts?
[2017-11-27 21:02:32]
Sierra Chart Engineering - Posts: 65036
We could add the ability for the Alerts Log to be saved to a file. We will do that.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2017-11-27 22:19:17]
User953894 - Posts: 34
Wow, that's incredible!

How long would it take for you to include that capability?

THANKS!
[2017-12-05 11:18:54]
Sierra Chart Engineering - Posts: 65036
Not sure. Allow a few weeks.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2018-09-26 23:56:44]
User953894 - Posts: 34
Just following up. I see the option on the General Settings General 4 tab to write alerts to a log file.


Where is this file located?
[2018-09-27 14:09:35]
John - SC Support - Posts: 441
When the option to save the Alerts Log is selected, the Alerts Log file is saved in the Logs folder under the main Sierra Chart installation location. For example, with a typical installation, this would be located at C:\SierraChart\Logs and is named Alert Log[date time].log.

To post a message in this thread, you need to login with your Sierra Chart account:

Login


Login Page - Create Account