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Date/Time: Sun, 21 Jan 2018 16:43:47 +0000



Strange Data After close of Pit Session

Support Request:
[2017-11-21 11:46:46]
User164231 - Posts: 56
Hi

Could you explain the sudden long upper wick after close of session?

I tried this https://www.sierrachart.com/SupportBoard.php?ThreadID=30723 to no avail.

Could you explain why this happen and how to prevent and correct it?

Thanks.
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[2017-11-21 17:34:07]
Sierra Chart Engineering - Posts: 56335
How do you know that the data is incorrect? We do see that as well but the high value is based upon the data received from the data feed.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2017-11-22 08:10:40]
User164231 - Posts: 56
Hi, strangely the Data feed does not have that anomaly if viewed from the charting platform. Please investigate.
[2017-11-22 08:32:01]
Sierra Chart Engineering - Posts: 56335
All indications are is that data is correct. You cannot put any reliance on what Trader Workstation shows since their data is not always complete since they do not provide a complete tick by tick data feed.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2017-11-26 02:17:02]
User164231 - Posts: 56
My bad, you are right.

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