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Date/Time: Thu, 25 Apr 2024 00:26:01 +0000



CQG FIX login issue after reformating computer

View Count: 1072

[2017-11-20 00:26:03]
toews&kane - Posts: 209
Hi,
I am having a connection rejected issue, is this related to reinstalling of the application?




CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6925. | 2017-11-19 18:48:44
CQG FIX socket (246) | Creating socket. Using TLS 1.2. | 2017-11-19 18:48:44
CQG FIX socket (246) | Connecting to IP: 208.48.16.214. | 2017-11-19 18:48:44
CQG FIX: Sending the Logon message. | 2017-11-19 18:48:44
CQG FIX: Received a Logout message. Text = Too many logon attempts. Please contact your FCM. | 2017-11-19 18:48:44
CQG FIX: Sending a Logout message. Text = Received Logout message. | 2017-11-19 18:48:44
CQG FIX socket (246) | Adding bytes from final send buffer from buffered socket: 112 | 2017-11-19 18:48:44
CQG FIX socket (246) | Initiating close of socket by core. | 2017-11-19 18:48:44
CQG FIX: Disconnected. | 2017-11-19 18:48:44
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-11-19 18:48:44
Select 'File >> Disconnect' to prevent further connection attempts. | 2017-11-19 18:48:44
CQG FIX socket (246) | Sending bytes from final send buffer: 112 | 2017-11-19 18:48:44
CQG FIX socket (246) | Write in progress. Shutdown being delayed. | 2017-11-19 18:48:44
CQG FIX Trading | Disconnected. | 2017-11-19 18:48:44
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-11-19 18:48:44
CQG FIX socket (246) | Write has completed. Shutdown being performed. | 2017-11-19 18:48:44
CQG FIX socket (246) | Shutdown started. Waiting for graceful close. | 2017-11-19 18:48:44
CQG FIX socket (246) | Socket gracefully closed by remote side. | 2017-11-19 18:48:45
CQG FIX socket (246) | Closed. | 2017-11-19 18:48:45

CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6925. | 2017-11-19 18:48:47
CQG FIX socket (247) | Creating socket. Using TLS 1.2. | 2017-11-19 18:48:47
CQG FIX socket (247) | Connecting to IP: 208.48.16.214. | 2017-11-19 18:48:47
CQG FIX: Sending the Logon message. | 2017-11-19 18:48:48
CQG FIX: Received a Logout message. Text = Too many logon attempts. Please contact your FCM. | 2017-11-19 18:48:48
CQG FIX: Sending a Logout message. Text = Received Logout message. | 2017-11-19 18:48:48
CQG FIX socket (247) | Adding bytes from final send buffer from buffered socket: 112 | 2017-11-19 18:48:48
CQG FIX socket (247) | Initiating close of socket by core. | 2017-11-19 18:48:48
CQG FIX: Disconnected. | 2017-11-19 18:48:48
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-11-19 18:48:48
Select 'File >> Disconnect' to prevent further connection attempts. | 2017-11-19 18:48:48
CQG FIX socket (247) | Sending bytes from final send buffer: 112 | 2017-11-19 18:48:48
CQG FIX socket (247) | Write in progress. Shutdown being delayed. | 2017-11-19 18:48:48
CQG FIX Trading | Disconnected. | 2017-11-19 18:48:48
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-11-19 18:48:48
CQG FIX socket (247) | Write has completed. Shutdown being performed. | 2017-11-19 18:48:48
CQG FIX socket (247) | Shutdown started. Waiting for graceful close. | 2017-11-19 18:48:48
CQG FIX socket (247) | Socket gracefully closed by remote side. | 2017-11-19 18:48:48
CQG FIX socket (247) | Closed. | 2017-11-19 18:48:48

CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6925. | 2017-11-19 18:48:51
CQG FIX socket (248) | Creating socket. Using TLS 1.2. | 2017-11-19 18:48:51
CQG FIX socket (248) | Connecting to IP: 208.48.16.214. | 2017-11-19 18:48:51
CQG FIX: Sending the Logon message. | 2017-11-19 18:48:51
CQG FIX: Received a Logout message. Text = Too many logon attempts. Please contact your FCM. | 2017-11-19 18:48:51
CQG FIX: Sending a Logout message. Text = Received Logout message. | 2017-11-19 18:48:51
CQG FIX socket (248) | Initiating close of socket by core. | 2017-11-19 18:48:51
CQG FIX: Disconnected. | 2017-11-19 18:48:51
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-11-19 18:48:51
Select 'File >> Disconnect' to prevent further connection attempts. | 2017-11-19 18:48:51
CQG FIX socket (248) | Write in progress. Shutdown being delayed. | 2017-11-19 18:48:51
CQG FIX Trading | Disconnected. | 2017-11-19 18:48:52
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-11-19 18:48:52
CQG FIX socket (248) | Write has completed. Shutdown being performed. | 2017-11-19 18:48:52
CQG FIX socket (248) | Shutdown started. Waiting for graceful close. | 2017-11-19 18:48:52
CQG FIX socket (248) | Socket gracefully closed by remote side. | 2017-11-19 18:48:52
CQG FIX socket (248) | Closed. | 2017-11-19 18:48:52
File >> Disconnect selected. | 2017-11-19 18:48:54
CQG FIX Trading | Disconnected. | 2017-11-19 18:48:54
Attachment Deleted.
Private File
[2017-11-20 05:53:41]
Sierra Chart Engineering - Posts: 104368
It is not directly related to that.

This is what we see:
CQG FIX: Received a Logout message. Text = Too many logon attempts. Please contact your FCM. | 2017-11-19 18:48:51

Could you contact your broker about this and check with them on your CQG username and password to make sure those are correct.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

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