Support Board
Date/Time: Mon, 12 May 2025 11:51:37 +0000
brent calendar spreads
View Count: 1389
| [2017-11-13 09:59:56] |
| User428493 - Posts: 20 |
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For some reason brent calendar spreads (intraday) are not updated anymore. _S_SP_CBF18_CBG18.FUT_SPREAD.IFEU - this is the format I use and it worked in charts and quoteboard until 9 November 2017. Please advice. |
| [2017-11-13 18:49:53] |
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This problem is now resolved. Update Sierra Chart to the latest "Prerelease" by following the instructions here: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-11-13 20:29:33] |
| User428493 - Posts: 20 |
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The problem with charts is resolved. But Quote Board still shows zero values for the spreads.
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| [2017-11-13 20:47:17] |
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Provide a copy of the Message Log by following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-11-13 20:56:13] |
| User428493 - Posts: 20 |
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Reading Internal Order ID file. | 2017-11-13 20:54:36 Reading Trade Orders file. | 2017-11-13 20:54:36 Reading Trade Positions file. | 2017-11-13 20:54:36 Listening on UDP port 22903. | 2017-11-13 20:54:36 Software version: 1643 | 2017-11-13 20:54:36 Usage end date: 2018-07-19 | 2017-11-13 20:54:36 Enabled for: Advanced Features. | 2017-11-13 20:54:36 Enabled for: Advanced Features 2. | 2017-11-13 20:54:36 Enabled for: Sierra Chart Historical Data Service. | 2017-11-13 20:54:36 Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2017-11-13 20:54:36 Enabled for: INDEXES_DATA_BARCHART | 2017-11-13 20:54:36 Enabled for: CME, For professionals and users without a trading account | 2017-11-13 20:54:36 Enabled for: ICE Europe | 2017-11-13 20:54:36 Received 1 data feed usernames. | 2017-11-13 20:54:36 Allow Support for Sierra Chart Data Feeds is enabled. | 2017-11-13 20:54:36 Current selected Data/Trading service: SC Data - All Services | 2017-11-13 20:54:36 Chart Update Interval: 500 | 2017-11-13 20:54:36 Time Zone: +00:00:00 (GMT+00BST+01,M3.5.0/01:00,M10.5.0/02:00) | 2017-11-13 20:54:36 2017-11-13 23:54:40 Local computer time | 2017-11-13 20:54:36 2017-11-13 20:54:40 Local computer time in UTC | 2017-11-13 20:54:36 2017-11-13 20:54:40 Local computer time in SC Time Zone | 2017-11-13 20:54:36 2017-11-13 20:54:49 Server time in UTC | 2017-11-13 20:54:36 Local computer UTC time and Server UTC time difference: 10 seconds. | 2017-11-13 20:54:36 Program path: E:\SierraChart\ | 2017-11-13 20:54:36 Data Files path: E:\SierraChart\Data\ | 2017-11-13 20:54:36 OS Version Number: 6.3 | 2017-11-13 20:54:36 Locale Setting: C | 2017-11-13 20:54:36 Created the DTC Protocol server. | 2017-11-13 20:54:36 DTC Protocol Server listening on port 11099. | 2017-11-13 20:54:36 Created the DTC Protocol historical data server. | 2017-11-13 20:54:36 HD Server Manager | Listening on port 11098 | 2017-11-13 20:54:36 Checking for new symbol settings for service code scdataallservices | 2017-11-13 20:54:36 HTTPS connection to www.sierrachart.com:443 (4) | Creating socket. Using TLS 1.2. | 2017-11-13 20:54:36 HTTPS connection to www.sierrachart.com:443 (4) | Connecting to IP: 204.15.192.108. | 2017-11-13 20:54:36 Received 5 login tokens. | 2017-11-13 20:54:41 HTTPS connection to www.sierrachart.com:443 (5) | Creating socket. Using TLS 1.2. | 2017-11-13 20:54:42 HTTPS connection to www.sierrachart.com:443 (5) | Connecting to IP: 204.15.192.108. | 2017-11-13 20:54:42 Symbol settings are up-to-date for scdataallservices | 2017-11-13 20:54:43 HTTPS connection to www.sierrachart.com:443 (2) | Socket gracefully closed by remote side. | 2017-11-13 20:54:46 HTTPS connection to www.sierrachart.com:443 (2) | Received socket Close event. | 2017-11-13 20:54:46 HTTPS connection to www.sierrachart.com:443 (2) | Initiating close of socket by core. | 2017-11-13 20:54:46 HTTPS connection to www.sierrachart.com:443 (2) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-11-13 20:54:46 HTTPS connection to www.sierrachart.com:443 (2) | Closed. | 2017-11-13 20:54:46 HTTPS connection to www.sierrachart.com:443 (5) | Socket gracefully closed by remote side. | 2017-11-13 20:54:48 HTTPS connection to www.sierrachart.com:443 (5) | Received socket Close event. | 2017-11-13 20:54:48 HTTPS connection to www.sierrachart.com:443 (5) | Initiating close of socket by core. | 2017-11-13 20:54:48 HTTPS connection to www.sierrachart.com:443 (5) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-11-13 20:54:48 HTTPS connection to www.sierrachart.com:443 (5) | Closed. | 2017-11-13 20:54:48 HTTPS connection to www.sierrachart.com:443 (4) | Socket gracefully closed by remote side. | 2017-11-13 20:54:48 HTTPS connection to www.sierrachart.com:443 (4) | Received socket Close event. | 2017-11-13 20:54:48 HTTPS connection to www.sierrachart.com:443 (4) | Initiating close of socket by core. | 2017-11-13 20:54:48 HTTPS connection to www.sierrachart.com:443 (4) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-11-13 20:54:48 HTTPS connection to www.sierrachart.com:443 (4) | Closed. | 2017-11-13 20:54:48 Mapping CBF18 to CBF18. Service code: ice.eu | 2017-11-13 20:54:49 Mapping CBG18 to CBG18. Service code: ice.eu | 2017-11-13 20:54:49 Mapping CBH18 to CBH18. Service code: ice.eu | 2017-11-13 20:54:49 Mapping CBJ18 to CBJ18. Service code: ice.eu | 2017-11-13 20:54:49 Mapping CBK18 to CBK18. Service code: ice.eu | 2017-11-13 20:54:49 Mapping CBM18 to CBM18. Service code: ice.eu | 2017-11-13 20:54:49 Mapping CBN18 to CBN18. Service code: ice.eu | 2017-11-13 20:54:49 Mapping CBQ18 to CBQ18. Service code: ice.eu | 2017-11-13 20:54:49 Mapping CBU18 to CBU18. Service code: ice.eu | 2017-11-13 20:54:49 Mapping CBV18 to CBV18. Service code: ice.eu | 2017-11-13 20:54:49 Mapping CBX18 to CBX18. Service code: ice.eu | 2017-11-13 20:54:49 Mapping CBZ18 to CBZ18. Service code: ice.eu | 2017-11-13 20:54:49 Mapping _S_SP_CBF18_CBG18.FUT_SPREAD.IFEU to _S_SP_CBF18_CBG18.FUT_SPREAD.IFEU. Service code: ice.eu | 2017-11-13 20:54:49 Mapping _S_SP_CBG18_CBH18.FUT_SPREAD.IFEU to _S_SP_CBG18_CBH18.FUT_SPREAD.IFEU. Service code: ice.eu | 2017-11-13 20:54:49 Mapping _S_SP_CBH18_CBJ18.FUT_SPREAD.IFEU to _S_SP_CBH18_CBJ18.FUT_SPREAD.IFEU. Service code: ice.eu | 2017-11-13 20:54:49 Mapping _S_SP_CBF18_CBM18.FUT_SPREAD.IFEU to _S_SP_CBF18_CBM18.FUT_SPREAD.IFEU. Service code: ice.eu | 2017-11-13 20:54:49 Mapping _S_SP_CBM18_CBZ18.FUT_SPREAD.IFEU to _S_SP_CBM18_CBZ18.FUT_SPREAD.IFEU. Service code: ice.eu | 2017-11-13 20:54:49 Mapping _S_SP_CBF18_CBZ18.FUT_SPREAD.IFEU to _S_SP_CBF18_CBZ18.FUT_SPREAD.IFEU. Service code: ice.eu | 2017-11-13 20:54:49 Using Bid/Ask average for last trade price for HKG33 | 2017-11-13 20:54:49 Using Bid/Ask average for last trade price for JPN225 | 2017-11-13 20:54:49 Using Bid/Ask average for last trade price for AUS200 | 2017-11-13 20:54:49 Using Bid/Ask average for last trade price for EUSTX50 | 2017-11-13 20:54:49 Using Bid/Ask average for last trade price for GER30 | 2017-11-13 20:54:49 Using Bid/Ask average for last trade price for UK100 | 2017-11-13 20:54:49 Using Bid/Ask average for last trade price for FRA40 | 2017-11-13 20:54:49 Using Bid/Ask average for last trade price for US30 | 2017-11-13 20:54:49 Using Bid/Ask average for last trade price for SPX500 | 2017-11-13 20:54:49 Using Bid/Ask average for last trade price for NAS100 | 2017-11-13 20:54:49 Using Bid/Ask average for last trade price for UKOil | 2017-11-13 20:54:49 Using Bid/Ask average for last trade price for USOil | 2017-11-13 20:54:49 Using Bid/Ask average for last trade price for NGAS | 2017-11-13 20:54:49 Using Bid/Ask average for last trade price for XAUUSD | 2017-11-13 20:54:49 Using Bid/Ask average for last trade price for XAGUSD | 2017-11-13 20:54:49 Using Bid/Ask average for last trade price for XPDUSD | 2017-11-13 20:54:49 Using Bid/Ask average for last trade price for XPTUSD | 2017-11-13 20:54:49 Using Bid/Ask average for last trade price for Copper | 2017-11-13 20:54:49 Using Bid/Ask average for last trade price for EURUSD | 2017-11-13 20:54:49 Using Bid/Ask average for last trade price for GBPUSD | 2017-11-13 20:54:49 Using Bid/Ask average for last trade price for USDJPY | 2017-11-13 20:54:49 Using Bid/Ask average for last trade price for USDCHF | 2017-11-13 20:54:49 Using Bid/Ask average for last trade price for AUDUSD | 2017-11-13 20:54:49 Using Bid/Ask average for last trade price for NZDUSD | 2017-11-13 20:54:49 Using Bid/Ask average for last trade price for USDCAD | 2017-11-13 20:54:49 Using Bid/Ask average for last trade price for USDCNH | 2017-11-13 20:54:49 Using Bid/Ask average for last trade price for USDHKD | 2017-11-13 20:54:49 Using Bid/Ask average for last trade price for USDRUB | 2017-11-13 20:54:49 Using Bid/Ask average for last trade price for USDMXN | 2017-11-13 20:54:49 Using Bid/Ask average for last trade price for USDTRY | 2017-11-13 20:54:49 Using Bid/Ask average for last trade price for USDZAR | 2017-11-13 20:54:49 Mapping L6Z17 to 6LZ17. Service code: cme | 2017-11-13 20:54:49 Mapping HFZ17 to HFZ17. Service code: eurex | 2017-11-13 20:54:49 Mapping HDZ17 to HDZ17. Service code: ice.us | 2017-11-13 20:54:49 Mapping H8Z17 to H8Z17. Service code: ice.us | 2017-11-13 20:54:49 SC Data - All Services | Connected to data server. | 2017-11-13 20:54:51 SC Data - All Services | Starting real-time market data updates for: @DXH17. ID: 1 | 2017-11-13 20:54:51 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: @DXH17 | 2017-11-13 20:54:51 SC Data - All Services | Requesting security definition data for: @DXH17. ID: 1 | 2017-11-13 20:54:51 NOTICE: Not connected to Live trading account to receive CME real-time futures data at lower cost exchange fee. | 2017-11-13 20:54:51 Mapping CBF18 to CBF18. Service code: ice.eu | 2017-11-13 20:54:51 SC Data - All Services | Starting real-time market data updates for: CBF18. ID: 2 | 2017-11-13 20:54:51 SC Data - All Services | Using username 0 | 2017-11-13 20:54:51 SC Data - All Services | Connecting to the server ds1.sierracharts.com. Port 443 | 2017-11-13 20:54:51 DTC Client socket (6) | Creating socket. | 2017-11-13 20:54:51 DTC Client socket (6) | Connecting to IP: 8.18.161.135. | 2017-11-13 20:54:51 SC Data - All Services | Requesting security definition data for: CBF18. ID: 2 | 2017-11-13 20:54:51 Mapping CBG18 to CBG18. Service code: ice.eu | 2017-11-13 20:54:51 SC Data - All Services | Starting real-time market data updates for: CBG18. ID: 3 | 2017-11-13 20:54:51 SC Data - All Services | Requesting security definition data for: CBG18. ID: 3 | 2017-11-13 20:54:51 Mapping CBH18 to CBH18. Service code: ice.eu | 2017-11-13 20:54:51 SC Data - All Services | Starting real-time market data updates for: CBH18. ID: 4 | 2017-11-13 20:54:51 SC Data - All Services | Requesting security definition data for: CBH18. ID: 4 | 2017-11-13 20:54:51 Mapping CBJ18 to CBJ18. Service code: ice.eu | 2017-11-13 20:54:51 SC Data - All Services | Starting real-time market data updates for: CBJ18. ID: 5 | 2017-11-13 20:54:51 SC Data - All Services | Requesting security definition data for: CBJ18. ID: 5 | 2017-11-13 20:54:51 Mapping CBK18 to CBK18. Service code: ice.eu | 2017-11-13 20:54:51 SC Data - All Services | Starting real-time market data updates for: CBK18. ID: 6 | 2017-11-13 20:54:51 SC Data - All Services | Requesting security definition data for: CBK18. ID: 6 | 2017-11-13 20:54:51 Mapping CBM18 to CBM18. Service code: ice.eu | 2017-11-13 20:54:51 SC Data - All Services | Starting real-time market data updates for: CBM18. ID: 7 | 2017-11-13 20:54:51 SC Data - All Services | Requesting security definition data for: CBM18. ID: 7 | 2017-11-13 20:54:51 Mapping CBN18 to CBN18. Service code: ice.eu | 2017-11-13 20:54:51 SC Data - All Services | Starting real-time market data updates for: CBN18. ID: 8 | 2017-11-13 20:54:51 SC Data - All Services | Requesting security definition data for: CBN18. ID: 8 | 2017-11-13 20:54:51 Mapping CBQ18 to CBQ18. Service code: ice.eu | 2017-11-13 20:54:51 SC Data - All Services | Starting real-time market data updates for: CBQ18. ID: 9 | 2017-11-13 20:54:51 SC Data - All Services | Requesting security definition data for: CBQ18. ID: 9 | 2017-11-13 20:54:51 Mapping CBU18 to CBU18. Service code: ice.eu | 2017-11-13 20:54:51 SC Data - All Services | Starting real-time market data updates for: CBU18. ID: 10 | 2017-11-13 20:54:51 SC Data - All Services | Requesting security definition data for: CBU18. ID: 10 | 2017-11-13 20:54:51 Mapping CBV18 to CBV18. Service code: ice.eu | 2017-11-13 20:54:51 SC Data - All Services | Starting real-time market data updates for: CBV18. ID: 11 | 2017-11-13 20:54:51 SC Data - All Services | Requesting security definition data for: CBV18. ID: 11 | 2017-11-13 20:54:51 Mapping CBX18 to CBX18. Service code: ice.eu | 2017-11-13 20:54:51 SC Data - All Services | Starting real-time market data updates for: CBX18. ID: 12 | 2017-11-13 20:54:51 SC Data - All Services | Requesting security definition data for: CBX18. ID: 12 | 2017-11-13 20:54:51 Mapping CBZ18 to CBZ18. Service code: ice.eu | 2017-11-13 20:54:51 SC Data - All Services | Starting real-time market data updates for: CBZ18. ID: 13 | 2017-11-13 20:54:51 SC Data - All Services | Requesting security definition data for: CBZ18. ID: 13 | 2017-11-13 20:54:51 Mapping _S_SP_CBF18_CBG18.FUT_SPREAD.IFEU to _S_SP_CBF18_CBG18.FUT_SPREAD.IFEU. Service code: ice.eu | 2017-11-13 20:54:51 SC Data - All Services | Starting real-time market data updates for: _S_SP_CBF18_CBG18.FUT_SPREAD.IFEU. ID: 14 | 2017-11-13 20:54:51 SC Data - All Services | Requesting security definition data for: _S_SP_CBF18_CBG18.FUT_SPREAD.IFEU. ID: 14 | 2017-11-13 20:54:51 Mapping _S_SP_CBG18_CBH18.FUT_SPREAD.IFEU to _S_SP_CBG18_CBH18.FUT_SPREAD.IFEU. Service code: ice.eu | 2017-11-13 20:54:51 SC Data - All Services | Starting real-time market data updates for: _S_SP_CBG18_CBH18.FUT_SPREAD.IFEU. ID: 15 | 2017-11-13 20:54:51 SC Data - All Services | Requesting security definition data for: _S_SP_CBG18_CBH18.FUT_SPREAD.IFEU. ID: 15 | 2017-11-13 20:54:51 Mapping _S_SP_CBH18_CBJ18.FUT_SPREAD.IFEU to _S_SP_CBH18_CBJ18.FUT_SPREAD.IFEU. Service code: ice.eu | 2017-11-13 20:54:51 SC Data - All Services | Starting real-time market data updates for: _S_SP_CBH18_CBJ18.FUT_SPREAD.IFEU. ID: 16 | 2017-11-13 20:54:51 SC Data - All Services | Requesting security definition data for: _S_SP_CBH18_CBJ18.FUT_SPREAD.IFEU. ID: 16 | 2017-11-13 20:54:51 Mapping _S_SP_CBF18_CBM18.FUT_SPREAD.IFEU to _S_SP_CBF18_CBM18.FUT_SPREAD.IFEU. Service code: ice.eu | 2017-11-13 20:54:51 SC Data - All Services | Starting real-time market data updates for: _S_SP_CBF18_CBM18.FUT_SPREAD.IFEU. ID: 17 | 2017-11-13 20:54:51 SC Data - All Services | Requesting security definition data for: _S_SP_CBF18_CBM18.FUT_SPREAD.IFEU. ID: 17 | 2017-11-13 20:54:51 Mapping _S_SP_CBM18_CBZ18.FUT_SPREAD.IFEU to _S_SP_CBM18_CBZ18.FUT_SPREAD.IFEU. Service code: ice.eu | 2017-11-13 20:54:51 SC Data - All Services | Starting real-time market data updates for: _S_SP_CBM18_CBZ18.FUT_SPREAD.IFEU. ID: 18 | 2017-11-13 20:54:51 SC Data - All Services | Requesting security definition data for: _S_SP_CBM18_CBZ18.FUT_SPREAD.IFEU. ID: 18 | 2017-11-13 20:54:51 Mapping _S_SP_CBF18_CBZ18.FUT_SPREAD.IFEU to _S_SP_CBF18_CBZ18.FUT_SPREAD.IFEU. Service code: ice.eu | 2017-11-13 20:54:51 SC Data - All Services | Starting real-time market data updates for: _S_SP_CBF18_CBZ18.FUT_SPREAD.IFEU. ID: 19 | 2017-11-13 20:54:51 SC Data - All Services | Requesting security definition data for: _S_SP_CBF18_CBZ18.FUT_SPREAD.IFEU. ID: 19 | 2017-11-13 20:54:51 Using Bid/Ask average for last trade price for HKG33 | 2017-11-13 20:54:51 SC DTC Data with Market Depth | Starting real-time market data updates for: HKG33. ID: 20 | 2017-11-13 20:54:51 SC DTC Data with Market Depth | Connecting to the server ds4.sierracharts.com. Port 443 | 2017-11-13 20:54:51 DTC Client socket (7) | Creating socket. | 2017-11-13 20:54:51 DTC Client socket (7) | Connecting to IP: 192.81.56.146. | 2017-11-13 20:54:51 SC DTC Data with Market Depth | Requesting security definition data for: HKG33. ID: 20 | 2017-11-13 20:54:51 Using Bid/Ask average for last trade price for JPN225 | 2017-11-13 20:54:51 SC DTC Data with Market Depth | Starting real-time market data updates for: JPN225. ID: 21 | 2017-11-13 20:54:51 SC DTC Data with Market Depth | Requesting security definition data for: JPN225. ID: 21 | 2017-11-13 20:54:51 Using Bid/Ask average for last trade price for AUS200 | 2017-11-13 20:54:51 SC DTC Data with Market Depth | Starting real-time market data updates for: AUS200. ID: 22 | 2017-11-13 20:54:51 SC DTC Data with Market Depth | Requesting security definition data for: AUS200. ID: 22 | 2017-11-13 20:54:51 Using Bid/Ask average for last trade price for EUSTX50 | 2017-11-13 20:54:51 SC DTC Data with Market Depth | Starting real-time market data updates for: EUSTX50. ID: 23 | 2017-11-13 20:54:51 SC DTC Data with Market Depth | Requesting security definition data for: EUSTX50. ID: 23 | 2017-11-13 20:54:51 Using Bid/Ask average for last trade price for GER30 | 2017-11-13 20:54:51 SC DTC Data with Market Depth | Starting real-time market data updates for: GER30. ID: 24 | 2017-11-13 20:54:51 SC DTC Data with Market Depth | Requesting security definition data for: GER30. ID: 24 | 2017-11-13 20:54:51 Using Bid/Ask average for last trade price for UK100 | 2017-11-13 20:54:51 SC DTC Data with Market Depth | Starting real-time market data updates for: UK100. ID: 25 | 2017-11-13 20:54:51 SC DTC Data with Market Depth | Requesting security definition data for: UK100. ID: 25 | 2017-11-13 20:54:51 Using Bid/Ask average for last trade price for FRA40 | 2017-11-13 20:54:51 SC DTC Data with Market Depth | Starting real-time market data updates for: FRA40. ID: 26 | 2017-11-13 20:54:51 SC DTC Data with Market Depth | Requesting security definition data for: FRA40. ID: 26 | 2017-11-13 20:54:51 Using Bid/Ask average for last trade price for US30 | 2017-11-13 20:54:51 SC DTC Data with Market Depth | Starting real-time market data updates for: US30. ID: 27 | 2017-11-13 20:54:51 SC DTC Data with Market Depth | Requesting security definition data for: US30. ID: 27 | 2017-11-13 20:54:51 Using Bid/Ask average for last trade price for SPX500 | 2017-11-13 20:54:51 SC DTC Data with Market Depth | Starting real-time market data updates for: SPX500. ID: 28 | 2017-11-13 20:54:51 SC DTC Data with Market Depth | Requesting security definition data for: SPX500. ID: 28 | 2017-11-13 20:54:51 Using Bid/Ask average for last trade price for NAS100 | 2017-11-13 20:54:51 SC DTC Data with Market Depth | Starting real-time market data updates for: NAS100. ID: 29 | 2017-11-13 20:54:51 SC DTC Data with Market Depth | Requesting security definition data for: NAS100. ID: 29 | 2017-11-13 20:54:51 Using Bid/Ask average for last trade price for UKOil | 2017-11-13 20:54:51 SC DTC Data with Market Depth | Starting real-time market data updates for: UKOil. ID: 30 | 2017-11-13 20:54:51 SC DTC Data with Market Depth | Requesting security definition data for: UKOil. ID: 30 | 2017-11-13 20:54:51 Using Bid/Ask average for last trade price for USOil | 2017-11-13 20:54:51 SC DTC Data with Market Depth | Starting real-time market data updates for: USOil. ID: 31 | 2017-11-13 20:54:51 SC DTC Data with Market Depth | Requesting security definition data for: USOil. ID: 31 | 2017-11-13 20:54:51 Using Bid/Ask average for last trade price for NGAS | 2017-11-13 20:54:51 SC DTC Data with Market Depth | Starting real-time market data updates for: NGAS. ID: 32 | 2017-11-13 20:54:51 SC DTC Data with Market Depth | Requesting security definition data for: NGAS. ID: 32 | 2017-11-13 20:54:51 Using Bid/Ask average for last trade price for XAUUSD | 2017-11-13 20:54:51 SC DTC Data with Market Depth | Starting real-time market data updates for: XAUUSD. ID: 33 | 2017-11-13 20:54:51 SC DTC Data with Market Depth | Requesting security definition data for: XAUUSD. ID: 33 | 2017-11-13 20:54:51 Using Bid/Ask average for last trade price for XAGUSD | 2017-11-13 20:54:51 SC DTC Data with Market Depth | Starting real-time market data updates for: XAGUSD. ID: 34 | 2017-11-13 20:54:51 SC DTC Data with Market Depth | Requesting security definition data for: XAGUSD. ID: 34 | 2017-11-13 20:54:51 Using Bid/Ask average for last trade price for XPDUSD | 2017-11-13 20:54:51 SC Data - All Services | Starting real-time market data updates for: XPDUSD. ID: 35 | 2017-11-13 20:54:51 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: XPDUSD | 2017-11-13 20:54:51 SC Data - All Services | Requesting security definition data for: XPDUSD. ID: 35 | 2017-11-13 20:54:51 Using Bid/Ask average for last trade price for XPTUSD | 2017-11-13 20:54:51 SC Data - All Services | Starting real-time market data updates for: XPTUSD. ID: 36 | 2017-11-13 20:54:51 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: XPTUSD | 2017-11-13 20:54:51 SC Data - All Services | Requesting security definition data for: XPTUSD. ID: 36 | 2017-11-13 20:54:51 Using Bid/Ask average for last trade price for Copper | 2017-11-13 20:54:51 SC DTC Data with Market Depth | Starting real-time market data updates for: Copper. ID: 37 | 2017-11-13 20:54:51 SC DTC Data with Market Depth | Requesting security definition data for: Copper. ID: 37 | 2017-11-13 20:54:51 Using Bid/Ask average for last trade price for EURUSD | 2017-11-13 20:54:51 SC DTC Data with Market Depth | Starting real-time market data updates for: EURUSD. ID: 38 | 2017-11-13 20:54:51 SC DTC Data with Market Depth | Requesting security definition data for: EURUSD. ID: 38 | 2017-11-13 20:54:51 Using Bid/Ask average for last trade price for GBPUSD | 2017-11-13 20:54:51 SC DTC Data with Market Depth | Starting real-time market data updates for: GBPUSD. ID: 39 | 2017-11-13 20:54:51 SC DTC Data with Market Depth | Requesting security definition data for: GBPUSD. ID: 39 | 2017-11-13 20:54:51 Using Bid/Ask average for last trade price for USDJPY | 2017-11-13 20:54:51 SC DTC Data with Market Depth | Starting real-time market data updates for: USDJPY. ID: 40 | 2017-11-13 20:54:51 SC DTC Data with Market Depth | Requesting security definition data for: USDJPY. ID: 40 | 2017-11-13 20:54:51 Using Bid/Ask average for last trade price for USDCHF | 2017-11-13 20:54:51 SC DTC Data with Market Depth | Starting real-time market data updates for: USDCHF. ID: 41 | 2017-11-13 20:54:51 SC DTC Data with Market Depth | Requesting security definition data for: USDCHF. ID: 41 | 2017-11-13 20:54:51 Using Bid/Ask average for last trade price for AUDUSD | 2017-11-13 20:54:51 SC DTC Data with Market Depth | Starting real-time market data updates for: AUDUSD. ID: 42 | 2017-11-13 20:54:51 SC DTC Data with Market Depth | Requesting security definition data for: AUDUSD. ID: 42 | 2017-11-13 20:54:51 Using Bid/Ask average for last trade price for NZDUSD | 2017-11-13 20:54:51 SC DTC Data with Market Depth | Starting real-time market data updates for: NZDUSD. ID: 43 | 2017-11-13 20:54:51 SC DTC Data with Market Depth | Requesting security definition data for: NZDUSD. ID: 43 | 2017-11-13 20:54:51 Using Bid/Ask average for last trade price for USDCAD | 2017-11-13 20:54:51 SC DTC Data with Market Depth | Starting real-time market data updates for: USDCAD. ID: 44 | 2017-11-13 20:54:51 SC DTC Data with Market Depth | Requesting security definition data for: USDCAD. ID: 44 | 2017-11-13 20:54:51 Using Bid/Ask average for last trade price for USDCNH | 2017-11-13 20:54:51 SC DTC Data with Market Depth | Starting real-time market data updates for: USDCNH. ID: 45 | 2017-11-13 20:54:51 SC DTC Data with Market Depth | Requesting security definition data for: USDCNH. ID: 45 | 2017-11-13 20:54:51 Using Bid/Ask average for last trade price for USDHKD | 2017-11-13 20:54:51 SC DTC Data with Market Depth | Starting real-time market data updates for: USDHKD. ID: 46 | 2017-11-13 20:54:51 SC DTC Data with Market Depth | Requesting security definition data for: USDHKD. ID: 46 | 2017-11-13 20:54:51 Using Bid/Ask average for last trade price for USDRUB | 2017-11-13 20:54:51 SC DTC Data with Market Depth | Starting real-time market data updates for: USDRUB. ID: 47 | 2017-11-13 20:54:51 SC DTC Data with Market Depth | Requesting security definition data for: USDRUB. ID: 47 | 2017-11-13 20:54:51 Using Bid/Ask average for last trade price for USDMXN | 2017-11-13 20:54:51 SC DTC Data with Market Depth | Starting real-time market data updates for: USDMXN. ID: 48 | 2017-11-13 20:54:51 SC DTC Data with Market Depth | Requesting security definition data for: USDMXN. ID: 48 | 2017-11-13 20:54:51 Using Bid/Ask average for last trade price for USDTRY | 2017-11-13 20:54:51 SC DTC Data with Market Depth | Starting real-time market data updates for: USDTRY. ID: 49 | 2017-11-13 20:54:51 SC DTC Data with Market Depth | Requesting security definition data for: USDTRY. ID: 49 | 2017-11-13 20:54:51 Using Bid/Ask average for last trade price for USDZAR | 2017-11-13 20:54:51 SC DTC Data with Market Depth | Starting real-time market data updates for: USDZAR. ID: 50 | 2017-11-13 20:54:51 SC DTC Data with Market Depth | Requesting security definition data for: USDZAR. ID: 50 | 2017-11-13 20:54:51 Mapping L6Z17 to 6LZ17. Service code: cme | 2017-11-13 20:54:51 SC Data - All Services | Starting real-time market data updates for: 6LZ17. ID: 51 | 2017-11-13 20:54:51 SC Data - All Services | Requesting security definition data for: 6LZ17. ID: 51 | 2017-11-13 20:54:51 Mapping HFZ17 to HFZ17. Service code: eurex | 2017-11-13 20:54:51 SC Data - All Services | Starting real-time market data updates for: HFZ17. ID: 52 | 2017-11-13 20:54:51 SC Data - All Services | Requesting security definition data for: HFZ17. ID: 52 | 2017-11-13 20:54:51 Mapping HDZ17 to HDZ17. Service code: ice.us | 2017-11-13 20:54:51 SC Data - All Services | Starting real-time market data updates for: HDZ17. ID: 53 | 2017-11-13 20:54:51 SC Data - All Services | Requesting security definition data for: HDZ17. ID: 53 | 2017-11-13 20:54:51 Mapping H8Z17 to H8Z17. Service code: ice.us | 2017-11-13 20:54:51 SC Data - All Services | Starting real-time market data updates for: H8Z17. ID: 54 | 2017-11-13 20:54:51 SC Data - All Services | Requesting security definition data for: H8Z17. ID: 54 | 2017-11-13 20:54:51 SC Data - All Services | Starting real-time market data updates for: R6Z17. ID: 55 | 2017-11-13 20:54:51 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: R6Z17 | 2017-11-13 20:54:51 SC Data - All Services | Requesting security definition data for: R6Z17. ID: 55 | 2017-11-13 20:54:51 SC Data - All Services | Connected to server. | 2017-11-13 20:54:51 SC Data - All Services | Starting socket receive thread. | 2017-11-13 20:54:51 SC Data - All Services | Sending Encoding Request to server | 2017-11-13 20:54:51 SC DTC Data with Market Depth | Connected to server. | 2017-11-13 20:54:51 SC DTC Data with Market Depth | Starting socket receive thread. | 2017-11-13 20:54:51 SC DTC Data with Market Depth | Sending Encoding Request to server | 2017-11-13 20:54:51 SC Data - All Services | Setting DTC encoding to Binary VLS | 2017-11-13 20:54:51 SC Data - All Services | Sending logon request message. | 2017-11-13 20:54:51 SC DTC Data with Market Depth | Setting DTC encoding to Binary VLS | 2017-11-13 20:54:51 SC DTC Data with Market Depth | Sending logon request message. | 2017-11-13 20:54:51 SC Data - All Services | Received logon response. | 2017-11-13 20:54:51 SC Data - All Services | Server Name: SC Realtime Server. | 2017-11-13 20:54:51 SC Data - All Services | Server protocol version: 8. Client protocol version: 8 | 2017-11-13 20:54:51 SC Data - All Services | Successfully connected. | 2017-11-13 20:54:51 SC Data - All Services | Trading is not supported. | 2017-11-13 20:54:51 SC Data - All Services | Restarting real-time data updates for symbol: CBF18 -> CBF18 | 2017-11-13 20:54:51 SC Data - All Services | Restarting real-time data updates for symbol: CBG18 -> CBG18 | 2017-11-13 20:54:51 SC Data - All Services | Restarting real-time data updates for symbol: CBH18 -> CBH18 | 2017-11-13 20:54:51 SC Data - All Services | Restarting real-time data updates for symbol: CBJ18 -> CBJ18 | 2017-11-13 20:54:51 SC Data - All Services | Restarting real-time data updates for symbol: CBK18 -> CBK18 | 2017-11-13 20:54:51 SC Data - All Services | Restarting real-time data updates for symbol: CBM18 -> CBM18 | 2017-11-13 20:54:51 SC Data - All Services | Restarting real-time data updates for symbol: CBN18 -> CBN18 | 2017-11-13 20:54:51 SC Data - All Services | Restarting real-time data updates for symbol: CBQ18 -> CBQ18 | 2017-11-13 20:54:51 SC Data - All Services | Restarting real-time data updates for symbol: CBU18 -> CBU18 | 2017-11-13 20:54:51 SC Data - All Services | Restarting real-time data updates for symbol: CBV18 -> CBV18 | 2017-11-13 20:54:51 SC Data - All Services | Restarting real-time data updates for symbol: CBX18 -> CBX18 | 2017-11-13 20:54:51 SC Data - All Services | Restarting real-time data updates for symbol: CBZ18 -> CBZ18 | 2017-11-13 20:54:51 SC Data - All Services | Restarting real-time data updates for symbol: H8Z17 -> H8Z17 | 2017-11-13 20:54:51 SC Data - All Services | Restarting real-time data updates for symbol: HDZ17 -> HDZ17 | 2017-11-13 20:54:51 SC Data - All Services | Restarting real-time data updates for symbol: HFZ17 -> HFZ17 | 2017-11-13 20:54:51 SC Data - All Services | Restarting real-time data updates for symbol: L6Z17 -> 6LZ17 | 2017-11-13 20:54:51 SC Data - All Services | Restarting real-time data updates for symbol: _S_SP_CBF18_CBG18.FUT_SPREAD.IFEU -> _S_SP_CBF18_CBG18.FUT_SPREAD.IFEU | 2017-11-13 20:54:51 SC Data - All Services | Restarting real-time data updates for symbol: _S_SP_CBF18_CBM18.FUT_SPREAD.IFEU -> _S_SP_CBF18_CBM18.FUT_SPREAD.IFEU | 2017-11-13 20:54:51 SC Data - All Services | Restarting real-time data updates for symbol: _S_SP_CBF18_CBZ18.FUT_SPREAD.IFEU -> _S_SP_CBF18_CBZ18.FUT_SPREAD.IFEU | 2017-11-13 20:54:51 SC Data - All Services | Restarting real-time data updates for symbol: _S_SP_CBG18_CBH18.FUT_SPREAD.IFEU -> _S_SP_CBG18_CBH18.FUT_SPREAD.IFEU | 2017-11-13 20:54:51 SC Data - All Services | Restarting real-time data updates for symbol: _S_SP_CBH18_CBJ18.FUT_SPREAD.IFEU -> _S_SP_CBH18_CBJ18.FUT_SPREAD.IFEU | 2017-11-13 20:54:51 SC Data - All Services | Restarting real-time data updates for symbol: _S_SP_CBM18_CBZ18.FUT_SPREAD.IFEU -> _S_SP_CBM18_CBZ18.FUT_SPREAD.IFEU | 2017-11-13 20:54:51 SC DTC Data with Market Depth | Received logon response. | 2017-11-13 20:54:52 SC DTC Data with Market Depth | Server Name: SC Realtime Server. | 2017-11-13 20:54:52 SC DTC Data with Market Depth | Server protocol version: 8. Client protocol version: 8 | 2017-11-13 20:54:52 SC DTC Data with Market Depth | Successfully connected. | 2017-11-13 20:54:52 SC DTC Data with Market Depth | Trading is not supported. | 2017-11-13 20:54:52 SC DTC Data with Market Depth | Restarting real-time data updates for symbol: AUDUSD | 2017-11-13 20:54:52 SC DTC Data with Market Depth | Restarting real-time data updates for symbol: AUS200 | 2017-11-13 20:54:52 SC DTC Data with Market Depth | Restarting real-time data updates for symbol: Copper | 2017-11-13 20:54:52 SC DTC Data with Market Depth | Restarting real-time data updates for symbol: EURUSD | 2017-11-13 20:54:52 SC DTC Data with Market Depth | Restarting real-time data updates for symbol: EUSTX50 | 2017-11-13 20:54:52 SC DTC Data with Market Depth | Restarting real-time data updates for symbol: FRA40 | 2017-11-13 20:54:52 SC DTC Data with Market Depth | Restarting real-time data updates for symbol: GBPUSD | 2017-11-13 20:54:52 SC DTC Data with Market Depth | Restarting real-time data updates for symbol: GER30 | 2017-11-13 20:54:52 SC DTC Data with Market Depth | Restarting real-time data updates for symbol: HKG33 | 2017-11-13 20:54:52 SC DTC Data with Market Depth | Restarting real-time data updates for symbol: JPN225 | 2017-11-13 20:54:52 SC DTC Data with Market Depth | Restarting real-time data updates for symbol: NAS100 | 2017-11-13 20:54:52 SC DTC Data with Market Depth | Restarting real-time data updates for symbol: NGAS | 2017-11-13 20:54:52 SC DTC Data with Market Depth | Restarting real-time data updates for symbol: NZDUSD | 2017-11-13 20:54:52 SC DTC Data with Market Depth | Restarting real-time data updates for symbol: SPX500 | 2017-11-13 20:54:52 SC DTC Data with Market Depth | Restarting real-time data updates for symbol: UK100 | 2017-11-13 20:54:52 SC DTC Data with Market Depth | Restarting real-time data updates for symbol: UKOil | 2017-11-13 20:54:52 SC DTC Data with Market Depth | Restarting real-time data updates for symbol: US30 | 2017-11-13 20:54:52 SC DTC Data with Market Depth | Restarting real-time data updates for symbol: USDCAD | 2017-11-13 20:54:52 SC DTC Data with Market Depth | Restarting real-time data updates for symbol: USDCHF | 2017-11-13 20:54:52 SC DTC Data with Market Depth | Restarting real-time data updates for symbol: USDCNH | 2017-11-13 20:54:52 SC DTC Data with Market Depth | Restarting real-time data updates for symbol: USDHKD | 2017-11-13 20:54:52 SC DTC Data with Market Depth | Restarting real-time data updates for symbol: USDJPY | 2017-11-13 20:54:52 SC DTC Data with Market Depth | Restarting real-time data updates for symbol: USDMXN | 2017-11-13 20:54:52 SC DTC Data with Market Depth | Restarting real-time data updates for symbol: USDRUB | 2017-11-13 20:54:52 SC DTC Data with Market Depth | Restarting real-time data updates for symbol: USDTRY | 2017-11-13 20:54:52 SC DTC Data with Market Depth | Restarting real-time data updates for symbol: USDZAR | 2017-11-13 20:54:52 SC DTC Data with Market Depth | Restarting real-time data updates for symbol: USOil | 2017-11-13 20:54:52 SC DTC Data with Market Depth | Restarting real-time data updates for symbol: XAGUSD | 2017-11-13 20:54:52 SC DTC Data with Market Depth | Restarting real-time data updates for symbol: XAUUSD | 2017-11-13 20:54:52 SC Data - All Services | Received security definition for symbol CBF18 | 2017-11-13 20:54:52 SC DTC Data with Market Depth | Received security definition for symbol AUDUSD | 2017-11-13 20:54:52 SC Data - All Services | Received security definition for symbol CBG18 | 2017-11-13 20:54:52 SC Data - All Services | Received security definition for symbol CBH18 | 2017-11-13 20:54:52 SC Data - All Services | Received security definition for symbol CBJ18 | 2017-11-13 20:54:52 SC Data - All Services | Received security definition for symbol CBK18 | 2017-11-13 20:54:52 SC Data - All Services | Received security definition for symbol CBM18 | 2017-11-13 20:54:52 SC Data - All Services | Received security definition for symbol CBN18 | 2017-11-13 20:54:52 SC Data - All Services | Received security definition for symbol CBQ18 | 2017-11-13 20:54:52 SC Data - All Services | Received security definition for symbol CBU18 | 2017-11-13 20:54:52 SC Data - All Services | Received security definition for symbol CBV18 | 2017-11-13 20:54:52 SC Data - All Services | Received security definition for symbol CBX18 | 2017-11-13 20:54:52 SC DTC Data with Market Depth | Received security definition for symbol AUS200 | 2017-11-13 20:54:52 SC DTC Data with Market Depth | Received security definition for symbol Copper | 2017-11-13 20:54:52 SC DTC Data with Market Depth | Received security definition for symbol EURUSD | 2017-11-13 20:54:52 SC DTC Data with Market Depth | Received security definition for symbol EUSTX50 | 2017-11-13 20:54:52 SC DTC Data with Market Depth | Received security definition for symbol FRA40 | 2017-11-13 20:54:52 SC DTC Data with Market Depth | Received security definition for symbol GBPUSD | 2017-11-13 20:54:52 SC DTC Data with Market Depth | Received security definition for symbol GER30 | 2017-11-13 20:54:52 SC DTC Data with Market Depth | Received security definition for symbol HKG33 | 2017-11-13 20:54:52 SC DTC Data with Market Depth | Received security definition for symbol JPN225 | 2017-11-13 20:54:52 SC DTC Data with Market Depth | Received security definition for symbol NAS100 | 2017-11-13 20:54:52 SC DTC Data with Market Depth | Received security definition for symbol NGAS | 2017-11-13 20:54:52 SC DTC Data with Market Depth | Received security definition for symbol NZDUSD | 2017-11-13 20:54:52 SC DTC Data with Market Depth | Received security definition for symbol SPX500 | 2017-11-13 20:54:52 SC DTC Data with Market Depth | Received security definition for symbol UK100 | 2017-11-13 20:54:52 SC DTC Data with Market Depth | Received security definition for symbol UKOil | 2017-11-13 20:54:52 SC DTC Data with Market Depth | Received security definition for symbol US30 | 2017-11-13 20:54:52 SC DTC Data with Market Depth | Received security definition for symbol USDCAD | 2017-11-13 20:54:52 SC DTC Data with Market Depth | Received security definition for symbol USDCHF | 2017-11-13 20:54:52 SC DTC Data with Market Depth | Received security definition for symbol USDCNH | 2017-11-13 20:54:52 SC DTC Data with Market Depth | Received security definition for symbol USDHKD | 2017-11-13 20:54:52 SC DTC Data with Market Depth | Received security definition for symbol USDJPY | 2017-11-13 20:54:52 SC Data - All Services | Received security definition for symbol CBZ18 | 2017-11-13 20:54:52 Symbol Error - H8Z17 is unknown, unavailable, or improperly formatted. Exchange not authorized. | 2017-11-13 20:54:52 SC Data - All Services | Received security definition for symbol H8Z17 | 2017-11-13 20:54:52 Symbol Error - HDZ17 is unknown, unavailable, or improperly formatted. Exchange not authorized. | 2017-11-13 20:54:52 SC Data - All Services | Received security definition for symbol HDZ17 | 2017-11-13 20:54:52 Symbol Error - HFZ17 is unknown, unavailable, or improperly formatted. Exchange not authorized. | 2017-11-13 20:54:52 SC Data - All Services | Received security definition for symbol HFZ17 | 2017-11-13 20:54:52 SC Data - All Services | Received security definition for symbol L6Z17 | 2017-11-13 20:54:52 SC Data - All Services | Real-time data for symbol _S_SP_CBF18_CBG18.FUT_SPREAD.IFEU is currently unavailable. | 2017-11-13 20:54:52 SC Data - All Services | Received security definition for symbol _S_SP_CBF18_CBG18.FUT_SPREAD.IFEU | 2017-11-13 20:54:52 SC Data - All Services | Real-time data for symbol _S_SP_CBF18_CBM18.FUT_SPREAD.IFEU is currently unavailable. | 2017-11-13 20:54:52 SC Data - All Services | Received security definition for symbol _S_SP_CBF18_CBM18.FUT_SPREAD.IFEU | 2017-11-13 20:54:52 SC Data - All Services | Real-time data for symbol _S_SP_CBF18_CBZ18.FUT_SPREAD.IFEU is currently unavailable. | 2017-11-13 20:54:52 SC Data - All Services | Received security definition for symbol _S_SP_CBF18_CBZ18.FUT_SPREAD.IFEU | 2017-11-13 20:54:52 SC Data - All Services | Real-time data for symbol _S_SP_CBG18_CBH18.FUT_SPREAD.IFEU is currently unavailable. | 2017-11-13 20:54:52 SC Data - All Services | Received security definition for symbol _S_SP_CBG18_CBH18.FUT_SPREAD.IFEU | 2017-11-13 20:54:52 SC Data - All Services | Real-time data for symbol _S_SP_CBH18_CBJ18.FUT_SPREAD.IFEU is currently unavailable. | 2017-11-13 20:54:52 SC Data - All Services | Received security definition for symbol _S_SP_CBH18_CBJ18.FUT_SPREAD.IFEU | 2017-11-13 20:54:52 SC Data - All Services | Real-time data for symbol _S_SP_CBM18_CBZ18.FUT_SPREAD.IFEU is currently unavailable. | 2017-11-13 20:54:52 SC Data - All Services | Received security definition for symbol _S_SP_CBM18_CBZ18.FUT_SPREAD.IFEU | 2017-11-13 20:54:52 SC DTC Data with Market Depth | Received security definition for symbol USDMXN | 2017-11-13 20:54:52 SC DTC Data with Market Depth | Received security definition for symbol USDRUB | 2017-11-13 20:54:52 SC DTC Data with Market Depth | Received security definition for symbol USDTRY | 2017-11-13 20:54:52 SC DTC Data with Market Depth | Received security definition for symbol USDZAR | 2017-11-13 20:54:52 SC DTC Data with Market Depth | Received security definition for symbol USOil | 2017-11-13 20:54:52 SC DTC Data with Market Depth | Received security definition for symbol XAGUSD | 2017-11-13 20:54:52 SC DTC Data with Market Depth | Received security definition for symbol XAUUSD | 2017-11-13 20:54:52 |
| [2017-11-14 04:35:50] |
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We think this is a Price Display Format and Tick Size issue. We have set this to .01 for these particular spreads. Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings The correct data is received, but the decimal point position is apparently not correct on the Quote Board. There should be two decimal places instead of 1. We have let Barchart know about this because these particular settings are set from their definition feed which does not contain the tick size after we have checked. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-11-14 04:37:22
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| [2017-11-14 10:51:07] |
| User428493 - Posts: 20 |
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Symbol update gave no result :(
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| [2017-11-14 17:35:30] |
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OK we think we know what the problem is. We are resolving it now. We apologize for this. Just give us about 10 more minutes. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-11-14 17:46:30] |
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Let us know if you are receiving the real-time data now.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-11-14 17:59:42] |
| User428493 - Posts: 20 |
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It works now :) Thanks a lot! |
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