Support Board
Date/Time: Mon, 12 May 2025 11:35:01 +0000
Use Date Range in Chart settings does not work anymore with futures Data.
View Count: 975
| [2017-11-04 10:00:53] |
| User889191 - Posts: 61 |
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With equities data it works. With futures data(CQG) it loads current day. Please fix it. See example attached.
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 YM_ChartSettings.png / V - Attached On 2017-11-04 09:59:13 UTC - Size: 47.06 KB - 374 views YM_Chart_loading_current_day.png / V - Attached On 2017-11-04 09:59:21 UTC - Size: 32.26 KB - 330 views Attachment Deleted. |
| [2017-11-04 10:50:38] |
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This is a Continuous Futures Contract chart. In this case refer to this section here: Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-11-04 11:33:33
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| [2017-11-04 12:21:29] |
| User889191 - Posts: 61 |
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It is not a data problem. All data is in historical file(see attachment). It is an issue with software that shows last day (2017-03-11) although I selected date range(2017-01-12 - 2017-10-15).
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| YM_Chart_hist_data.png / V - Attached On 2017-11-04 12:21:24 UTC - Size: 35.08 KB - 352 views |
| [2017-11-05 18:39:01] |
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OK we now understand what you are saying. To prevent the Current Quote data from being added to the chart, disable Chart >> Chart Settings >> Advanced Settings >> Allow Real-time Updating of Historical Chart.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-11-05 20:27:52] |
| User889191 - Posts: 61 |
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Ok. That works. Thank you for your immediate support.
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