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Date/Time: Wed, 15 May 2024 11:43:59 +0000



Having issues with loading historical

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[2017-10-23 20:14:57]
User670093 - Posts: 1
Hello,

Having issues loading historical data, AMP has looked at it, but they could not understand exactly what i was looking for, i would appreciate if you can advice me on the matter.

Thank you
[2017-10-23 23:54:45]
Sierra Chart Engineering - Posts: 104368
Log request for full re-download of historical data for symbol:

Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Fully re-download the data in the chart by going to the chart and selecting Edit >>Delete All Data and Download.

After about a minute provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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