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Date/Time: Mon, 22 Oct 2018 19:58:25 +0000



Version 960 no start.

Support Request:
[2013-04-04 07:38:22]
salsem - Posts: 43
Version 960 no start.

stop blocked at this point

view image
imagesc 960.jpg / V - Attached On 2013-04-04 07:38:07 UTC - Size: 103.44 KB - 169 views
[2013-04-04 07:54:58]
Sierra Chart Engineering - Posts: 65096
We just did a test now. We do not see a problem. Eventually it will time out. Please refer to this section:
http://www.sierrachart.com/index.php?l=doc/LoginInstructions.php#LoginProblems
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2013-04-04 11:40:16]
salsem - Posts: 43
Hi SC Support ,
i have not found a solution
wonder why the 959 version this access problem would not show up.
i ask help for this problem

Thanks in advance
[2013-04-04 15:50:37]
Sierra Chart Engineering - Posts: 65096
Not sure why this is happening. We are looking into it.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2013-04-04 21:03:53]
Sierra Chart Engineering - Posts: 65096
This problem has been discovered and now resolved. We apologize for this. Not all users would experience this. It only related to users who have External service settings preset.

Install the latest revision using this link:
http://www.sierrachart.com/downloads/SierraChartSetupPrerelease.exe

Next time if there is an issue like this, you can go back to a prior version by following the instructions here:
http://www.sierrachart.com/index.php?l=doc/download.php#Rollback
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.

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