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Direct MessagesDate/Time: Fri, 19 Apr 2024 20:57:23 +0000
Different high on OHLC tool and chart values
View Count: 1383
| [2017-10-12 09:14:39] |
| phaedonk - Posts: 350 |
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Can you explain how this is possible? The cursor and OHLC tool are on the same bar. A different High is shown. http://prntscr.com/gwf01j |
| [2017-10-12 16:33:50] |
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There must be some difference due to rounding being this is a cash Forex market. What is the Tick Size of the chart? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-10-12 18:50:35] |
| phaedonk - Posts: 350 |
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0.00001
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| [2019-09-30 11:35:55] |
| phaedonk - Posts: 350 |
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This is an issue that continues to exist. Knowing if a high is broken or not is crucial for me. I understand that it's possibly a rounding issue but there must be a solution. The tool needs to show the same high with the bar. Basically, we need to see the reality not an approximation. Or, at the least, if rounding is done, the same high in both places, so we can confidently compare with another high. |
| [2019-10-17 13:02:22] |
| phaedonk - Posts: 350 |
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An answer here?
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| [2019-10-17 13:08:14] |
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What is the symbol of the chart?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-10-19 14:10:42] |
| phaedonk - Posts: 350 |
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All Forex symbols, via fxcm. EURUSD etc
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| [2019-10-29 21:17:38] |
| phaedonk - Posts: 350 |
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No answer here
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| [2019-11-07 22:36:15] |
| John - SC Support - Posts: 30976 |
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We apologize for not getting back to you on this sooner, we simply lost track of this. We are unable to reproduce what you are seeing, as long as the chart has an appropriate Tick Size and Price Display Format. Can you please attach your chartbook that contains that chart (or another one that shows this same issue). You will find the instructions to attach the chartbook here: Support Board Posting Information: Providing Chartbook with Only a Single Chart For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-11-11 02:37:22] |
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Disregard the prior post. You need to uncheck this setting to get exactly corresponding values when using the drawing tool and the actual OHLC values: Chart Drawing Tools: Having Tool Values Adjust to the Nearest Tick Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-11-11 02:37:59
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