Home >> Support Board

Support Board

Date/Time: Sun, 05 May 2024 06:39:39 +0000

How to Post a Message for Support

TWS is rejecting orders from second instance.

View Count: 2433

[2017-09-29 17:14:15] #1 [Go To First Post]
Robert D - Posts: 24
I cannot trade from my second instance. The Main instance works. I believe I have all settings correct for trading. Can you please help. Thank you, Bob Trade Activity Log: File read result: 2620 records inserted. 921 fill records inserted. 0 records filtered. \| 2017-09-29 12:43:28 Trade Activity Log: File date-time limits: Sim records date-time limit is 2017-09-24 00:00:00. Non-sim records date-time limit is 2017-08-30 00:00:00. Non-sim fill record date-time limit is 2016-09-29 00:00:00. \| 2017-09-29 12:43:28 Interactive Brokers \| Requesting Open orders. \| 2017-09-29 12:44:09 Interactive Brokers \| Requesting historical order fills for account U908. Starting date: 20170915-00:00:00 \| 2017-09-29 12:44:09 Interactive Brokers \| Received Open orders end message. \| 2017-09-29 12:44:09 Trading message from IB: The price does not conform to the minimum price variation for this contract. Error Code: 110. ServiceOrderID: 8536. \| 2017-09-29 12:53:13 Trading message from IB: The price does not conform to the minimum price variation for this contract. Error Code: 110. ServiceOrderID: 8537. \| 2017-09-29 12:53:13 Interactive Brokers \| Requesting Open orders. \| 2017-09-29 12:53:28 Interactive Brokers \| Requesting historical order fills for account U908. Starting date: 20170915-00:00:00 \| 2017-09-29 12:53:28 Interactive Brokers \| Received Open orders end message. \| 2017-09-29 12:53:28 Requesting order status for non-responsive order. \| Symbol: OSTK \| TradeAccount: U908103 \| InternalOrderID: 11529 \| Current Status: Order Sent \| 2017-09-29 12:54:12 * Requesting order status for non-responsive order. \| Symbol: OSTK \| TradeAccount: U908103 \| InternalOrderID: 11530 \| Current Status: Order Sent \| 2017-09-29 12:54:12 * Interactive Brokers \| Received Open orders end message. \| 2017-09-29 12:54:12 Interactive Brokers \| Received Open orders end message. \| 2017-09-29 12:54:12 Order Error - Order timed-out waiting for response from service/exchange server. Internal Order ID: 11529. Service Order ID: 8536. Symbol: OSTK \| 2017-09-29 12:54:42 * Order Error - Order timed-out waiting for response from service/exchange server. Internal Order ID: 11530. Service Order ID: 8537. Symbol: OSTK \| 2017-09-29 12:54:42 * Requesting order status for non-responsive order. \| Symbol: OSTK \| TradeAccount: U908103 \| InternalOrderID: 11528 \| Current Status: Order Sent \| 2017-09-29 12:55:22 * Interactive Brokers \| Received Open orders end message. \| 2017-09-29 12:55:22 Order Error - Order timed-out waiting for response from service/exchange server. Internal Order ID: 11528. Service Order ID: 8535. Symbol: OSTK \| 2017-09-29 12:55:53 * DTC client #1. Sierra Chart. 127.0.0.1 \| New order rejected. DTC client order ID: 2287.275 \| 2017-09-29 12:56:27 * DTC client #1. Sierra Chart. 127.0.0.1 \| New order rejected. DTC client order ID: 2288.25 \| 2017-09-29 12:56:27 * DTC client #1. Sierra Chart. 127.0.0.1 \| New order rejected. DTC client order ID: 2289.263 \| 2017-09-29 12:56:27 * DTC client #1. Sierra Chart. 127.0.0.1 \| New order rejected. DTC client order ID: 2290.178 \| 2017-09-29 13:01:34 * DTC client #1. Sierra Chart. 127.0.0.1 \| New order rejected. DTC client order ID: 2291.14 \| 2017-09-29 13:01:34 * DTC client #1. Sierra Chart. 127.0.0.1 \| New order rejected. DTC client order ID: 2292.109 \| 2017-09-29 13:01:34 * Trading message from IB: Order Event Warning:Attribute 'Outside Regular Trading Hours' is ignored based on the order type and destination. PlaceOrder is now being processed. Error Code: 2109. ServiceOrderID: 8538. \| 2017-09-29 13:04:15 Trading message from IB: Order Event Warning:Attribute 'Outside Regular Trading Hours' is ignored based on the order type and destination. PlaceOrder is now being processed. Error Code: 2109. ServiceOrderID: 8540. \| 2017-09-29 13:04:15 Interactive Brokers \| Requesting Open orders. \| 2017-09-29 13:04:30 Interactive Brokers \| Received Open orders end message. \| 2017-09-29 13:04:30 Interactive Brokers \| Requesting Open orders. \| 2017-09-29 13:05:50 Interactive Brokers \| Received Open orders end message. \| 2017-09-29 13:05:50 Trading message from IB: The price does not conform to the minimum price variation for this contract. Error Code: 110. ServiceOrderID: 8541. \| 2017-09-29 13:06:04 Trading message from IB: The price does not conform to the minimum price variation for this contract. Error Code: 110. ServiceOrderID: 8542. \| 2017-09-29 13:06:04 Trading message from IB: The price does not conform to the minimum price variation for this contract. Error Code: 110. ServiceOrderID: 8543. \| 2017-09-29 13:06:04 Interactive Brokers \| Requesting Open orders. \| 2017-09-29 13:06:19 Interactive Brokers \| Received Open orders end message. \| 2017-09-29 13:06:19 Requesting order status for non-responsive order. \| Symbol: HIIQ \| TradeAccount: U908103 \| InternalOrderID: 11535 \| Current Status: Order Sent \| 2017-09-29 13:07:03 * Requesting order status for non-responsive order. \| Symbol: HIIQ \| TradeAccount: U908103 \| InternalOrderID: 11536 \| Current Status: Order Sent \| 2017-09-29 13:07:03 * Interactive Brokers \| Received Open orders end message. \| 2017-09-29 13:07:03 Interactive Brokers \| Received Open orders end message. \| 2017-09-29 13:07:03 Order Error - Order timed-out waiting for response from service/exchange server. Internal Order ID: 11535. Service Order ID: 8542. Symbol: HIIQ \| 2017-09-29 13:07:33 * Order Error - Order timed-out waiting for response from service/exchange server. Internal Order ID: 11536. Service Order ID: 8543. Symbol: HIIQ \| 2017-09-29 13:07:33 * Requesting order status for non-responsive order. \| Symbol: HIIQ \| TradeAccount: U908103 \| InternalOrderID: 11534 \| Current Status: Order Sent \| 2017-09-29 13:07:53 * Interactive Brokers \| Received Open orders end message. \| 2017-09-29 13:07:53 Order Error - Order timed-out waiting for response from service/exchange server. Internal Order ID: 11534. Service Order ID: 8541. Symbol: HIIQ \| 2017-09-29 13:08:23 *

[2017-09-29 18:26:25] #2 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
This is the relevant message: Trading message from IB: The price does not conform to the minimum price variation for this contract. Error Code: 110. ServiceOrderID: 8541. \| 2017-09-29 13:06:04 The problem is with the order price. There also is a problem where the Trader Workstation is not providing a rejection notice of these orders. This is another ridiculous problem with Interactive Brokers. So make sure the order price is correct when the order is submitted. You may need to adjust the Tick Size in the chart you are trading from to .05 for the symbol. Refer to: http://www.sierrachart.com/index.php?page=doc/ChartSettings.html#TickSize Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-09-29 18:26:59

To post a message in this thread, you need to log in with your Sierra Chart account: