Login Page - Create Account

Support Board


Date/Time: Fri, 26 Apr 2024 03:42:17 +0000



Stopped out NVDA what happened

View Count: 898

[2017-09-22 15:13:28]
User49582 - Posts: 9
Hello Support:

I was trading NVDA using IB data and this has not happened before but has happened twice today. please see the attached file. thanks
http://www.sierrachart.com/image.php?Image=1506093114858.png
[2017-09-23 07:07:08]
Sierra Chart Engineering - Posts: 104368
You need to contact Interactive Brokers about this.

We see you are also running an older version of Sierra Chart. That is not going to be relevant to the problem but you should update following the instructions here:
Software Download: Fast Update
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account