Login Page - Create Account

Support Board


Date/Time: Mon, 29 Apr 2024 06:24:58 +0000



Unhandled Win32 Exception in SierraChart.exe [1956]

View Count: 1184

[2017-09-05 07:22:30]
CarlRostron - Posts: 80
Very rare for me to get anything like this. My configuration in SC hasn't changed...

I have attached a couple of screenshots.

When Visual Studio popped up it referred to the "Microsoft Symbol Servers" and to "-Change existing PDB and binary search paths and retry:"

If you want me to try anything further just advise, I'm happy to help.

I was forced to exit SC by Windows. On reopening SC the problem went away. But thought I would raise this issue to you just in case you get other similar reports and you know where a problem may have been lurking. Only that I did have a symbols download issue in my most recent post which I resolved by doing a Global Symbol refresh. This sounded like a similar issue?

My last Windows (10 Pro) update was on Wed 9th Aug and have used SC everyday since then so don't think a Windows issue but I'm probably wrong :-)
image1.png / V - Attached On 2017-09-05 07:18:35 UTC - Size: 103.33 KB - 340 views
image2.png / V - Attached On 2017-09-05 07:18:41 UTC - Size: 74.33 KB - 282 views
image3.png / V - Attached On 2017-09-05 07:18:44 UTC - Size: 83.43 KB - 310 views
image4.png / V - Attached On 2017-09-05 07:18:47 UTC - Size: 83.43 KB - 332 views
image5.png / V - Attached On 2017-09-05 07:18:50 UTC - Size: 96.77 KB - 299 views
image6.png / V - Attached On 2017-09-05 07:18:54 UTC - Size: 80.83 KB - 303 views
[2017-09-05 19:14:36]
Sierra Chart Engineering - Posts: 104368
We really need to be able to reproduce this. So if you encounter it again we would have to get the Chartbook you are using and the steps to reproduce.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account