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I'm trying to see more than 500 days in EURUSD and other Forex Data using SC-All Services

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[2017-08-29 09:30:25] #1 [Go To First Post]
User252419 - Posts: 235
Trying to see more than 500 days in EURUSD and other Forex Data, I'm only able to see a few days. This is what the Message Log says: Software version: 1510 \| 2017-08-29 04:24:28 Uses New Spreadsheets \| 2017-08-29 04:24:28 Usage end date: 2017-09-30 \| 2017-08-29 04:24:28 Enabled for: Advanced Features. \| 2017-08-29 04:24:28 Enabled for: Advanced Features 2. \| 2017-08-29 04:24:28 Enabled for: Sierra Chart Historical Data Service. \| 2017-08-29 04:24:28 Enabled for: Sierra Chart Real-Time Exchange Data Feed. \| 2017-08-29 04:24:28 Enabled for: INDEXES_DATA_BARCHART \| 2017-08-29 04:24:28 Enabled for: CME with Market Depth for nonprofessional Trading accounts \| 2017-08-29 04:24:28 Received 1 data feed usernames. \| 2017-08-29 04:24:28 Allow Support for Sierra Chart Data Feeds is enabled. \| 2017-08-29 04:24:28 Current selected Data/Trading service: SC Data - All Services \| 2017-08-29 04:24:28 Chart Update Interval: 500 \| 2017-08-29 04:24:28 Time Zone: -05:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) \| 2017-08-29 04:24:28 2017-08-29 04:24:28 Local computer time \| 2017-08-29 04:24:28 2017-08-29 09:24:28 Local computer time in UTC \| 2017-08-29 04:24:28 2017-08-29 04:24:28 Local computer time in SC Time Zone \| 2017-08-29 04:24:28 2017-08-29 09:22:59 Server time in UTC \| 2017-08-29 04:24:28 Local computer UTC time and Server UTC time difference: 74 seconds. \| 2017-08-29 04:24:28 Notice: Your computer's clock is off by 74 seconds. For help with this, press the 'Send for Analysis' button. \| 2017-08-29 04:24:28 Program path: C:\SierraChart2\ \| 2017-08-29 04:24:28 Data Files path: C:\SierraChart2\Data\ \| 2017-08-29 04:24:28 OS Version Number: 6.2 \| 2017-08-29 04:24:28 Locale Setting: C \| 2017-08-29 04:24:28( (Message Log content removed) Listening socket (1112), port 0 \| Failed to bind socket to 0.0.0.0:11099. Windows error code 10048: Only one usage of each socket address (protocol/network address/port) is normally permitted. \| 2017-08-29 04:24:45 * Listening socket (1112), port 0 \| Closed. \| 2017-08-29 04:24:45 DTC Protocol Server failed to start listening on port 11099. \| 2017-08-29 04:24:45 * Date Time Of Last Edit: 2017-08-31 16:46:04

[2017-08-29 12:18:00] #2 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We do not see that a chart has even been opened. You are running an older version. Follow the instructions here to update Sierra Chart: Software Download: Fast Update Open a chart and then follow these instructions: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Instructions to Download/View More Historical Intraday Data Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2017-08-30 15:16:22] #3 [Go To First Post]
User252419 - Posts: 235
I did it and this is what it says: Reading Internal Order ID file. \| 2017-08-30 08:13:08 Reading Trade Orders file. \| 2017-08-30 08:13:08 Reading Trade Positions file. \| 2017-08-30 08:13:08 Error binding to UDP port 22903. Windows error code 10048: Only one usage of each socket address (protocol/network address/port) is normally permitted. \| 2017-08-30 08:13:08 Software version: 1605 \| 2017-08-30 08:13:08 Usage end date: 2017-09-30 \| 2017-08-30 08:13:08 Enabled for: Advanced Features. \| 2017-08-30 08:13:08 Enabled for: Advanced Features 2. \| 2017-08-30 08:13:08 Enabled for: Sierra Chart Historical Data Service. \| 2017-08-30 08:13:08 Enabled for: Sierra Chart Real-Time Exchange Data Feed. \| 2017-08-30 08:13:08 Enabled for: INDEXES_DATA_BARCHART \| 2017-08-30 08:13:08 Enabled for: CME with Market Depth for nonprofessional Trading accounts \| 2017-08-30 08:13:08 Received 1 data feed usernames. \| 2017-08-30 08:13:08 Allow Support for Sierra Chart Data Feeds is enabled. \| 2017-08-30 08:13:08 Current selected Data/Trading service: SC Data - All Services \| 2017-08-30 08:13:08 Chart Update Interval: 500 \| 2017-08-30 08:13:08 Time Zone: -05:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) \| 2017-08-30 08:13:08 2017-08-30 08:13:12 Local computer time \| 2017-08-30 08:13:08 2017-08-30 13:13:12 Local computer time in UTC \| 2017-08-30 08:13:08 2017-08-30 08:13:12 Local computer time in SC Time Zone \| 2017-08-30 08:13:08 2017-08-30 13:13:11 Server time in UTC \| 2017-08-30 08:13:08 Local computer UTC time and Server UTC time difference: 1 seconds. \| 2017-08-30 08:13:08 Program path: C:\SierraChart2\ \| 2017-08-30 08:13:08 Data Files path: C:\SierraChart2\Data\ \| 2017-08-30 08:13:08 OS Version Number: 10.0 \| 2017-08-30 08:13:08 Locale Setting: C \| 2017-08-30 08:13:08 Listening socket (1580), port 0 \| Failed to bind socket to 0.0.0.0:11099. Windows error code 10048: Only one usage of each socket address (protocol/network address/port) is normally permitted. \| 2017-08-30 10:11:12 * Listening socket (1580), port 0 \| Closed. \| 2017-08-30 10:11:12 DTC Protocol Server failed to start listening on port 11099. \| 2017-08-30 10:11:12 * Listening socket (1076), port 0 \| Failed to bind socket to 0.0.0.0:11099. Windows error code 10048: Only one usage of each socket address (protocol/network address/port) is normally permitted. \| 2017-08-30 10:12:12 * Listening socket (1076), port 0 \| Closed. \| 2017-08-30 10:12:12 DTC Protocol Server failed to start listening on port 11099. \| 2017-08-30 10:12:12 * Listening socket (1876), port 0 \| Failed to bind socket to 0.0.0.0:11099. Windows error code 10048: Only one usage of each socket address (protocol/network address/port) is normally permitted. \| 2017-08-30 10:13:12 * Listening socket (1876), port 0 \| Closed. \| 2017-08-30 10:13:12 DTC Protocol Server failed to start listening on port 11099. \| 2017-08-30 10:13:12 * SC Data - All Services \| Performing periodic download of Intraday data for open Intraday charts not receiving real-time data \| 2017-08-30 10:13:27 Intraday data recording state for symbol ESU7 is set to download 'Pending'. \| 2017-08-30 10:13:27 HD Request # 32 \| Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for ESU7 \| 2017-08-30 10:13:27 HD Request # 33 \| Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for ESU7 \| 2017-08-30 10:13:27 Removed historical data download ID 23 \| 2017-08-30 10:13:27 Real-time Intraday chart data file updates started for ESU7 \| 2017-08-30 10:13:27 Intraday chart data file opened for ESU7 \| 2017-08-30 10:13:27 Listening socket (1792), port 0 \| Failed to bind socket to 0.0.0.0:11099. Windows error code 10048: Only one usage of each socket address (protocol/network address/port) is normally permitted. \| 2017-08-30 10:14:12 * Listening socket (1792), port 0 \| Closed. \| 2017-08-30 10:14:12 DTC Protocol Server failed to start listening on port 11099. \| 2017-08-30 10:14:12 * Listening socket (1828), port 0 \| Failed to bind socket to 0.0.0.0:11099. Windows error code 10048: Only one usage of each socket address (protocol/network address/port) is normally permitted. \| 2017-08-30 10:15:12 * Listening socket (1828), port 0 \| Closed. \| 2017-08-30 10:15:12 DTC Protocol Server failed to start listening on port 11099. \| 2017-08-30 10:15:12 * Listening socket (1828), port 0 \| Failed to bind socket to 0.0.0.0:11099. Windows error code 10048: Only one usage of each socket address (protocol/network address/port) is normally permitted. \| 2017-08-30 10:16:12 * Listening socket (1828), port 0 \| Closed. \| 2017-08-30 10:16:12 DTC Protocol Server failed to start listening on port 11099. \| 2017-08-30 10:16:12 * Date Time Of Last Edit: 2017-08-31 16:45:19

[2017-08-31 04:05:00] #4 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
There is too much information in this Message Log. Listening socket (1828), port 0 \| Failed to bind socket to 0.0.0.0:11099. Windows error code 10048: Only one usage of each socket address (protocol/network address/port) is normally permitted. \| 2017-08-30 10:16:12 * The first thing we want to do is to follow the instructions here to resolve this problem: Using DTC Server for Data and Trading in Another Sierra Chart Instance: Resolving DTC Protocol Server Port Number Conflicts After that is done clear the Message Log. Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log And then re-download the data again according to the instructions we linked to previously. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-08-31 04:06:32

[2017-08-31 09:16:20] #5 [Go To First Post]
User252419 - Posts: 235
I did it and Deleted and Downloaded data again but not working, this is what it says, thank you: Software version: 1605 \| 2017-08-31 04:08:54 Usage end date: 2017-09-30 \| 2017-08-31 04:08:54 Enabled for: Advanced Features. \| 2017-08-31 04:08:54 Enabled for: Advanced Features 2. \| 2017-08-31 04:08:54 Enabled for: Sierra Chart Historical Data Service. \| 2017-08-31 04:08:54 Enabled for: Sierra Chart Real-Time Exchange Data Feed. \| 2017-08-31 04:08:54 Enabled for: INDEXES_DATA_BARCHART \| 2017-08-31 04:08:54 Enabled for: CME with Market Depth for nonprofessional Trading accounts \| 2017-08-31 04:08:54 Received 1 data feed usernames. \| 2017-08-31 04:08:54 Allow Support for Sierra Chart Data Feeds is enabled. \| 2017-08-31 04:08:54 Current selected Data/Trading service: SC Data - All Services \| 2017-08-31 04:08:54 Chart Update Interval: 500 \| 2017-08-31 04:08:54 Time Zone: -05:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) \| 2017-08-31 04:08:54 2017-08-31 04:08:53 Local computer time \| 2017-08-31 04:08:54 2017-08-31 09:08:53 Local computer time in UTC \| 2017-08-31 04:08:54 2017-08-31 04:08:53 Local computer time in SC Time Zone \| 2017-08-31 04:08:54 2017-08-31 08:57:36 Server time in UTC \| 2017-08-31 04:08:54 Local computer UTC time and Server UTC time difference: 0 seconds. \| 2017-08-31 04:08:54 Program path: C:\SierraChart2\ \| 2017-08-31 04:08:54 Data Files path: C:\SierraChart2\Data\ \| 2017-08-31 04:08:54 OS Version Number: 10.0 \| 2017-08-31 04:08:54 Locale Setting: C \| 2017-08-31 04:08:54 Intraday data recording state for symbol EURUSD is set to download 'Pending'. \| 2017-08-31 04:10:55 HD Request # 18 \| Downloading Intraday chart data for EURUSD to the file EURUSD.scid. Service: fxcm \| 2017-08-31 04:10:55 HD Request # 18 \| Download start date-time: 2017-04-27 23:14:59.000 \| 2017-08-31 04:10:55 HD Request # 18 \| Disabling Intraday chart updating for symbol during historical data download. \| 2017-08-31 04:10:55 HD Request # 18 \| Using server: ds4.sierracharts.com port 10149 \| 2017-08-31 04:10:55 Socket (23) \| Creating socket. \| 2017-08-31 04:10:55 Socket (23) \| Connecting to IP: 192.81.56.146. \| 2017-08-31 04:10:55 HD Request # 18 \| Setting DTC encoding to Binary VLS \| 2017-08-31 04:10:55 HD Request # 18 \| Sending historical data logon request message. \| 2017-08-31 04:10:55 HD Request # 18 \| Requesting Intraday data. Start date-time: 2017-04-27 23:14:59. Record interval: 0. Symbol: EURUSD \| 2017-08-31 04:10:56 HD Request # 18 \| Decompressing data. \| 2017-08-31 04:10:56 HD Request # 18 \| Receiving Intraday data for EURUSD starting at 2017-04-27 23:15:20 \| 2017-08-31 04:10:56 HD Request # 18 \| Truncating file to starting date-time of 2017-04-27 23:15:20 \| 2017-08-31 04:10:56 HD Request # 18 \| Timestamp of first Intraday data file record written: 2017-04-27 23:15:20 \| 2017-08-31 04:10:56 Socket (23) \| Initiating close of socket by core. \| 2017-08-31 04:12:23 Socket (23) \| Shutdown started. Waiting for graceful close. \| 2017-08-31 04:12:23 Socket (23) \| Socket gracefully closed by remote side. \| 2017-08-31 04:12:23 Historical data download thread signaled to stop. \| 2017-08-31 04:12:23 Socket (23) \| Closed. \| 2017-08-31 04:12:23 HD Request # 18 \| Received 24201638 records from 2017-04-27 23:15:20 to 2017-08-31 04:12:23 (125.2 days) and wrote 24201638 records for EURUSD \| 2017-08-31 04:12:23 Added 13 Time and Sales records to Intraday data file for EURUSD after download. \| 2017-08-31 04:12:23 HD Request # 18 \| Intraday download COMPLETE for EURUSD. Completion time: 1m 27s. Unique request ID: 16 \| 2017-08-31 04:12:23 Removed historical data download ID 16 \| 2017-08-31 04:12:23 Real-time Intraday chart data file updates started for EURUSD \| 2017-08-31 04:12:23 Intraday chart data file opened for EURUSD \| 2017-08-31 04:12:23 HD Request # 18 \| Enabling Intraday chart updating for symbol. \| 2017-08-31 04:12:23 HD Request # 18 \| Reloading Intraday charts for EURUSD \| 2017-08-31 04:12:23 Reloading all charts with filename: EURUSD.scid \| 2017-08-31 04:12:23 EURUSD [CBV] [M] 5 Min #8 \| Reloading chart. \| 2017-08-31 04:12:23 EURUSD [CBV] [M] 5 Min #8 \| No contract months found for symbol. Unable to build continuous futures contract chart. \| 2017-08-31 04:12:23 EURUSD [CBV] [M] 5 Min #8 \| There are no continuous futures contract symbols. Loading data normally. \| 2017-08-31 04:12:23 EURUSD [CBV] [M] 240 Min #8 \| Reloading chart. \| 2017-08-31 04:12:23 EURUSD [CBV] [M] 240 Min #8 \| No contract months found for symbol. Unable to build continuous futures contract chart. \| 2017-08-31 04:12:23 EURUSD [CBV] [M] 240 Min #8 \| There are no continuous futures contract symbols. Loading data normally. \| 2017-08-31 04:12:23 EURUSD [CBV] [M] 60 Min #8 \| Reloading chart. \| 2017-08-31 04:12:23 EURUSD [CBV] [M] 60 Min #8 \| No contract months found for symbol. Unable to build continuous futures contract chart. \| 2017-08-31 04:12:23 EURUSD [CBV] [M] 60 Min #8 \| There are no continuous futures contract symbols. Loading data normally. \| 2017-08-31 04:12:23 Opened cached Intraday file: C:\SierraChart2\Data\EURUSD.scid \| 2017-08-31 04:12:24 + Finished LoadSingleIntradayFile \| 2017-08-31 04:12:25 + Loading market depth data. \| 2017-08-31 04:12:25 Loaded depth data records for EURUSD 2017-08-29 from 2017-08-29 03:53:46 to 2017-08-29 11:26:17. \| 2017-08-31 04:12:25 Loaded depth data records for EURUSD 2017-08-30 from 2017-08-30 07:51:44 to 2017-08-30 14:48:21. \| 2017-08-31 04:12:25 Loaded depth data records for EURUSD 2017-08-31 from 2017-08-31 03:46:03 to 2017-08-31 04:11:42. \| 2017-08-31 04:12:25 + OnThreadComplete. \| 2017-08-31 04:12:25 + Finished LoadSingleIntradayFile \| 2017-08-31 04:12:36 + Loading market depth data. \| 2017-08-31 04:12:36 Loaded depth data records for EURUSD 2017-08-29 from 2017-08-29 03:53:46 to 2017-08-29 11:26:17. \| 2017-08-31 04:12:36 Loaded depth data records for EURUSD 2017-08-30 from 2017-08-30 07:51:44 to 2017-08-30 14:48:21. \| 2017-08-31 04:12:36 Loaded depth data records for EURUSD 2017-08-31 from 2017-08-31 03:46:03 to 2017-08-31 04:11:42. \| 2017-08-31 04:12:36 + OnThreadComplete. \| 2017-08-31 04:12:36 + Finished LoadSingleIntradayFile \| 2017-08-31 04:12:36 + Loading market depth data. \| 2017-08-31 04:12:36 Loaded depth data records for EURUSD 2017-08-29 from 2017-08-29 03:53:46 to 2017-08-29 11:26:17. \| 2017-08-31 04:12:36 Loaded depth data records for EURUSD 2017-08-30 from 2017-08-30 07:51:44 to 2017-08-30 14:48:21. \| 2017-08-31 04:12:36 Loaded depth data records for EURUSD 2017-08-31 from 2017-08-31 03:46:03 to 2017-08-31 04:11:42. \| 2017-08-31 04:12:36 + OnThreadComplete. \| 2017-08-31 04:12:36

[2017-08-31 16:46:49] #6 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
The problem is you did not follow through the instructions here: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Downloading/Viewing More Historical Intraday Data You need to follow the step to increase the Maximum Historical Intraday Days to Download. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-08-31 16:47:23

[2017-09-04 12:33:16] #7 [Go To First Post]
User252419 - Posts: 235
I still can't see the data. This is what it says: Software version: 1606 \| 2017-09-04 07:32:34 Usage end date: 2017-09-30 \| 2017-09-04 07:32:34 Enabled for: Advanced Features. \| 2017-09-04 07:32:34 Enabled for: Advanced Features 2. \| 2017-09-04 07:32:34 Enabled for: Sierra Chart Historical Data Service. \| 2017-09-04 07:32:34 Enabled for: Sierra Chart Real-Time Exchange Data Feed. \| 2017-09-04 07:32:34 Enabled for: INDEXES_DATA_BARCHART \| 2017-09-04 07:32:34 Enabled for: CME with Market Depth for nonprofessional Trading accounts \| 2017-09-04 07:32:34 Received 1 data feed usernames. \| 2017-09-04 07:32:34 Allow Support for Sierra Chart Data Feeds is enabled. \| 2017-09-04 07:32:34 Current selected Data/Trading service: GAIN Capital/OEC \| 2017-09-04 07:32:34 Chart Update Interval: 10 \| 2017-09-04 07:32:34 Time Zone: -05:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) \| 2017-09-04 07:32:34 2017-09-04 07:32:33 Local computer time \| 2017-09-04 07:32:34 2017-09-04 12:32:33 Local computer time in UTC \| 2017-09-04 07:32:34 2017-09-04 07:32:33 Local computer time in SC Time Zone \| 2017-09-04 07:32:34 2017-09-04 12:24:49 Server time in UTC \| 2017-09-04 07:32:34 Local computer UTC time and Server UTC time difference: 8 seconds. \| 2017-09-04 07:32:34 Program path: C:\SierraChart\ \| 2017-09-04 07:32:34 Data Files path: C:\SierraChart\Data\ \| 2017-09-04 07:32:34 OS Version Number: 10.0 \| 2017-09-04 07:32:34 Locale Setting: C \| 2017-09-04 07:32:34 Warning: Caught an exception during the processing of a timer event. \| 2017-09-04 07:32:34 * Warning: Caught an exception during the processing of a timer event. \| 2017-09-04 07:32:35 * SC Data - All Services \| Using username 0 \| 2017-09-04 07:32:35 SC Data - All Services \| Connecting to the server ds1.sierracharts.com. Port 10048 \| 2017-09-04 07:32:35 DTC Client (214) \| Creating socket. \| 2017-09-04 07:32:35 DTC Client (214) \| Connecting to IP: 8.18.161.135. \| 2017-09-04 07:32:35 SC Data - All Services \| Connected to server. \| 2017-09-04 07:32:36 SC Data - All Services \| Starting socket receive thread. \| 2017-09-04 07:32:36 SC Data - All Services \| Error creating socket receive thread. \| 2017-09-04 07:32:36 DTC Client (214) \| Initiating close of socket by core. \| 2017-09-04 07:32:36 DTC Client (214) \| Shutdown started. Waiting for graceful close. \| 2017-09-04 07:32:36 SC Data - All Services \| Disconnected from the server. \| 2017-09-04 07:32:36 DTC Client (214) \| Socket gracefully closed by remote side. \| 2017-09-04 07:32:36 SC Data - All Services \| Data feed disconnected. Will reconnect in 2 seconds. \| 2017-09-04 07:32:36 DTC Client (214) \| Closed. \| 2017-09-04 07:32:36 SC Data - All Services \| Sending Encoding Request to server \| 2017-09-04 07:32:36 DTC Client (0) \| Ignored Send call based on current state. \| 2017-09-04 07:32:36 HD Request # 36 \| Downloading Intraday chart data for NQU7 to the file NQU7.scid. Service: cme \| 2017-09-04 07:32:36 HD Request # 36 \| Download start date-time: 2017-09-04 07:23:46.000 \| 2017-09-04 07:32:36 HD Request # 36 \| Using server: ds7.sierracharts.com port 10149 \| 2017-09-04 07:32:36 Socket (215) \| Creating socket. \| 2017-09-04 07:32:36 Socket (215) \| Connecting to IP: 8.18.161.133. \| 2017-09-04 07:32:36 Warning: Caught an exception during the processing of a timer event. \| 2017-09-04 07:32:36 * HD Request # 36 \| Setting DTC encoding to Binary VLS \| 2017-09-04 07:32:36 HD Request # 36 \| Sending historical data logon request message. \| 2017-09-04 07:32:36 HD Request # 36 \| Requesting Intraday data. Start date-time: 2017-09-04 07:23:46. Record interval: 0. Symbol: NQU17 \| 2017-09-04 07:32:36 HD Request # 36 \| Decompressing data. \| 2017-09-04 07:32:36 HD Request # 36 \| Receiving Intraday data for NQU7 starting at 2017-09-04 07:23:46 \| 2017-09-04 07:32:36 HD Request # 36 \| Timestamp of first Intraday data file record written: 2017-09-04 07:24:38 \| 2017-09-04 07:32:36 Socket (215) \| Initiating close of socket by core. \| 2017-09-04 07:32:36 Socket (215) \| Shutdown started. Waiting for graceful close. \| 2017-09-04 07:32:36 Socket (215) \| Socket gracefully closed by remote side. \| 2017-09-04 07:32:36 Socket (215) \| Closed. \| 2017-09-04 07:32:36 Historical data download thread signaled to stop. \| 2017-09-04 07:32:36 HD Request # 36 \| Received 207 records from 2017-09-04 07:23:46 to 2017-09-04 07:32:28 (8.7 minutes) and wrote 206 records for NQU7 \| 2017-09-04 07:32:36 HD Request # 36 \| Intraday download COMPLETE for NQU7. Completion time: 1s. Unique request ID: 33 \| 2017-09-04 07:32:36 Removed historical data download ID 33 \| 2017-09-04 07:32:36 Real-time Intraday chart data file updates started for NQU7 \| 2017-09-04 07:32:36 Intraday chart data file opened for NQU7 \| 2017-09-04 07:32:36 Delaying start of download for 6EU7 \| 2017-09-04 07:32:36 Warning: Caught an exception during the processing of a timer event. \| 2017-09-04 07:32:37 * SC Data - All Services \| Using username 0 \| 2017-09-04 07:32:37 SC Data - All Services \| Connecting to the server ds7.sierracharts.com. Port 443 \| 2017-09-04 07:32:37 DTC Client (216) \| Creating socket. \| 2017-09-04 07:32:37 DTC Client (216) \| Connecting to IP: 8.18.161.133. \| 2017-09-04 07:32:37 SC Data - All Services \| Connected to server. \| 2017-09-04 07:32:38 SC Data - All Services \| Starting socket receive thread. \| 2017-09-04 07:32:38 SC Data - All Services \| Error creating socket receive thread. \| 2017-09-04 07:32:38 DTC Client (216) \| Initiating close of socket by core. \| 2017-09-04 07:32:38 DTC Client (216) \| Shutdown started. Waiting for graceful close. \| 2017-09-04 07:32:38 SC Data - All Services \| Disconnected from the server. \| 2017-09-04 07:32:38 DTC Client (216) \| Socket gracefully closed by remote side. \| 2017-09-04 07:32:38 SC Data - All Services \| Data feed disconnected. Will reconnect in 2 seconds. \| 2017-09-04 07:32:38 DTC Client (216) \| Closed. \| 2017-09-04 07:32:38 SC Data - All Services \| Sending Encoding Request to server \| 2017-09-04 07:32:38 DTC Client (0) \| Ignored Send call based on current state. \| 2017-09-04 07:32:38 Warning: Caught an exception during the processing of a timer event. \| 2017-09-04 07:32:38 * Warning: Caught an exception during the processing of a timer event. \| 2017-09-04 07:32:39 * SC Data - All Services \| Using username 0 \| 2017-09-04 07:32:40 SC Data - All Services \| Connecting to the server ds1.sierracharts.com. Port 443 \| 2017-09-04 07:32:40 DTC Client (217) \| Creating socket. \| 2017-09-04 07:32:40 DTC Client (217) \| Connecting to IP: 8.18.161.135. \| 2017-09-04 07:32:40 SC Data - All Services \| Connected to server. \| 2017-09-04 07:32:40 SC Data - All Services \| Starting socket receive thread. \| 2017-09-04 07:32:40 SC Data - All Services \| Error creating socket receive thread. \| 2017-09-04 07:32:40 DTC Client (217) \| Initiating close of socket by core. \| 2017-09-04 07:32:40 DTC Client (217) \| Shutdown started. Waiting for graceful close. \| 2017-09-04 07:32:40 SC Data - All Services \| Disconnected from the server. \| 2017-09-04 07:32:40 DTC Client (217) \| Socket gracefully closed by remote side. \| 2017-09-04 07:32:40 SC Data - All Services \| Data feed disconnected. Will reconnect in 2 seconds. \| 2017-09-04 07:32:40 DTC Client (217) \| Closed. \| 2017-09-04 07:32:40 SC Data - All Services \| Sending Encoding Request to server \| 2017-09-04 07:32:40 DTC Client (0) \| Ignored Send call based on current state. \| 2017-09-04 07:32:40 Warning: Caught an exception during the processing of a timer event. \| 2017-09-04 07:32:40 * Warning: Caught an exception during the processing of a timer event. \| 2017-09-04 07:32:41 * DXU17 [CBV] Daily #8 \| Reloading chart. \| 2017-09-04 07:32:41 DXU17 [CBV] Daily #8 \| Symbol Settings not found for symbol. Unable to build continuous futures contract chart. \| 2017-09-04 07:32:41 DXU17 [CBV] Daily #8 \| There are no continuous futures contract symbols. Loading data normally. \| 2017-09-04 07:32:41 SC Data - All Services \| Using username 0 \| 2017-09-04 07:32:42 SC Data - All Services \| Connecting to the server ds7.sierracharts.com. Port 10048 \| 2017-09-04 07:32:42 DTC Client (218) \| Creating socket. \| 2017-09-04 07:32:42 DTC Client (218) \| Connecting to IP: 8.18.161.133. \| 2017-09-04 07:32:42 SC Data - All Services \| Connected to server. \| 2017-09-04 07:32:42 SC Data - All Services \| Starting socket receive thread. \| 2017-09-04 07:32:42 SC Data - All Services \| Error creating socket receive thread. \| 2017-09-04 07:32:42 DTC Client (218) \| Initiating close of socket by core. \| 2017-09-04 07:32:42 DTC Client (218) \| Shutdown started. Waiting for graceful close. \| 2017-09-04 07:32:42 SC Data - All Services \| Disconnected from the server. \| 2017-09-04 07:32:42 DTC Client (218) \| Socket gracefully closed by remote side. \| 2017-09-04 07:32:42 SC Data - All Services \| Data feed disconnected. Will reconnect in 2 seconds. \| 2017-09-04 07:32:42 DTC Client (218) \| Closed. \| 2017-09-04 07:32:42 SC Data - All Services \| Sending Encoding Request to server \| 2017-09-04 07:32:42 DTC Client (0) \| Ignored Send call based on current state. \| 2017-09-04 07:32:42 Warning: Caught an exception during the processing of a timer event. \| 2017-09-04 07:32:42 * Warning: Caught an exception during the processing of a timer event. \| 2017-09-04 07:32:43 * SC Data - All Services \| Using username 0 \| 2017-09-04 07:32:44 SC Data - All Services \| Connecting to the server ds1.sierracharts.com. Port 10048 \| 2017-09-04 07:32:44 DTC Client (219) \| Creating socket. \| 2017-09-04 07:32:44 DTC Client (219) \| Connecting to IP: 8.18.161.135. \| 2017-09-04 07:32:44 Warning: Caught an exception during the processing of a timer event. \| 2017-09-04 07:32:44 * SC Data - All Services \| Connected to server. \| 2017-09-04 07:32:44 SC Data - All Services \| Starting socket receive thread. \| 2017-09-04 07:32:44 SC Data - All Services \| Error creating socket receive thread. \| 2017-09-04 07:32:44 DTC Client (219) \| Initiating close of socket by core. \| 2017-09-04 07:32:44 DTC Client (219) \| Shutdown started. Waiting for graceful close. \| 2017-09-04 07:32:44 SC Data - All Services \| Disconnected from the server. \| 2017-09-04 07:32:44 DTC Client (219) \| Socket gracefully closed by remote side. \| 2017-09-04 07:32:44 SC Data - All Services \| Data feed disconnected. Will reconnect in 2 seconds. \| 2017-09-04 07:32:44 DTC Client (219) \| Closed. \| 2017-09-04 07:32:44 SC Data - All Services \| Sending Encoding Request to server \| 2017-09-04 07:32:44 DTC Client (0) \| Ignored Send call based on current state. \| 2017-09-04 07:32:44 Warning: Caught an exception during the processing of a timer event. \| 2017-09-04 07:32:45 * SC Data - All Services \| Using username 0 \| 2017-09-04 07:32:46 SC Data - All Services \| Connecting to the server ds7.sierracharts.com. Port 10048 \| 2017-09-04 07:32:46 DTC Client (220) \| Creating socket. \| 2017-09-04 07:32:46 DTC Client (220) \| Connecting to IP: 8.18.161.133. \| 2017-09-04 07:32:46 Warning: Caught an exception during the processing of a timer event. \| 2017-09-04 07:32:46 * SC Data - All Services \| Connected to server. \| 2017-09-04 07:32:46 SC Data - All Services \| Starting socket receive thread. \| 2017-09-04 07:32:46 SC Data - All Services \| Error creating socket receive thread. \| 2017-09-04 07:32:46 DTC Client (220) \| Initiating close of socket by core. \| 2017-09-04 07:32:46 DTC Client (220) \| Shutdown started. Waiting for graceful close. \| 2017-09-04 07:32:46 SC Data - All Services \| Disconnected from the server. \| 2017-09-04 07:32:46 DTC Client (220) \| Socket gracefully closed by remote side. \| 2017-09-04 07:32:46 SC Data - All Services \| Data feed disconnected. Will reconnect in 2 seconds. \| 2017-09-04 07:32:46 DTC Client (220) \| Closed. \| 2017-09-04 07:32:46 SC Data - All Services \| Sending Encoding Request to server \| 2017-09-04 07:32:46 DTC Client (0) \| Ignored Send call based on current state. \| 2017-09-04 07:32:46 HD Request # 37 \| Downloading Intraday chart data for 6EU7 to the file 6EU7.scid. Service: cme \| 2017-09-04 07:32:46 HD Request # 37 \| Download start date-time: 2017-09-04 07:24:11.000 \| 2017-09-04 07:32:46 HD Request # 37 \| Using server: ds1.sierracharts.com port 10150 \| 2017-09-04 07:32:46 Socket (221) \| Creating socket. \| 2017-09-04 07:32:46 Socket (221) \| Connecting to IP: 8.18.161.135. \| 2017-09-04 07:32:46 HD Request # 37 \| Setting DTC encoding to Binary VLS \| 2017-09-04 07:32:47 HD Request # 37 \| Sending historical data logon request message. \| 2017-09-04 07:32:47 HD Request # 37 \| Requesting Intraday data. Start date-time: 2017-09-04 07:24:11. Record interval: 0. Symbol: 6EU17 \| 2017-09-04 07:32:47 HD Request # 37 \| Decompressing data. \| 2017-09-04 07:32:47 HD Request # 37 \| Receiving Intraday data for 6EU7 starting at 2017-09-04 07:24:11 \| 2017-09-04 07:32:47 HD Request # 37 \| Timestamp of first Intraday data file record written: 2017-09-04 07:24:43 \| 2017-09-04 07:32:47 Socket (221) \| Initiating close of socket by core. \| 2017-09-04 07:32:47 Socket (221) \| Shutdown started. Waiting for graceful close. \| 2017-09-04 07:32:47 Socket (221) \| Socket gracefully closed by remote side. \| 2017-09-04 07:32:47 Historical data download thread signaled to stop. \| 2017-09-04 07:32:47 Socket (221) \| Closed. \| 2017-09-04 07:32:47 HD Request # 37 \| Received 634 records from 2017-09-04 07:24:11 to 2017-09-04 07:32:36 (8.4 minutes) and wrote 633 records for 6EU7 \| 2017-09-04 07:32:47 HD Request # 37 \| Intraday download COMPLETE for 6EU7. Completion time: 1s. Unique request ID: 34 \| 2017-09-04 07:32:47 Removed historical data download ID 34 \| 2017-09-04 07:32:47 Real-time Intraday chart data file updates started for 6EU7 \| 2017-09-04 07:32:47 Intraday chart data file opened for 6EU7 \| 2017-09-04 07:32:47 Delaying start of download for 6CU7 \| 2017-09-04 07:32:47 Chart #6 has tagged chart #12 for full recalculation. Chartbook: Trigger_FOREX_EUR_Futures.cht \| 2017-09-04 07:32:47 Chart #6 has tagged chart #13 for full recalculation. Chartbook: Trigger_FOREX_EUR_Futures.cht \| 2017-09-04 07:32:47 Chart #6 has tagged chart #14 for full recalculation. Chartbook: Trigger_FOREX_EUR_Futures.cht \| 2017-09-04 07:32:47 Chart #8 has tagged chart #1 for full recalculation. Chartbook: Trigger_FOREX_EUR_Futures.cht \| 2017-09-04 07:32:47 Chart #8 has tagged chart #12 for full recalculation. Chartbook: Trigger_FOREX_EUR_Futures.cht \| 2017-09-04 07:32:47 Chart #8 has tagged chart #13 for full recalculation. Chartbook: Trigger_FOREX_EUR_Futures.cht \| 2017-09-04 07:32:47 Chart #8 has tagged chart #14 for full recalculation. Chartbook: Trigger_FOREX_EUR_Futures.cht \| 2017-09-04 07:32:47 6EU7 [CBV] [M] Renko 2t #12 \| Performing a full recalculation because it has been tagged. Chartbook: Trigger_FOREX_EUR_Futures.cht \| 2017-09-04 07:32:47 Chart #12 has tagged chart #14 for full recalculation. Chartbook: Trigger_FOREX_EUR_Futures.cht \| 2017-09-04 07:32:47 Chart #12 has tagged chart #14 for full recalculation. Chartbook: Trigger_FOREX_EUR_Futures.cht \| 2017-09-04 07:32:47 6EU7 [CBV] [M] Renko 2t #13 \| Performing a full recalculation because it has been tagged. Chartbook: Trigger_FOREX_EUR_Futures.cht \| 2017-09-04 07:32:47 Chart #13 has tagged chart #14 for full recalculation. Chartbook: Trigger_FOREX_EUR_Futures.cht \| 2017-09-04 07:32:47 Chart #13 has tagged chart #14 for full recalculation. Chartbook: Trigger_FOREX_EUR_Futures.cht \| 2017-09-04 07:32:47 6EU7 [CBV] [M] Renko 2t #14 \| Performing a full recalculation because it has been tagged. Chartbook: Trigger_FOREX_EUR_Futures.cht \| 2017-09-04 07:32:47 6EU7 [CBV] [M] #1 \| Performing a full recalculation because it has been tagged. Chartbook: Trigger_FOREX_EUR_Futures.cht \| 2017-09-04 07:32:48 Warning: Caught an exception during the processing of a timer event. \| 2017-09-04 07:32:48 * SC Data - All Services \| Using username 0 \| 2017-09-04 07:32:48 SC Data - All Services \| Connecting to the server ds1.sierracharts.com. Port 443 \| 2017-09-04 07:32:48 DTC Client (222) \| Creating socket. \| 2017-09-04 07:32:48 DTC Client (222) \| Connecting to IP: 8.18.161.135. \| 2017-09-04 07:32:48 SC Data - All Services \| Connected to server. \| 2017-09-04 07:32:48 SC Data - All Services \| Starting socket receive thread. \| 2017-09-04 07:32:48 SC Data - All Services \| Error creating socket receive thread. \| 2017-09-04 07:32:48 DTC Client (222) \| Initiating close of socket by core. \| 2017-09-04 07:32:48 DTC Client (222) \| Shutdown started. Waiting for graceful close. \| 2017-09-04 07:32:48 SC Data - All Services \| Disconnected from the server. \| 2017-09-04 07:32:48 DTC Client (222) \| Socket gracefully closed by remote side. \| 2017-09-04 07:32:48 SC Data - All Services \| Data feed disconnected. Will reconnect in 2 seconds. \| 2017-09-04 07:32:48 DTC Client (222) \| Closed. \| 2017-09-04 07:32:48 SC Data - All Services \| Sending Encoding Request to server \| 2017-09-04 07:32:48 DTC Client (0) \| Ignored Send call based on current state. \| 2017-09-04 07:32:48 Warning: Caught an exception during the processing of a timer event. \| 2017-09-04 07:32:49 *

[2017-09-04 15:01:23] #8 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
This is a problem: Warning: Caught an exception during the processing of a timer event. \| 2017-09-04 07:32:34 * Attach this file to this message thread: Program path: C:\SierraChart\Sierra3.cfg Here are instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2017-09-04 15:39:21] #9 [Go To First Post]
User252419 - Posts: 235
uploaded


Attachment Deleted. Private File

[2017-09-05 00:52:35] #10 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We were unable to reproduce the exception issue. We will need to do a remote assistance session with you to look into this more closely. Let us know when you are available again. We apologize for the delay. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-09-05 00:52:51

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