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Date/Time: Sun, 28 Apr 2024 14:45:14 +0000



ES charts move very-very slow.

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[2017-08-24 19:57:58]
User565382 - Posts: 6
ES charts move but very-very slow. Where should I check my setting and what numbers should I put in? I have had your charts for a long time with Windows 7. A few weeks ago I download Windows 8.1. So, I can draw charts but they move very slow with a big interval. Looks like I put wrong settings in Data/Trade Service Service Setting or Global Setting? How can I fix it? I download your soft before and without problem. But with Windows 8.1 - problem. Thank you.
[2017-08-24 23:31:37]
Sierra Chart Engineering - Posts: 104368
You are not using the Sierra Chart Exchange Data Feed and you do not have Sierra Chart connected to a Trading service that provides real-time futures data.

So at most the chart would update every 20 minutes.
Would every 20 minutes be OK?

If you require real-time futures data, then refer to:
https://www.sierrachart.com/index.php?page=doc/doc_FuturesData.php
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-08-24 23:32:49

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