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Direct MessagesDate/Time: Tue, 23 Apr 2024 23:20:28 +0000
BitMex Stoploss trigger problem
View Count: 2741
| [2017-08-11 10:31:07] |
| N!co - Posts: 140 |
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Hi, I have found the reason why my StopLoss orders are not triggering at the correct price please see image, StopLoss order # 1 is entered through the BitMex terminal , the stoploss price and trigger price are equal as is should be StopLoss order # 2 is entered through Sierra Chart , the stoploss price I enter in Sierra Chart gets a differend "Trigger" price in the BitMex terminal and therefor will NOT trigger at the Last traded price the Bitmex terminal has serveral imputs to trigger the stoploss ( last , Mark and Index ) i believe Siera chart set the toploss triggering method to Index and I need it to be LAST on my Bitmex terminal all stoploss triggering methods are set to LAST so there must be something that makes Sierra Chart set it to something other then LAST please have a look at is issue as it is very important to have BitMex trigger my stoploss at the exact level i set it in Sierra Chart Thank you very much |
| [2017-08-11 12:57:30] |
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We are looking into this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-08-11 12:59:08] |
| N!co - Posts: 140 |
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i noticed that the screenshot was not uploaded
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 bitmex stoploss problem_LI (3).jpg / V - Attached On 2017-08-11 12:59:01 UTC - Size: 1.96 MB - 512 views |
| [2017-08-11 15:26:59] |
| vbmithr - Posts: 204 |
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Hi Nico, Indeed, the execInst was set to Mark Price. I changed it to Last Price and this will be released in prod ASAP. Sorry for the inconvenience. Date Time Of Last Edit: 2017-08-11 15:27:13
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| [2017-08-14 17:56:47] |
| N!co - Posts: 140 |
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vbmithr , how do i know when this change is implemented ? |
| [2017-08-14 18:06:50] |
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It is our understanding that it already has been released.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-05-09 13:17:26] |
| User452429 - Posts: 20 |
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Hello! Can anybody help me? I have a same problem. In my Bitmex account trigger price for Stop-loss order is Last price. But when I'm trading with Sierra, trigger price for Stop-loss is marked price. How I can change this? Thanks in advance! |
| [2018-05-09 18:31:19] |
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Use this installer to update Sierra Chart: https://www.sierrachart.com/downloads/SierraChartFileDownloader.exe After that, refer to: http://www.sierrachart.com/index.php?page=doc/BitMEX_Trading.php#SettingOrderExecutionInstructions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-05-09 18:33:07
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| [2018-05-09 19:54:29] |
| User452429 - Posts: 20 |
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Guys, thanks a lot for your help!!! Good luck!
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