Login Page - Create Account

Support Board


Date/Time: Fri, 19 Apr 2024 22:11:56 +0000



Natural Gas Futures (NG) data missing

View Count: 676

[2017-07-21 17:51:57]
User983039 - Posts: 11
The price data for NG futures is not loading from 29th Jun 17 onward. There was some data missing of previous contracts but using the support articles, I managed to fix that. But data from end of Jun 17 is not loading although I have tried the following multiple times:

Global Symbol Settings: Update Symbol Settings

https://www.sierrachart.com/index.php?page=doc/ContinuousFuturesContractCharts.html#ReDownloading

I have attached screenshot of the chart for your reference.
imageNG17.PNG / V - Attached On 2017-07-21 17:51:41 UTC - Size: 47.06 KB - 245 views
[2017-07-21 18:07:41]
Sierra Chart Engineering - Posts: 104368
What this means is that that particular natural gas contract is not trading beyond June 29 which is not unusual for a commodity. You need to roll over to the next contract month.


Refer to:
Changing to a New Futures Contract Month
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-07-21 18:08:04

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account