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Date/Time: Fri, 03 May 2024 19:26:20 +0000



Not able to download a .cpp files from the old Support Board

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[2017-07-05 10:47:08]
User93757 - Posts: 61
Hi,

I was trying to download a .cpp file from an old post. Does not seem to be working. Ty,

http://www.sierrachart.com/supportboard/showpost.php?p=232314&postcount=24

bgmvwp2.cpp
[2017-07-05 15:49:56]
Sierra Chart Engineering - Posts: 104368
We will check on this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2017-07-05 19:20:38]
Sierra Chart - Max - Posts: 5599
This has been fixed.
Sierra Chart Support
[2017-07-06 05:45:43]
User93757 - Posts: 61
Strange.. it's working on my phone, but not chrome or explorer browser....
[2017-07-06 19:15:01]
Sierra Chart - Max - Posts: 5599
We tested with Firefox, Chrome and IE and it works on all.

Restart your browser and try again.
Sierra Chart Support
[2017-07-06 19:15:04]
Sierra Chart - Max - Posts: 5599
We tested with Firefox, Chrome and IE and it works on all.

Restart your browser and try again.
Sierra Chart Support
[2017-07-07 04:40:00]
User93757 - Posts: 61
Don't know if it is a local issue or an issue with the web server. When i click on the link, i get the following address;

http://www.sierrachart.com/supportboard/attachment.php?attachmentid=10260&d=1359555235

If i change the http:// to https://, I am then able to download the file...

ie. https://www.sierrachart.com/supportboard/attachment.php?attachmentid=10260&d=1359555235

Anyhow, i've got the files and thank you for your support.
[2017-07-07 16:13:30]
Sierra Chart - Max - Posts: 5599
That must be a local issue. Both links work correctly on our end, on multiple different browsers and computers. A TLS connection should not and does not really matter in this case.

The only difference a TLS encrypted (https) connection has is that it stops your ISP and/or others from injecting additional data like ads and/or trackers to pages:
https://www.privateinternetaccess.com/blog/2016/12/comcast-still-uses-mitm-javascript-injection-serve-unwanted-ads-messages/


The only issue that we do see is with older versions of IE, where the file is downloaded but it is not given the correct name. This is not an issue with the latest version of said browser.
Sierra Chart Support
Date Time Of Last Edit: 2017-07-07 16:18:01

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