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Date/Time: Sun, 12 May 2024 00:40:22 +0000



What happens to orders when sierrachart is closed?

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[2017-06-28 21:07:34]
User735389 - Posts: 188
Right now I'm connecting to GAIN, building an auto trader. A couple questions regarding orders.

1. If I enter a market order with a Stop and close SierraChart, is that order still active? Meaning is that order persistent on a server somewhere, and the stop will still trigger even with SierraChart closed?

2. Is the stop order pushed to a GAIN server, where it will persist? Would I be able to see the order on their OEC platform?

3. If not, what safety nets are there in the event that Sierra Chart or the PC crashes?
[2017-06-29 00:43:17]
User972044 - Posts: 154
I don't have account with Gain so I don't know how Gain interfaces with Sierra Charts but from my experience in trading with my broker using Sierra Charts, what happens to your order depends on whether your order was sent to your broker or not BEFORE Sierra Charts is closed.

Assume you are trading live with Sierra Charts and Sierra Charts is connected with Gain, your broker, and your auto-trading program is set to send orders to your broker, any market orders that is generated by your program will be immediately sent to your broker to be executed. Note that Sierra Charts do NOT execute any orders because it's NOT a broker; it just handles and transmits your order. It's your broker that ultimately executes the order once it receives it from Sierra Charts. So to answer your question,

1) Yes, your market order with the stop will be active regardless whether Sierra Charts is running or crashed. In the case of Sierra Charts crashing, provided that Sierra Charts crashed AFTER the order was sent to your broker, that order will be on your broker's server and the stop will be triggered according to the market. If Sierra Charts crashed BEFORE or the order was sent and received by your broker, then it's hard to say, your order MAY not have been transmitted. The transmission of the order is instant; once it's sent it's up to your broker.

2) Yes once the order is sent to Gain and received by your broker, I would believe you would be able to see the order on the Gain platform. That's what happens with my broker. As soon as my broker receives my order that was sent by Sierra Charts, I see it immediately on the broker's platform and on the broker's server the order will persist. Sierra Chart's servers do NOT hold any orders as far as I know.

3) The safety net is your order would NOT get affected regardless whether Sierra Charts or your PC crashes as your order is held in neither of those places provided it was transmitted successfully by Sierra Charts to your broker and your broker has received it in its server. The only risk that your auto trader program will stop running if Sierra Charts and/or your PC has crashed. Your auto trader program will still run even if Sierra Charts is disconnected from your broker however just so you know. As long as Sierra Charts and your charts you loaded is running, any programs that you load on your charts will be running.

Hope these helps.
Date Time Of Last Edit: 2017-06-29 00:45:01
[2017-06-29 01:01:27]
User735389 - Posts: 188
Perfect, exactly what i needed to know. thanks!
[2017-06-29 03:24:41]
Sierra Chart Engineering - Posts: 104368
1. How this is handled is explained in detail here:
Attached Orders: General Management of Attached Orders

There are several sections under the one we have linked to. Be sure to read them all.


2. Yes.

3. Not relevant.

Also the response from the user above is not Sierra Chart support. Sierra Chart also does not crash. The problem they have is with their own custom study development.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-06-29 03:30:11
[2017-06-29 06:52:05]
User972044 - Posts: 154
Just trying to help another fellow user, that's all. The title of this thread is what happens to the order when Sierra Charts is CLOSED. Although Sierra Charts are quite stable but just like any stable program it CAN crash and it certainly can be closed either by user or when an user's PC itself crashes as the User735389 mentioned himself/herself. User735389 just wanted to cover all basis.
Date Time Of Last Edit: 2017-06-29 06:52:45
[2017-06-29 17:03:49]
User735389 - Posts: 188
Hey bud, don't take what they're saying personally, I'm pretty sure they don't mean anything by it. They can definitely use more tact in their responses but I notice they speak very transactionally with no consideration to how someone may interpret or feel from their response. Thats just their style. I appreciated your response just the same, don't stop helping others lol
[2017-06-29 17:11:24]
Sierra Chart Engineering - Posts: 104368
I notice they speak very transactionally with no consideration to how someone may interpret or feel from their response. Thats just their style.
Yes this is true and appreciated.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-06-29 17:11:42
[2017-06-29 19:57:12]
User972044 - Posts: 154
don't stop helping others lol

I will try with my limited knowledge and experience of Sierra Charts. Glad my answer was of any help to you. All the success to your trading! :)
[2020-08-29 19:43:53]
User353062 - Posts: 26
It is possible to run the system while SC is closed? I want SC active run the system and execute the orders while I close the SC. Is this possible?
[2020-08-30 10:29:54]
Sierra Chart Engineering - Posts: 104368
If you are referring to an automated trading system, the answer is no.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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