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Date/Time: Mon, 06 May 2024 11:45:37 +0000



I cant connect to Interactive Brokers

View Count: 2664

[2017-06-28 14:43:18]
Lawrence B - Posts: 11
Sierra was working but now is not. I followed instructions to connect to Interactive Brokers but still can't connect. I am baffled.
[2017-06-28 14:44:52]
Sierra Chart Engineering - Posts: 104368
Provide a copy of the Message Log by following these instructions:
Support Board Posting Information: How to Post Your Message Log (Required In Some Cases)
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2017-06-28 14:50:37]
Lawrence B - Posts: 11
Reading Internal Order ID file. | 2017-06-28 09:49:51
Reading Trade Orders file. | 2017-06-28 09:49:51
Reading Trade Positions file. | 2017-06-28 09:49:51
Software version: 1527 | 2017-06-28 09:49:51
Uses New Spreadsheets | 2017-06-28 09:49:51
Usage end date: 2018-03-27 | 2017-06-28 09:49:51
Enabled for: Advanced Features. | 2017-06-28 09:49:51
Enabled for: Sierra Chart Historical Data Service. | 2017-06-28 09:49:51
Allow Support for Sierra Chart Data Feeds is enabled. | 2017-06-28 09:49:51
Current selected Data/Trading service: Interactive Brokers | 2017-06-28 09:49:51
Chart Update Interval: 500 | 2017-06-28 09:49:51
Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2017-06-28 09:49:51
2017-06-28 09:49:56 Local computer time | 2017-06-28 09:49:51
2017-06-28 13:49:56 Local computer time in UTC | 2017-06-28 09:49:51
2017-06-28 09:49:56 Local computer time in SC Time Zone | 2017-06-28 09:49:51
2017-06-28 13:49:51 Server time in UTC | 2017-06-28 09:49:51
Local computer UTC time and Server UTC time difference: 2 seconds. | 2017-06-28 09:49:51
Program path: C:\SierraChart\ | 2017-06-28 09:49:51
Data Files path: C:\SierraChart\Data\ | 2017-06-28 09:49:51
OS Version Number: 6.1 | 2017-06-28 09:49:51
Locale Setting: C | 2017-06-28 09:49:51

Checking for new symbol settings for service code ib | 2017-06-28 09:49:51
HTTPS connection to www.sierrachart.com:443 (3) | Creating socket. Using TLS 1.2. | 2017-06-28 09:49:51
Symbol settings are up-to-date for ib | 2017-06-28 09:49:51

Interactive Brokers | Connecting to 127.0.0.1:7496 | 2017-06-28 09:50:01
Socket (4) | Creating socket. | 2017-06-28 09:50:01
Socket connected to TWS. Sending client version: 62. Waiting for acceptance. | 2017-06-28 09:50:01
HTTPS connection to www.sierrachart.com:443 (3) | Socket gracefully closed by remote side. | 2017-06-28 09:50:02
HTTPS connection to www.sierrachart.com:443 (3) | Initiating close of socket by core. | 2017-06-28 09:50:02
HTTPS connection to www.sierrachart.com:443 (3) | Received socket Close event | 2017-06-28 09:50:02
HTTPS connection to www.sierrachart.com:443 (3) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-06-28 09:50:02
HTTPS connection to www.sierrachart.com:443 (3) | Closed. | 2017-06-28 09:50:02
Service connection timed out. Will disconnect and retry. | 2017-06-28 09:51:01 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-06-28 09:51:01
To prevent further connection attempts, select 'File >> Disconnect'. | 2017-06-28 09:51:01
Socket (4) | Initiating close of socket by core. | 2017-06-28 09:51:01
Interactive Brokers | Failed to connect to the data and trade server. | 2017-06-28 09:51:01 *
Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2017-06-28 09:51:01 *
Interactive Brokers | Disconnected. | 2017-06-28 09:51:01
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-06-28 09:51:01
Socket (4) | Shutdown started. Waiting for graceful close. | 2017-06-28 09:51:01

Interactive Brokers | Connecting to 127.0.0.1:7496 | 2017-06-28 09:51:04
Socket (5) | Creating socket. | 2017-06-28 09:51:04
Socket connected to TWS. Sending client version: 62. Waiting for acceptance. | 2017-06-28 09:51:04
Socket (5) | Initiating close of socket by core. | 2017-06-28 09:51:38
Interactive Brokers | Failed to connect to the data and trade server. | 2017-06-28 09:51:38 *
Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2017-06-28 09:51:38 *
Interactive Brokers | Disconnected. | 2017-06-28 09:51:38
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-06-28 09:51:38
Socket (5) | Shutdown started. Waiting for graceful close. | 2017-06-28 09:51:38

Interactive Brokers | Connecting to 127.0.0.1:7496 | 2017-06-28 09:51:41
Socket (6) | Creating socket. | 2017-06-28 09:51:41
Socket connected to TWS. Sending client version: 62. Waiting for acceptance. | 2017-06-28 09:51:41
Starting TWS auto-login thread. | 2017-06-28 09:51:41
TWS auto-login thread ending. | 2017-06-28 09:51:41
Starting TWS auto-login thread. | 2017-06-28 09:51:45
TWS auto-login thread ending. | 2017-06-28 09:51:45
Starting TWS auto-login thread. | 2017-06-28 09:51:50
TWS auto-login thread ending. | 2017-06-28 09:51:50
Starting TWS auto-login thread. | 2017-06-28 09:51:54
TWS auto-login thread ending. | 2017-06-28 09:51:54
Starting TWS auto-login thread. | 2017-06-28 09:51:58
TWS auto-login thread ending. | 2017-06-28 09:51:58
Starting TWS auto-login thread. | 2017-06-28 09:52:02
TWS auto-login thread ending. | 2017-06-28 09:52:02
Starting TWS auto-login thread. | 2017-06-28 09:52:06
TWS auto-login thread ending. | 2017-06-28 09:52:06
Starting TWS auto-login thread. | 2017-06-28 09:52:09
TWS auto-login thread ending. | 2017-06-28 09:52:09
Starting TWS auto-login thread. | 2017-06-28 09:52:13
TWS auto-login thread ending. | 2017-06-28 09:52:13
Starting TWS auto-login thread. | 2017-06-28 09:52:17
TWS auto-login thread ending. | 2017-06-28 09:52:17
Starting TWS auto-login thread. | 2017-06-28 09:52:21
TWS auto-login thread ending. | 2017-06-28 09:52:21
Starting TWS auto-login thread. | 2017-06-28 09:52:26
TWS auto-login thread ending. | 2017-06-28 09:52:26
Starting TWS auto-login thread. | 2017-06-28 09:52:30
TWS auto-login thread ending. | 2017-06-28 09:52:30
Starting TWS auto-login thread. | 2017-06-28 09:52:34
TWS auto-login thread ending. | 2017-06-28 09:52:34
Starting TWS auto-login thread. | 2017-06-28 09:52:38
TWS auto-login thread ending. | 2017-06-28 09:52:38
Service connection timed out. Will disconnect and retry. | 2017-06-28 09:52:41 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-06-28 09:52:41
To prevent further connection attempts, select 'File >> Disconnect'. | 2017-06-28 09:52:41
Socket (6) | Initiating close of socket by core. | 2017-06-28 09:52:41
Interactive Brokers | Failed to connect to the data and trade server. | 2017-06-28 09:52:41 *
Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2017-06-28 09:52:41 *
Socket (6) | Shutdown started. Waiting for graceful close. | 2017-06-28 09:52:41
Interactive Brokers | Disconnected. | 2017-06-28 09:52:41
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-06-28 09:52:41
Starting TWS auto-login thread. | 2017-06-28 09:52:42
TWS auto-login thread ending. | 2017-06-28 09:52:42

Interactive Brokers | Connecting to 127.0.0.1:7496 | 2017-06-28 09:52:44
Socket (7) | Creating socket. | 2017-06-28 09:52:44
Socket connected to TWS. Sending client version: 62. Waiting for acceptance. | 2017-06-28 09:52:44
Starting TWS auto-login thread. | 2017-06-28 09:52:46
TWS auto-login thread ending. | 2017-06-28 09:52:46
Starting TWS auto-login thread. | 2017-06-28 09:52:49
TWS auto-login thread ending. | 2017-06-28 09:52:49
Socket (4) | Timed out waiting for shutdown. Performing an immediate socket close. | 2017-06-28 09:52:50
Socket (5) | Timed out waiting for shutdown. Performing an immediate socket close. | 2017-06-28 09:52:50
Socket (4) | Closed. | 2017-06-28 09:52:50
Socket (5) | Closed. | 2017-06-28 09:52:50
Starting TWS auto-login thread. | 2017-06-28 09:52:53
TWS auto-login thread ending. | 2017-06-28 09:52:53
Starting TWS auto-login thread. | 2017-06-28 09:52:57
TWS auto-login thread ending. | 2017-06-28 09:52:57
Starting TWS auto-login thread. | 2017-06-28 09:53:02
TWS auto-login thread ending. | 2017-06-28 09:53:02
Starting TWS auto-login thread. | 2017-06-28 09:53:06
TWS auto-login thread ending. | 2017-06-28 09:53:06
File >> Disconnect selected. | 2017-06-28 09:53:08
Socket (7) | Initiating close of socket by core. | 2017-06-28 09:53:08
Interactive Brokers | Failed to connect to the data and trade server. | 2017-06-28 09:53:08 *
Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2017-06-28 09:53:08 *
Interactive Brokers | Disconnected. | 2017-06-28 09:53:08
Socket (7) | Shutdown started. Waiting for graceful close. | 2017-06-28 09:53:08
Socket (6) | Timed out waiting for shutdown. Performing an immediate socket close. | 2017-06-28 09:53:50
Socket (6) | Closed. | 2017-06-28 09:53:50

Interactive Brokers | Connecting to 127.0.0.1:7496 | 2017-06-28 09:54:43
Socket (8) | Creating socket. | 2017-06-28 09:54:43
Socket connected to TWS. Sending client version: 62. Waiting for acceptance. | 2017-06-28 09:54:43
Starting TWS auto-login thread. | 2017-06-28 09:54:43
TWS auto-login thread ending. | 2017-06-28 09:54:43
Starting TWS auto-login thread. | 2017-06-28 09:54:48
TWS auto-login thread ending. | 2017-06-28 09:54:48
Socket (7) | Timed out waiting for shutdown. Performing an immediate socket close. | 2017-06-28 09:54:51
Socket (7) | Closed. | 2017-06-28 09:54:51
Starting TWS auto-login thread. | 2017-06-28 09:54:52
TWS auto-login thread ending. | 2017-06-28 09:54:52
Starting TWS auto-login thread. | 2017-06-28 09:54:56
TWS auto-login thread ending. | 2017-06-28 09:54:56
Starting TWS auto-login thread. | 2017-06-28 09:55:00
TWS auto-login thread ending. | 2017-06-28 09:55:00
Starting TWS auto-login thread. | 2017-06-28 09:55:03
TWS auto-login thread ending. | 2017-06-28 09:55:03
Starting TWS auto-login thread. | 2017-06-28 09:55:07
TWS auto-login thread ending. | 2017-06-28 09:55:07
Starting TWS auto-login thread. | 2017-06-28 09:55:11
TWS auto-login thread ending. | 2017-06-28 09:55:11
Starting TWS auto-login thread. | 2017-06-28 09:55:15
TWS auto-login thread ending. | 2017-06-28 09:55:15
Starting TWS auto-login thread. | 2017-06-28 09:55:19
TWS auto-login thread ending. | 2017-06-28 09:55:19
File >> Disconnect selected. | 2017-06-28 09:55:22
Socket (8) | Initiating close of socket by core. | 2017-06-28 09:55:22
Interactive Brokers | Failed to connect to the data and trade server. | 2017-06-28 09:55:22 *
Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2017-06-28 09:55:22 *
Interactive Brokers | Disconnected. | 2017-06-28 09:55:22
Socket (8) | Shutdown started. Waiting for graceful close. | 2017-06-28 09:55:22
Socket (8) | Timed out waiting for shutdown. Performing an immediate socket close. | 2017-06-28 09:56:51
Socket (8) | Closed. | 2017-06-28 09:56:51

Interactive Brokers | Connecting to 127.0.0.1:7496 | 2017-06-28 10:07:13
Socket (12) | Creating socket. | 2017-06-28 10:07:13
Socket connected to TWS. Sending client version: 62. Waiting for acceptance. | 2017-06-28 10:07:13
Starting TWS auto-login thread. | 2017-06-28 10:07:13
TWS auto-login thread ending. | 2017-06-28 10:07:13
Starting TWS auto-login thread. | 2017-06-28 10:07:17
TWS auto-login thread ending. | 2017-06-28 10:07:17
Starting TWS auto-login thread. | 2017-06-28 10:07:21
TWS auto-login thread ending. | 2017-06-28 10:07:21
Starting TWS auto-login thread. | 2017-06-28 10:07:25
TWS auto-login thread ending. | 2017-06-28 10:07:25
Starting TWS auto-login thread. | 2017-06-28 10:07:29
TWS auto-login thread ending. | 2017-06-28 10:07:29
Starting TWS auto-login thread. | 2017-06-28 10:07:33
TWS auto-login thread ending. | 2017-06-28 10:07:33
Starting TWS auto-login thread. | 2017-06-28 10:07:37
TWS auto-login thread ending. | 2017-06-28 10:07:37
Starting TWS auto-login thread. | 2017-06-28 10:07:41
TWS auto-login thread ending. | 2017-06-28 10:07:41
Starting TWS auto-login thread. | 2017-06-28 10:07:45
TWS auto-login thread ending. | 2017-06-28 10:07:45
Starting TWS auto-login thread. | 2017-06-28 10:07:49
TWS auto-login thread ending. | 2017-06-28 10:07:49
Starting TWS auto-login thread. | 2017-06-28 10:07:53
TWS auto-login thread ending. | 2017-06-28 10:07:53
Starting TWS auto-login thread. | 2017-06-28 10:07:57
TWS auto-login thread ending. | 2017-06-28 10:07:57
Starting TWS auto-login thread. | 2017-06-28 10:08:01
TWS auto-login thread ending. | 2017-06-28 10:08:01
Starting TWS auto-login thread. | 2017-06-28 10:08:05
TWS auto-login thread ending. | 2017-06-28 10:08:05
Starting TWS auto-login thread. | 2017-06-28 10:08:09
TWS auto-login thread ending. | 2017-06-28 10:08:09
Service connection timed out. Will disconnect and retry. | 2017-06-28 10:08:13 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-06-28 10:08:13
To prevent further connection attempts, select 'File >> Disconnect'. | 2017-06-28 10:08:13
Socket (12) | Initiating close of socket by core. | 2017-06-28 10:08:13
Socket (12) | Shutdown started. Waiting for graceful close. | 2017-06-28 10:08:13
Interactive Brokers | Failed to connect to the data and trade server. | 2017-06-28 10:08:13 *
Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2017-06-28 10:08:13 *
Interactive Brokers | Disconnected. | 2017-06-28 10:08:13
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-06-28 10:08:13
Starting TWS auto-login thread. | 2017-06-28 10:08:13
TWS auto-login thread ending. | 2017-06-28 10:08:13

Interactive Brokers | Connecting to 127.0.0.1:7496 | 2017-06-28 10:08:16
Socket (13) | Creating socket. | 2017-06-28 10:08:16
Socket connected to TWS. Sending client version: 62. Waiting for acceptance. | 2017-06-28 10:08:16
Starting TWS auto-login thread. | 2017-06-28 10:08:17
TWS auto-login thread ending. | 2017-06-28 10:08:17
Starting TWS auto-login thread. | 2017-06-28 10:08:21
TWS auto-login thread ending. | 2017-06-28 10:08:21
Starting TWS auto-login thread. | 2017-06-28 10:08:25
TWS auto-login thread ending. | 2017-06-28 10:08:25
Starting TWS auto-login thread. | 2017-06-28 10:08:29
TWS auto-login thread ending. | 2017-06-28 10:08:29
Starting TWS auto-login thread. | 2017-06-28 10:08:33
TWS auto-login thread ending. | 2017-06-28 10:08:33
Starting TWS auto-login thread. | 2017-06-28 10:08:37
TWS auto-login thread ending. | 2017-06-28 10:08:37
Starting TWS auto-login thread. | 2017-06-28 10:08:41
TWS auto-login thread ending. | 2017-06-28 10:08:41
Starting TWS auto-login thread. | 2017-06-28 10:08:45
TWS auto-login thread ending. | 2017-06-28 10:08:45
Starting TWS auto-login thread. | 2017-06-28 10:08:49
TWS auto-login thread ending. | 2017-06-28 10:08:49
Starting TWS auto-login thread. | 2017-06-28 10:08:53
TWS auto-login thread ending. | 2017-06-28 10:08:53
Starting TWS auto-login thread. | 2017-06-28 10:08:57
TWS auto-login thread ending. | 2017-06-28 10:08:57
Starting TWS auto-login thread. | 2017-06-28 10:09:01
TWS auto-login thread ending. | 2017-06-28 10:09:01
Starting TWS auto-login thread. | 2017-06-28 10:09:05
TWS auto-login thread ending. | 2017-06-28 10:09:05
Starting TWS auto-login thread. | 2017-06-28 10:09:09
TWS auto-login thread ending. | 2017-06-28 10:09:09
Starting TWS auto-login thread. | 2017-06-28 10:09:13
TWS auto-login thread ending. | 2017-06-28 10:09:13
Service connection timed out. Will disconnect and retry. | 2017-06-28 10:09:16 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-06-28 10:09:16
To prevent further connection attempts, select 'File >> Disconnect'. | 2017-06-28 10:09:16
Socket (13) | Initiating close of socket by core. | 2017-06-28 10:09:16
Interactive Brokers | Failed to connect to the data and trade server. | 2017-06-28 10:09:16 *
Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2017-06-28 10:09:16 *
Interactive Brokers | Disconnected. | 2017-06-28 10:09:16
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-06-28 10:09:16
Socket (13) | Shutdown started. Waiting for graceful close. | 2017-06-28 10:09:16
Starting TWS auto-login thread. | 2017-06-28 10:09:17
TWS auto-login thread ending. | 2017-06-28 10:09:17

Interactive Brokers | Connecting to 127.0.0.1:7496 | 2017-06-28 10:09:19
Socket (14) | Creating socket. | 2017-06-28 10:09:19
Socket connected to TWS. Sending client version: 62. Waiting for acceptance. | 2017-06-28 10:09:19
Starting TWS auto-login thread. | 2017-06-28 10:09:21
TWS auto-login thread ending. | 2017-06-28 10:09:21
Starting TWS auto-login thread. | 2017-06-28 10:09:25
TWS auto-login thread ending. | 2017-06-28 10:09:25
Starting TWS auto-login thread. | 2017-06-28 10:09:30
TWS auto-login thread ending. | 2017-06-28 10:09:30
Starting TWS auto-login thread. | 2017-06-28 10:09:33
TWS auto-login thread ending. | 2017-06-28 10:09:33
Starting TWS auto-login thread. | 2017-06-28 10:09:37
TWS auto-login thread ending. | 2017-06-28 10:09:37
Starting TWS auto-login thread. | 2017-06-28 10:09:41
TWS auto-login thread ending. | 2017-06-28 10:09:41
Starting TWS auto-login thread. | 2017-06-28 10:09:45
TWS auto-login thread ending. | 2017-06-28 10:09:45
Starting TWS auto-login thread. | 2017-06-28 10:09:49
TWS auto-login thread ending. | 2017-06-28 10:09:49
Socket (12) | Timed out waiting for shutdown. Performing an immediate socket close. | 2017-06-28 10:09:50
Socket (12) | Closed. | 2017-06-28 10:09:50
Starting TWS auto-login thread. | 2017-06-28 10:09:53
TWS auto-login thread ending. | 2017-06-28 10:09:53
Starting TWS auto-login thread. | 2017-06-28 10:09:57
TWS auto-login thread ending. | 2017-06-28 10:09:57
Starting TWS auto-login thread. | 2017-06-28 10:10:01
TWS auto-login thread ending. | 2017-06-28 10:10:01
Starting TWS auto-login thread. | 2017-06-28 10:10:06
TWS auto-login thread ending. | 2017-06-28 10:10:06
Starting TWS auto-login thread. | 2017-06-28 10:10:10
TWS auto-login thread ending. | 2017-06-28 10:10:10
Starting TWS auto-login thread. | 2017-06-28 10:10:13
TWS auto-login thread ending. | 2017-06-28 10:10:13
Starting TWS auto-login thread. | 2017-06-28 10:10:17
TWS auto-login thread ending. | 2017-06-28 10:10:17
Service connection timed out. Will disconnect and retry. | 2017-06-28 10:10:19 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-06-28 10:10:19
To prevent further connection attempts, select 'File >> Disconnect'. | 2017-06-28 10:10:19
Socket (14) | Initiating close of socket by core. | 2017-06-28 10:10:19
Interactive Brokers | Failed to connect to the data and trade server. | 2017-06-28 10:10:19 *
Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2017-06-28 10:10:19 *
Socket (14) | Shutdown started. Waiting for graceful close. | 2017-06-28 10:10:19
Interactive Brokers | Disconnected. | 2017-06-28 10:10:19
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-06-28 10:10:19
Starting TWS auto-login thread. | 2017-06-28 10:10:21
TWS auto-login thread ending. | 2017-06-28 10:10:21

Interactive Brokers | Connecting to 127.0.0.1:7496 | 2017-06-28 10:10:22
Socket (16) | Creating socket. | 2017-06-28 10:10:22
Socket connected to TWS. Sending client version: 62. Waiting for acceptance. | 2017-06-28 10:10:22
Starting TWS auto-login thread. | 2017-06-28 10:10:25
TWS auto-login thread ending. | 2017-06-28 10:10:25
Starting TWS auto-login thread. | 2017-06-28 10:10:29
TWS auto-login thread ending. | 2017-06-28 10:10:29
Socket (13) | Timed out waiting for shutdown. Performing an immediate socket close. | 2017-06-28 10:10:51
Socket (13) | Closed. | 2017-06-28 10:10:51
File >> Disconnect selected. | 2017-06-28 10:11:13
Socket (16) | Initiating close of socket by core. | 2017-06-28 10:11:13
Interactive Brokers | Failed to connect to the data and trade server. | 2017-06-28 10:11:13 *
Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2017-06-28 10:11:13 *
Interactive Brokers | Disconnected. | 2017-06-28 10:11:13
Socket (16) | Shutdown started. Waiting for graceful close. | 2017-06-28 10:11:13
Socket (14) | Timed out waiting for shutdown. Performing an immediate socket close. | 2017-06-28 10:11:50
Socket (14) | Closed. | 2017-06-28 10:11:50

Interactive Brokers | Connecting to 127.0.0.1:7496 | 2017-06-28 10:12:40
Socket (17) | Creating socket. | 2017-06-28 10:12:40
Socket connected to TWS. Sending client version: 62. Waiting for acceptance. | 2017-06-28 10:12:40
Socket (16) | Timed out waiting for shutdown. Performing an immediate socket close. | 2017-06-28 10:12:50
Socket (16) | Closed. | 2017-06-28 10:12:50
Service connection timed out. Will disconnect and retry. | 2017-06-28 10:13:40 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-06-28 10:13:40
To prevent further connection attempts, select 'File >> Disconnect'. | 2017-06-28 10:13:40
Socket (17) | Initiating close of socket by core. | 2017-06-28 10:13:40
Interactive Brokers | Failed to connect to the data and trade server. | 2017-06-28 10:13:40 *
Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2017-06-28 10:13:40 *
Interactive Brokers | Disconnected. | 2017-06-28 10:13:40
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-06-28 10:13:40
Socket (17) | Shutdown started. Waiting for graceful close. | 2017-06-28 10:13:40

Interactive Brokers | Connecting to 127.0.0.1:7496 | 2017-06-28 10:13:43
Socket (18) | Creating socket. | 2017-06-28 10:13:43
Socket connected to TWS. Sending client version: 62. Waiting for acceptance. | 2017-06-28 10:13:43
Starting TWS auto-login thread. | 2017-06-28 10:14:29
TWS auto-login thread ending. | 2017-06-28 10:14:29
Service connection timed out. Will disconnect and retry. | 2017-06-28 10:14:42 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-06-28 10:14:42
To prevent further connection attempts, select 'File >> Disconnect'. | 2017-06-28 10:14:42
Socket (18) | Initiating close of socket by core. | 2017-06-28 10:14:42
Interactive Brokers | Failed to connect to the data and trade server. | 2017-06-28 10:14:42 *
Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2017-06-28 10:14:42 *
Interactive Brokers | Disconnected. | 2017-06-28 10:14:42
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-06-28 10:14:42
Socket (18) | Shutdown started. Waiting for graceful close. | 2017-06-28 10:14:42

Interactive Brokers | Connecting to 127.0.0.1:7496 | 2017-06-28 10:14:45
Socket (19) | Creating socket. | 2017-06-28 10:14:45
Socket connected to TWS. Sending client version: 62. Waiting for acceptance. | 2017-06-28 10:14:45
Socket (17) | Timed out waiting for shutdown. Performing an immediate socket close. | 2017-06-28 10:14:51
Socket (17) | Closed. | 2017-06-28 10:14:51
Service connection timed out. Will disconnect and retry. | 2017-06-28 10:15:45 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-06-28 10:15:45
To prevent further connection attempts, select 'File >> Disconnect'. | 2017-06-28 10:15:45
Socket (19) | Initiating close of socket by core. | 2017-06-28 10:15:45
Interactive Brokers | Failed to connect to the data and trade server. | 2017-06-28 10:15:45 *
Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2017-06-28 10:15:45 *
Interactive Brokers | Disconnected. | 2017-06-28 10:15:45
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-06-28 10:15:45
Socket (19) | Shutdown started. Waiting for graceful close. | 2017-06-28 10:15:45

Interactive Brokers | Connecting to 127.0.0.1:7496 | 2017-06-28 10:15:48
Socket (21) | Creating socket. | 2017-06-28 10:15:48
Socket connected to TWS. Sending client version: 62. Waiting for acceptance. | 2017-06-28 10:15:48
Socket (18) | Timed out waiting for shutdown. Performing an immediate socket close. | 2017-06-28 10:15:51
Socket (18) | Closed. | 2017-06-28 10:15:51
Service connection timed out. Will disconnect and retry. | 2017-06-28 10:16:49 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-06-28 10:16:49
To prevent further connection attempts, select 'File >> Disconnect'. | 2017-06-28 10:16:49
Socket (21) | Initiating close of socket by core. | 2017-06-28 10:16:49
Interactive Brokers | Failed to connect to the data and trade server. | 2017-06-28 10:16:49 *
Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2017-06-28 10:16:49 *
Interactive Brokers | Disconnected. | 2017-06-28 10:16:49
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-06-28 10:16:49
Socket (21) | Shutdown started. Waiting for graceful close. | 2017-06-28 10:16:49
Socket (19) | Timed out waiting for shutdown. Performing an immediate socket close. | 2017-06-28 10:16:50
Socket (19) | Closed. | 2017-06-28 10:16:50

Interactive Brokers | Connecting to 127.0.0.1:7496 | 2017-06-28 10:16:52
Socket (22) | Creating socket. | 2017-06-28 10:16:52
Socket connected to TWS. Sending client version: 62. Waiting for acceptance. | 2017-06-28 10:16:52
File >> Disconnect selected. | 2017-06-28 10:17:02
Socket (22) | Initiating close of socket by core. | 2017-06-28 10:17:02
Interactive Brokers | Failed to connect to the data and trade server. | 2017-06-28 10:17:02 *
Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2017-06-28 10:17:02 *
Interactive Brokers | Disconnected. | 2017-06-28 10:17:02
Socket (22) | Shutdown started. Waiting for graceful close. | 2017-06-28 10:17:02

Interactive Brokers | Connecting to 127.0.0.1:7496 | 2017-06-28 10:17:07
Socket (23) | Creating socket. | 2017-06-28 10:17:07
Socket connected to TWS. Sending client version: 62. Waiting for acceptance. | 2017-06-28 10:17:07
Socket (21) | Timed out waiting for shutdown. Performing an immediate socket close. | 2017-06-28 10:17:51
Socket (21) | Closed. | 2017-06-28 10:17:51
Service connection timed out. Will disconnect and retry. | 2017-06-28 10:18:07 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-06-28 10:18:07
To prevent further connection attempts, select 'File >> Disconnect'. | 2017-06-28 10:18:07
Socket (23) | Initiating close of socket by core. | 2017-06-28 10:18:07
Interactive Brokers | Failed to connect to the data and trade server. | 2017-06-28 10:18:07 *
Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2017-06-28 10:18:07 *
Interactive Brokers | Disconnected. | 2017-06-28 10:18:07
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-06-28 10:18:07
Socket (23) | Shutdown started. Waiting for graceful close. | 2017-06-28 10:18:07

Interactive Brokers | Connecting to 127.0.0.1:7496 | 2017-06-28 10:18:10
Socket (24) | Creating socket. | 2017-06-28 10:18:10
Socket connected to TWS. Sending client version: 62. Waiting for acceptance. | 2017-06-28 10:18:10
File >> Disconnect selected. | 2017-06-28 10:18:10
Socket (24) | Initiating close of socket by core. | 2017-06-28 10:18:10
Interactive Brokers | Failed to connect to the data and trade server. | 2017-06-28 10:18:10 *
Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2017-06-28 10:18:10 *
Interactive Brokers | Disconnected. | 2017-06-28 10:18:10
Socket (24) | Shutdown started. Waiting for graceful close. | 2017-06-28 10:18:10

Interactive Brokers | Connecting to 127.0.0.1:7496 | 2017-06-28 10:18:15
Socket (25) | Creating socket. | 2017-06-28 10:18:15
Socket connected to TWS. Sending client version: 62. Waiting for acceptance. | 2017-06-28 10:18:15
Starting TWS auto-login thread. | 2017-06-28 10:18:29
TWS auto-login thread ending. | 2017-06-28 10:18:29
Socket (22) | Timed out waiting for shutdown. Performing an immediate socket close. | 2017-06-28 10:18:51
Socket (22) | Closed. | 2017-06-28 10:18:51
File >> Disconnect selected. | 2017-06-28 10:18:59
Socket (25) | Initiating close of socket by core. | 2017-06-28 10:18:59
Interactive Brokers | Failed to connect to the data and trade server. | 2017-06-28 10:18:59 *
Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2017-06-28 10:18:59 *
Interactive Brokers | Disconnected. | 2017-06-28 10:18:59
Socket (25) | Shutdown started. Waiting for graceful close. | 2017-06-28 10:18:59
Socket (23) | Timed out waiting for shutdown. Performing an immediate socket close. | 2017-06-28 10:19:50
Socket (24) | Timed out waiting for shutdown. Performing an immediate socket close. | 2017-06-28 10:19:50
Socket (23) | Closed. | 2017-06-28 10:19:50
Socket (24) | Closed. | 2017-06-28 10:19:50
Socket (25) | Timed out waiting for shutdown. Performing an immediate socket close. | 2017-06-28 10:20:50
Socket (25) | Closed. | 2017-06-28 10:20:50

Interactive Brokers | Connecting to 127.0.0.1:7496 | 2017-06-28 10:34:42
Socket (29) | Creating socket. | 2017-06-28 10:34:42
Socket connected to TWS. Sending client version: 62. Waiting for acceptance. | 2017-06-28 10:34:42
Starting TWS auto-login thread. | 2017-06-28 10:34:42
TWS auto-login thread ending. | 2017-06-28 10:34:42
Starting TWS auto-login thread. | 2017-06-28 10:34:46
TWS auto-login thread ending. | 2017-06-28 10:34:46
Starting TWS auto-login thread. | 2017-06-28 10:34:50
TWS auto-login thread ending. | 2017-06-28 10:34:50
File >> Disconnect selected. | 2017-06-28 10:34:52
Socket (29) | Initiating close of socket by core. | 2017-06-28 10:34:52
Interactive Brokers | Failed to connect to the data and trade server. | 2017-06-28 10:34:52 *
Socket (29) | Shutdown started. Waiting for graceful close. | 2017-06-28 10:34:52
Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2017-06-28 10:34:52 *
Interactive Brokers | Disconnected. | 2017-06-28 10:34:52
Socket (29) | Timed out waiting for shutdown. Performing an immediate socket close. | 2017-06-28 10:36:50
Socket (29) | Closed. | 2017-06-28 10:36:50
Sierra Chart account data changed. Requesting updated account information. | 2017-06-28 10:44:54
Successfully processed Sierra Chart account data. | 2017-06-28 10:44:54
[2017-06-28 14:56:13]
Sierra Chart Engineering - Posts: 104368
This is the relevant message:

Socket connected to TWS. Sending client version: 62. Waiting for acceptance. | 2017-06-28 10:18:15

Follow the instructions here to set a trusted IP address in Trader Workstation:
Interactive Brokers Trading Service: Setup Instructions

Begin at step 3. The specific step to set that is at 9.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-06-28 17:09:58
[2017-06-28 15:11:32]
Lawrence B - Posts: 11
I have followed the instructions to connect to IB. Please be specific in your response.
[2017-06-28 17:11:07]
Sierra Chart Engineering - Posts: 104368
The problem is you have not set a trusted IP address in the Trader Workstation. It needs to be 127.0.0.1


So are you still having a problem connecting?

Alternatively, when Sierra Chart connects to Trader Workstation there will be a new window displayed by Trader Workstation asking you to accept the connection. You just need to press the Yes button.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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