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Direct MessagesDate/Time: Sun, 28 Apr 2024 15:36:14 +0000
Bitfinex / Bitmex
View Count: 3047
| [2017-06-22 06:14:32] |
| User38098 - Posts: 10 |
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1.) I cannont make Sierra connect to Bifinex - It does connect to Bitmex OK. 2.) Bitmex pays a market maker commission for limit orders, but Sierra is changing the orders to stops sometimes (which obviously are market taker orders and cost commissions). How do I prevent it from entering stop orders on the DOM. There seems to be a setting for it, but I can't figure it out. Obviously if I click far out in the depth, then I want a stop, but if I am close to the bid / ask I want to join the offer or join the bid ... not put in stop losses. |
| [2017-06-22 18:52:33] |
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Your Sierra Chart account is expired so how is it you are able to use BitMEX?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-06-22 19:28:40] |
| User38098 - Posts: 10 |
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maybe you are looking at an old account - i asked for the demo to be extended so I could run some tests, which i am running now.... thanks so much for your help btw. |
| [2017-06-22 19:30:51] |
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OK, then login with that account by using Help >> Support Board on the Sierra Chart menu. In regards to the questions in the first post, first, Sierra Chart will not change an order type. But you need to understand, how order types are determined on the Chart/Trade DOM. Refer to: Global Trade Settings Windows: Chart DOM Settings Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-06-22 19:31:14
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| [2017-06-22 19:39:47] |
| User38098 - Posts: 10 |
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from what i am experiencing it's completely random... sometimes i put a limit close to the bid to scalp and exit and it's a limit and other times it mysteriously becomes a stop. i don't use stops, i don't want any stops ever..... a stop costs the same as a market order on bitmex so if i want out carefully i use a limit and if it want out fast i use a market.
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| [2017-06-22 19:43:15] |
| User38098 - Posts: 10 |
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i see what the issue is and why it only occurs sometimes.... it's based on the last trade and since bitcoin is volatile and relatively thinly / intermittently traded.... sometimes the last trade is miles away from the bid / ask and is irrelevant.... so it sees my order is the wrong side of the last trade... whereas it would be more logical the bid / ask, not the last trade.... and it thinks to put a stop..... i will try to play with the settings... does sierra work with bitfinex ? i can't make it connect... |
| [2017-06-22 19:50:09] |
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1. We apologize for not answering this earlier. Sierra Chart does provide market data from Bifinex, but not trading functionality. Refer to: https://www.sierrachart.com/index.php?page=doc/Bitcoin.php Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-06-23 00:08:59] |
| User38098 - Posts: 10 |
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Cant seem to make it connect... it just waits and waits ?
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| [2017-06-23 00:09:39] |
| User38098 - Posts: 10 |
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I didnt fund the account yet for this reason... but maybe its blocked to new accounts ?
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| [2017-06-23 00:39:20] |
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Here is the relevant documentation: https://www.sierrachart.com/index.php?page=doc/Bitcoin.php#SetupInstructions Follow all of the steps and in particular step 7. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-06-23 07:02:52] |
| User38098 - Posts: 10 |
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it's step 5 that's the issue - it doesn't connect at all..... Reading Internal Order ID file. | 2017-06-23 07:00:13 Reading Trade Orders file. | 2017-06-23 07:00:13 Reading Trade Positions file. | 2017-06-23 07:00:13 Listening on UDP port 22903. | 2017-06-23 07:00:13 Software version: 1564 | 2017-06-23 07:00:13 Uses New Spreadsheets | 2017-06-23 07:00:13 Usage end date: 2017-07-04 | 2017-06-23 07:00:13 Enabled for: Advanced Features. | 2017-06-23 07:00:13 Enabled for: Advanced Features 2. | 2017-06-23 07:00:13 Enabled for: Sierra Chart Historical Data Service. | 2017-06-23 07:00:13 Allow Support for Sierra Chart Data Feeds is enabled. | 2017-06-23 07:00:13 Current selected Data/Trading service: BitMEX | 2017-06-23 07:00:13 Chart Update Interval: 500 | 2017-06-23 07:00:13 Time Zone: +00:00:00 (UTC+00) | 2017-06-23 07:00:13 2017-06-23 03:00:17 Local computer time | 2017-06-23 07:00:13 2017-06-23 07:00:17 Local computer time in UTC | 2017-06-23 07:00:13 2017-06-23 07:00:17 Local computer time in SC Time Zone | 2017-06-23 07:00:13 2017-06-23 07:00:15 Server time in UTC | 2017-06-23 07:00:13 Local computer UTC time and Server UTC time difference: 0 seconds. | 2017-06-23 07:00:13 Program path: C:\SierraChart\ | 2017-06-23 07:00:13 Data Files path: C:\SierraChart\Data\ | 2017-06-23 07:00:13 OS Version Number: 6.1 | 2017-06-23 07:00:13 Locale Setting: C | 2017-06-23 07:00:13 Bitfinex | Connecting to the server dtc.bitsouk.com. Port 5571 | 2017-06-23 07:01:24 DTC Client (9) | Creating socket. Using TLS 1.2. | 2017-06-23 07:01:26 DTC Client (9) | Connecting to IP: 52.48.47.23. | 2017-06-23 07:01:26 HTTPS connection to www.sierrachart.com:443 (8) | Socket gracefully closed by remote side. | 2017-06-23 07:01:28 HTTPS connection to www.sierrachart.com:443 (8) | Received socket Close event | 2017-06-23 07:01:28 HTTPS connection to www.sierrachart.com:443 (8) | Initiating close of socket by core. | 2017-06-23 07:01:28 HTTPS connection to www.sierrachart.com:443 (8) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-06-23 07:01:28 HTTPS connection to www.sierrachart.com:443 (8) | Closed. | 2017-06-23 07:01:28 DTC Client (9) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2017-06-23 07:01:46 * DTC Client (9) | Initiating close of socket by core. | 2017-06-23 07:01:46 DTC Client (9) | Closed. | 2017-06-23 07:01:46 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-06-23 07:01:46 Select 'File >> Disconnect' to prevent further connection attempts. | 2017-06-23 07:01:46 Bitfinex | Disconnected. | 2017-06-23 07:01:46 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-06-23 07:01:46 Bitfinex | Connecting to the server dtc.bitsouk.com. Port 5571 | 2017-06-23 07:01:49 DTC Client (10) | Creating socket. Using TLS 1.2. | 2017-06-23 07:01:49 DTC Client (10) | Connecting to IP: 52.48.47.23. | 2017-06-23 07:01:49 Date Time Of Last Edit: 2017-06-23 07:05:22
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| [2017-06-23 07:04:24] |
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The problem is you did not follow step 2 in those instructions: https://www.sierrachart.com/index.php?page=doc/Bitcoin.php#SetupInstructions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-06-23 08:12:35] |
| User38098 - Posts: 10 |
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i made it connect to bitcoin ALL, but now when i try to place an order to bitmex, it automatically switches to simulation trading, even after i switch it to live it reverts back to sim, when i place an order.....
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| [2017-06-23 16:57:07] |
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Yes. That makes sense. For live trading you do need to set the Service to BitMEX. You will need to install another copy of Sierra Chart for this: http://www.sierrachart.com/index.php?page=doc/MultipleServices.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-06-23 16:57:25
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| [2017-06-23 17:19:58] |
| User38098 - Posts: 10 |
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so then i can't chart on bitfinex ? i can't trade the two at once ? what happens to a trader that works CME and CBOT and NYMEX ? |
| [2017-06-23 17:29:27] |
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At this point, we require that you log in to the Support Board with your Sierra Chart account. Please do that and repost here when done. You can do that through Help >> Support Board. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-06-23 18:13:16] |
| User38098 - Posts: 10 |
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isn't this the help support board ? am i not logged in ?
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| [2017-06-23 18:53:13] |
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You are not logged in with your account you are using with Sierra Chart. To do that select Help >> Support Board from within SC. Anyway, you need to use a separate installation of Sierra Chart for each different Service in Sierra Chart that you want to use. Refer to: http://www.sierrachart.com/index.php?page=doc/MultipleServices.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-06-23 18:53:31
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