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Date/Time: Mon, 29 Apr 2024 15:07:36 +0000



SierraChart fails to connect entry and close trades

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[2017-06-13 14:03:26]
Peter Power - Posts: 70
Hello,

I am experiencing difficulties when trading live. I am connected via API to TWS. My trades are not connecting properly causing confusion whether I am in trade or not. When I enter the trade, the entry line disappears after few seconds and when my trade reaches profit target/SL it behaves like if I would enter a new trade.

Any suggestions?
[2017-06-13 17:28:32]
Sierra Chart Engineering - Posts: 104368
This is a common ongoing problem with Interactive Brokers.

It is documented here:
http://www.sierrachart.com/index.php?page=doc/InteractiveBrokers.php#TradePositionLineQuantityDisappearingDisplayingZero

In regards to connecting lines between order fills, with an issue like this, those will not work correctly because the Open/Close for the order fill will not be correct.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-06-13 17:30:25

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