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DTC question

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[2017-06-11 23:28:08] #1 [Go To First Post]
User341584 - Posts: 44
Im setting up a DTC server because I want to keep the data flowing without my main pc being on all the time. I chart the market depth and unless I keep a computer on, data won't collect. So i'm setting up a dtc server on an older desktop. On the client side-- is it typical to have open 2 instances to be able to connect to my DTC server? I have my normal trade/data account login and connected on dtc server. Then on client side I have dtc- sub instance (trading) selected and populated. However, I can't connect to server unless I open a second instance? Also, Even though I get the green light as connected. Data and charts are not updating? Any help is appreciated. Thanks Date Time Of Last Edit: 2017-06-12 00:05:29

[2017-06-12 00:30:40] #2 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
This is all very confusing to us. On the client side-- is it typical to have open 2 instances to be able to connect to my DTC server? You can do whatever you want. It does not matter. However, I can't connect to server unless I open a second instance? This is not relevant to a connection problem. Also, Even though I get the green light as connected. Data and charts are not updating? You need to tell us one of the symbols you have a problem with and provide a copy of the Message Log by following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2017-06-12 00:39:49] #3 [Go To First Post]
User341584 - Posts: 44
My apologies. Problem was a server side firewall. I had to allow Sierra Charts for Firewall. Everything seems to be working now. Thank you

[2017-06-12 03:12:09] #4 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
OK this is good. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2017-06-12 03:22:03] #5 [Go To First Post]
User341584 - Posts: 44
Is it possible to use the server's marketdepthdata folder on clients to update after not being connected? Is this possible with dtc? Date Time Of Last Edit: 2017-06-12 03:32:51

[2017-06-12 03:59:41] #6 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
No not at this time. That is a considerable development effort on our side which we have not yet gotten to. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

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