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Date/Time: Thu, 16 May 2024 15:25:31 +0000



Post From: DTC question

[2017-06-12 00:30:40]
Sierra Chart Engineering - Posts: 104368
This is all very confusing to us.


On the client side-- is it typical to have open 2 instances to be able to connect to my DTC server?
You can do whatever you want. It does not matter.


However, I can't connect to server unless I open a second instance?
This is not relevant to a connection problem.


Also, Even though I get the green light as connected. Data and charts are not updating?
You need to tell us one of the symbols you have a problem with and provide a copy of the Message Log by following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing