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Date/Time: Sun, 28 Apr 2024 00:16:34 +0000



RE: Problem with SC data feed

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[2017-06-07 18:26:14]
Sierra Chart Engineering - Posts: 104368
In regards to ESM17-$INX, what is Global Settings >> Data/Trade Service Settings >> Service set to?

It needs to be set to your Trading service to be able to receive data for the symbol according to CME requirements.

Refer to:
Sierra Chart Exchange Data Feed: Integration with Trading Services

Also the exchange fee you are paying does not include market depth data. We can activate that for you but it is 15.75 USD a month.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2017-06-07 19:30:38]
User964545 - Posts: 8
Ist Instance SC. Global settings>>Data/trade settings are set to my broker data feed CQG FIX which already includes market depth data already paid for.? Do I have to pay again for market depth data when I have already paid for it through my broker=AMP
Second instance of Sierra Chart Data/trade settings are set to SC data-all services.
I am getting a continous Message Log error of Listening socket (808),port )| failed to bind socket to o.o.o.o:11099. Windows error code 10048. ect ect.
[2017-06-07 19:55:44]
Sierra Chart Engineering - Posts: 104368
In the instance of Sierra Chart connected to CQG FIX, disable Global Settings >> Data/Trade Service Settings >> Allow Support for Sierra Chart Data Feeds.

This is fully explained here:
Sierra Chart Exchange Data Feed: Using Trading Service Provided Data Feed

In the other instance you are using for the Premium, you need to connect it once to your CQG FIX trading account. Follow the instructions here:

Sierra Chart Exchange Data Feed: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees

To be able to connect it to your CQG account, you need to disconnect the instance of Sierra Chart connected to your CQG FIX account.

We apologize for this complexity, but this is fully the responsibility of the CME. They are the ones who make this horrendously complicated. and if you want to know the real reason why, you would be horrified.



I am getting a continous Message Log error of Listening socket (808),port )| failed to bind socket to o.o.o.o:11099. Windows error code 10048. ect ect.
This is not relevant to the issue but can be resolved following these instructions:
Using DTC Server for Data and Trading in Another Sierra Chart Instance: Resolving DTC Protocol Server Port Number Conflicts
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-06-07 19:56:58
[2017-06-07 20:05:21]
User964545 - Posts: 8
Please tell me the real reason why? I would like to be horrified! I understand if you cannot disclose this info but......in your making that statement I'm now very intrigued! ps thank you for your efforts.
[2017-06-07 20:10:26]
Sierra Chart Engineering - Posts: 104368
It probably is obvious, but they want as many funded accounts as they can get because they know the little accounts feed the big traders. And that the little guy usually loses.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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