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Date/Time: Sun, 12 May 2024 00:36:49 +0000



Post From: RE: Problem with SC data feed

[2017-06-07 18:26:14]
Sierra Chart Engineering - Posts: 104368
In regards to ESM17-$INX, what is Global Settings >> Data/Trade Service Settings >> Service set to?

It needs to be set to your Trading service to be able to receive data for the symbol according to CME requirements.

Refer to:
Sierra Chart Exchange Data Feed: Integration with Trading Services

Also the exchange fee you are paying does not include market depth data. We can activate that for you but it is 15.75 USD a month.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing