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Date/Time: Sat, 20 Apr 2024 10:58:55 +0000



Different Forex spreads between SierraChart and TradingStation on FXCM account

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[2017-05-26 09:52:07]
AlexPereira - Posts: 197
Hi,

I have a FXCM standard ( NDD ) account. I noticed that the spreads on SierraChart and the spreads on TradingStation ( readonly ) don't match. Before using SierraChart, spreads on forex are usually between 0.1 and 0.5 ( on EURUSD for example ).

See attached image with the example of the first four forex pairs.

I only noticed this now, because I use my other account ( LMAX ) for forex trading.

Thanks !
Private File
[2017-05-26 16:56:40]
Sierra Chart Engineering - Posts: 104368
We need to ask FXCM about this.

What is Global Settings >>Data/Trade Service Settings >> Service set to?

And what is the Server set to in the list of settings below the Service setting.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2017-05-29 07:22:27]
AlexPereira - Posts: 197
Hi,

My Data/Trade Service Settings is set to : "FXCM Live Trading (Standard) - DTC"

the server is : "FXCM LTD EURCFDREAL Server"

Thanks
[2017-05-30 05:33:03]
Sierra Chart Engineering - Posts: 104368
This should be resolved in about 15 minutes.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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