Home >> Support Board

Support Board

Date/Time: Thu, 02 May 2024 13:03:46 +0000

How to Post a Message for Support

price level on charts

View Count: 945

[2017-05-24 09:28:25] #1 [Go To First Post]
User376746 - Posts: 63
a basic question please: Sierra Chart charts display BID price or ASK price?

[2017-05-24 18:13:46] #2 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Both are displayed on the Region Data Line at the top of the chart. Refer to: Working With Charts: Region Data Line / Chart Header Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2017-07-07 08:51:56] #3 [Go To First Post]
User376746 - Posts: 63
please take a look at the attached file that displays my chart. My question is: the price displayed is the BID or ASK? http://www.sierrachart.com/image.php?Image=1499417097246.png If you can't look the image, don't worry because my question is general question: what type of price charts of Sierra Chart display by default? BID or ASK?

[2017-07-07 08:53:48] #4 [Go To First Post]
User376746 - Posts: 63
I'm speaking about the chart, NOT about the numbers in the Region Data LIne at the top of chart, ok?

[2017-07-07 14:44:33] #5 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
This question is answered here: Sierra Chart Real Time and Historical Forex and CFD Data Service: Forex/CFD Market Data and Data Recording Modes Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2017-07-10 11:39:15] #6 [Go To First Post]
User376746 - Posts: 63
in your link you say: "The primary Forex and CDF data feed we offer is from FXCM". So please, my data feed is FXCM or IB? please write the ultimate answer, thanks.

[2017-07-10 14:30:36] #7 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
It depends upon the symbol being used. What is the symbol of the chart set to? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-07-10 14:30:52

[2017-07-11 11:24:07] #8 [Go To First Post]
User376746 - Posts: 63
symbol is GBP.USD

[2017-07-11 14:34:19] #9 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
That cannot be the complete valid symbol. What is the complete and exact symbol you are using? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2017-07-14 08:17:06] #10 [Go To First Post]
User376746 - Posts: 63
what are you meaning "complete and exact symbol"? please write an example of "complete and exact symbol"

[2017-07-14 12:45:59] #11 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Here is an example of an actual Interactive Brokers Forex symbol: EUR.USD-CASH-IDEALPRO Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-07-14 12:46:14

[2017-07-17 08:01:10] #12 [Go To First Post]
User376746 - Posts: 63
symbol is: GBP.USD-CASH-IDEALPRO waiting for your reply


gbpusd-ib.png / V - Attached On 2017-07-17 07:59:20 UTC - Size: 19.43 KB - 228 views

[2017-07-17 12:48:27] #13 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
With that symbol, the real-time data is always from Interactive Brokers. The historical data could come from the Sierra Chart Historical Data Service. To understand when that is used, refer to: Interactive Brokers Trading Service: Using Sierra Chart Historical Data Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account: