Login Page - Create Account

Support Board


Date/Time: Mon, 13 May 2024 20:40:34 +0000



Euro 3 session chart problem

View Count: 901

[2017-05-09 19:09:27]
User161390 - Posts: 16
I have had a 24 hour chart set up for Euro futures (E6 contract). I have a separate profile for Asia session (15:15-00:59:59), Europe session (01:00-06:59:59), and US Session (07:00-15:14:59).

Recently the settings seem to be reverting to have the wrong session time set on the chart and this messes up the profiles.

See the attached images. I can change the session back to 24 hrs with no evening session (15:15-15:14:59). After saving the settings, the chart loads once and looks correct for a second, and then reloads and looks wrong again (like the attached screenshot) and the session settings have reverted.

Here is an upload of the messed up chart. Also notice one of the images I upload where I point out a profile artifact that looks like it should go with the latest profile for the last few bars (circled in red).

http://www.sierrachart.com/image.php?Image=1494356888943.png
imageEuroSessions-RevertsToThis.PNG / V - Attached On 2017-05-09 19:06:03 UTC - Size: 48.98 KB - 241 views
imageEuroSessions-TryingToSetToThis.PNG / V - Attached On 2017-05-09 19:06:09 UTC - Size: 53.85 KB - 272 views
imageEuroSessions.PNG / V - Attached On 2017-05-09 19:06:22 UTC - Size: 120.91 KB - 235 views
attachmentES-Day.cht - Attached On 2017-05-09 19:07:04 UTC - Size: 2.48 MB - 285 views
[2017-05-09 19:50:40]
Sierra Chart Engineering - Posts: 104368
It is clear what the problem is. The chart is being referenced by other charts. Refer to:
Chart Session Times: Session Times Automatically Changing Unexpectedly


Also notice one of the images I upload where I point out a profile artifact that looks like it should go with the latest profile for the last few bars (circled in red).
Let us know if you still need help with this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account