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Date/Time: Fri, 29 Mar 2024 15:23:16 +0000



Inconsistent Data on two machines - same data source

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[2013-08-22 19:50:39]
shanley - Posts: 11
Hi guys,

Odd one. On the ES, I got a different low on June 23 on my desktop vs our trade room. The attached picture is from my desktop. The left view is my PC which shows a low of 1558. The right is a GoTo Meeting with our trade room where Gary has a low of 1553.50.

I did the Delete and Reload - no change.

I went back four contracts and did four rollovers - no change.

The same problem was happening on my laptop. I went back four contracts and did four rollovers - and now have 1553.50 on my laptop.

Still have 1558 on my desktop.

Any suggestions ? Appreciate any feedback or suggestions on what I might have out of sync.


Thanks so much,

Mike
imageDesktop 2013-08-22.jpg / V - Attached On 2013-08-22 19:45:58 UTC - Size: 961.71 KB - 439 views
[2013-08-23 04:50:22]
Sierra Chart Engineering - Posts: 104368
June 23 is a point in time near a rollover. The chart may not be showing the correct contract month for that particular day .

We recommend using the Continuous Futures Contract Method 1 documented here:
http://www.sierrachart.com/index.php?l=doc/doc_ContinuousFuturesContractCharts.html#Method1

And then re-download all of the data for all of the futures contracts as explained in the step-by-step instructions linked to for Method 1.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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