Support Board
Support Board
Search Board
Control Panel
View My Posts / Threads
Direct MessagesDate/Time: Sat, 27 Apr 2024 23:47:02 +0000
2 message logs
View Count: 493
| [2017-04-27 08:35:10] |
| User78926 - Posts: 69 |
|
Hi there, I have just sent to 2 message logs; can you please tell why it keeps disconnecting from the server and do I need to fix the chart recalculations? Rgds, Mark |
| [2017-04-27 17:56:33] |
| |
|
These are the relevant messages: CQG FIX: Received a Logout message. Text = RcvTestRequestHeartbeatTimerExpired | 2017-04-27 09:32:06 CQG FIX: Sending a Logout message. Text = Received Logout message. | 2017-04-27 09:32:06 CQG websocket | Sending websocket handshake. | 2017-04-27 09:32:35 CQG websocket socket (332) | Socket gracefully closed by remote side. | 2017-04-27 09:32:40 This indicates a problem either with the CQG server, or some connectivity problem between Sierra Chart and the CQG server. Refer to help topic 1.2: http://www.sierrachart.com/index.php?page=doc/helpdetails1.php#h1.2 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-04-27 17:59:01
|
To post a message in this thread, you need to log in with your Sierra Chart account: