Support Board

Date/Time: Sun, 12 May 2024 05:12:15 +0000

Post From: 2 message logs

[2017-04-27 17:56:33] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
These are the relevant messages: CQG FIX: Received a Logout message. Text = RcvTestRequestHeartbeatTimerExpired \| 2017-04-27 09:32:06 CQG FIX: Sending a Logout message. Text = Received Logout message. \| 2017-04-27 09:32:06 CQG websocket \| Sending websocket handshake. \| 2017-04-27 09:32:35 CQG websocket socket (332) \| Socket gracefully closed by remote side. \| 2017-04-27 09:32:40 This indicates a problem either with the CQG server, or some connectivity problem between Sierra Chart and the CQG server. Refer to help topic 1.2: http://www.sierrachart.com/index.php?page=doc/helpdetails1.php#h1.2 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-04-27 17:59:01