Login Page - Create Account

Support Board


Date/Time: Sat, 20 Apr 2024 13:35:59 +0000



TST COMBIN AND VERSION 1013. NO HISTORIC DATA FOR ES

View Count: 1932

[2013-08-21 06:29:54]
User84094 - Posts: 43

I have also version 997 and no problems there.
But in version 1013 I get ES data from the second I open the SC, no historic data.


Software version: 1013 | 2013-08-21 09:13:39
Current Service Package: 3 | 2013-08-21 09:13:39
Usage end date: 2013-10-12 | 2013-08-21 09:13:39
Sierra Chart Historical Data Service is included. | 2013-08-21 09:13:39
Active service: CTS T4 | 2013-08-21 09:13:39
Time Zone: +03:00:00 (GMT+02DT+01,M3.5.0/02:00,M10.5.0/02:00) | 2013-08-21 09:13:39
2013-08-21 09:13:39 Local computer clock time | 2013-08-21 09:13:39
2013-08-21 06:13:39 GMT time | 2013-08-21 09:13:39
2013-08-21 09:13:39 Time zone adjusted time | 2013-08-21 09:13:39
Time difference to server time: 23 seconds. | 2013-08-21 09:13:39
Program path: C:\SierraChart\ | 2013-08-21 09:13:39
Data Files path: C:\SierraChart\Data\ | 2013-08-21 09:13:39
OS Version Number: 6.0 | 2013-08-21 09:13:39


Connecting to CTS Simulation server. | 2013-08-21 09:13:45
CTS FIX - Connecting to data and trade server: fix-sim.t4login.com | 2013-08-21 09:13:45
The network socket is connected. | 2013-08-21 09:13:45
The socket starting SSL connection. | 2013-08-21 09:13:45
SSL socket is now connected. | 2013-08-21 09:13:46
CTS FIX: Sending the Logon message. | 2013-08-21 09:13:46
CTS FIX: Connected to data and trade server. | 2013-08-21 09:13:48
Starting updates for: ES.CME_20130900_ESU3.CME_Eq | 2013-08-21 09:13:48
HD Request # 1 - Downloading Intraday chart data for ES.CME_20130900_ESU3.CME_Eq to the file ES.CME_20130900_ESU3.CME_Eq.scid. Service: cts | 2013-08-21 09:13:48
HD Request # 1 - Starting date and time: 2013-08-20 22:37:02.0 | 2013-08-21 09:13:48
CTS Historical FIX Session - Connecting to Historical data server: fix-chart-sim.t4login.com | 2013-08-21 09:13:48
Starting updates for: NQ.CME_20130900_NQU3.CME_Eq | 2013-08-21 09:13:48
The network socket is connected. | 2013-08-21 09:13:48
The socket starting SSL connection. | 2013-08-21 09:13:48
SSL socket is now connected. | 2013-08-21 09:13:49
CTS Historical FIX Session: Sending the Logon message. | 2013-08-21 09:13:49
CTS Historical FIX Session: Connected to Historical data server. | 2013-08-21 09:13:50
HD Request # 1 - Requesting historical Tick data for ES.CME_20130900_ESU3.CME_Eq from 2013-08-19 to 2013-08-19 | 2013-08-21 09:13:50
HD Request # 1 - Error downloading historical Intraday data for ES.CME_20130900_ESU3.CME_Eq. The download timed out. | 2013-08-21 09:15:20
HD Request # 1 - Received 0 records and wrote 0 records for ES.CME_20130900_ESU3.CME_Eq | 2013-08-21 09:15:20
HD Request # 1 - Intraday download COMPLETE for ES.CME_20130900_ESU3.CME_Eq | 2013-08-21 09:15:20
Real-time intraday chart data file updates started for ES.CME_20130900_ESU3.CME_Eq | 2013-08-21 09:15:20

HD Request # 2 - Downloading Intraday chart data for NQ.CME_20130900_NQU3.CME_Eq to the file NQ.CME_20130900_NQU3.CME_Eq.scid. Service: cts | 2013-08-21 09:15:20
HD Request # 2 - Starting date and time: 2013-08-20 16:40:48.0 | 2013-08-21 09:15:20
HD Request # 2 - Requesting historical Tick data for NQ.CME_20130900_NQU3.CME_Eq from 2013-08-19 to 2013-08-19 | 2013-08-21 09:15:20
CTS Historical FIX Session: Unmatched MDReqID in received Market Data Snapshot/Full Refresh <W> message. MDReqID: H6-0 | 2013-08-21 09:15:45
HD Request # 2 - Receiving Intraday data for NQ.CME_20130900_NQU3.CME_Eq starting at 2013-08-19 01:00:00 | 2013-08-21 09:16:18
HD Request # 2 - Requesting historical Tick data for NQ.CME_20130900_NQU3.CME_Eq from 2013-08-20 to 2013-08-20 | 2013-08-21 09:16:19
HD Request # 2 - Requesting historical Tick data for NQ.CME_20130900_NQU3.CME_Eq from 2013-08-21 to 2013-08-21 | 2013-08-21 09:16:55
HD Request # 2 - Timestamp of first Intraday data file record written: 2013-08-20 16:40:48 | 2013-08-21 09:17:55
There was an error sending data over SSL socket. SSL error: 5 WinErr: 10053 | 2013-08-21 09:17:58
Error sending data over a socket. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2013-08-21 09:17:58
HD Request # 2 - Requesting historical Tick data for NQ.CME_20130900_NQU3.CME_Eq from 2013-08-22 to 2013-08-22 | 2013-08-21 09:17:58
Socket closed. No error. | 2013-08-21 09:17:58
The SSL socket was shut down successfully. | 2013-08-21 09:17:58
CTS Historical FIX Session: Socket connection was closed without any logout messages sent or received. | 2013-08-21 09:17:58
CTS Historical FIX Session: Disconnected. | 2013-08-21 09:17:58
HD Request # 2 - Received 343843 records from 2013-08-19 01:00:00 to 2013-08-21 00:14:46 (47.2 hours) and wrote 74255 records for NQ.CME_20130900_NQU3.CME_Eq | 2013-08-21 09:17:58
Ignored socket Close call based on current socket state. | 2013-08-21 09:17:58
HD Request # 3 - Downloading Intraday chart data for NQ.CME_20130900_NQU3.CME_Eq to the file NQ.CME_20130900_NQU3.CME_Eq.scid. Service: cts | 2013-08-21 09:17:58
HD Request # 3 - Starting date and time: 2013-08-21 00:14:46.0 | 2013-08-21 09:17:58
CTS Historical FIX Session - Connecting to Historical data server: fix-chart-sim.t4login.com | 2013-08-21 09:17:58
The network socket is connected. | 2013-08-21 09:18:05
The socket starting SSL connection. | 2013-08-21 09:18:05
SSL socket is now connected. | 2013-08-21 09:18:10
CTS Historical FIX Session: Sending the Logon message. | 2013-08-21 09:18:10
CTS Historical FIX Session: Connected to Historical data server. | 2013-08-21 09:18:12
HD Request # 3 - Requesting historical Tick data for NQ.CME_20130900_NQU3.CME_Eq from 2013-08-19 to 2013-08-19 | 2013-08-21 09:18:12
HD Request # 3 - Receiving Intraday data for NQ.CME_20130900_NQU3.CME_Eq starting at 2013-08-19 01:00:00 | 2013-08-21 09:19:03
HD Request # 3 - Requesting historical Tick data for NQ.CME_20130900_NQU3.CME_Eq from 2013-08-20 to 2013-08-20 | 2013-08-21 09:19:04
HD Request # 3 - Requesting historical Tick data for NQ.CME_20130900_NQU3.CME_Eq from 2013-08-21 to 2013-08-21 | 2013-08-21 09:19:46
HD Request # 3 - Timestamp of first Intraday data file record written: 2013-08-21 00:14:46 | 2013-08-21 09:20:19
HD Request # 3 - Requesting historical Tick data for NQ.CME_20130900_NQU3.CME_Eq from 2013-08-22 to 2013-08-22 | 2013-08-21 09:20:19
HD Request # 3 - Received 346359 records from 2013-08-19 01:00:00 to 2013-08-21 09:20:41 (2.3 days) and wrote 2517 records for NQ.CME_20130900_NQU3.CME_Eq | 2013-08-21 09:20:21
HD Request # 3 - Intraday download COMPLETE for NQ.CME_20130900_NQU3.CME_Eq | 2013-08-21 09:20:21
Real-time intraday chart data file updates started for NQ.CME_20130900_NQU3.CME_Eq | 2013-08-21 09:20:21



[2013-08-21 06:49:55]
Sierra Chart Engineering - Posts: 104368
Refer to help topic 7.1 here:
http://www.sierrachart.com/index.php?l=doc/helpdetails7.html

This was the relevant error you encountered:

HD Request # 1 - Error downloading historical Intraday data for ES.CME_20130900_ESU3.CME_Eq. The download timed out. | 2013-08-21 09:15:20

We will increase the timeout time.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2013-08-21 11:16:25]
User84094 - Posts: 43
I added ES to symbol update list.
Also clicked " Delete and Download data "

But I think it shoudnt need 18 tried and more then 10 min to download 5 days of data

Software version: 1013 | 2013-08-21 13:54:38
Current Service Package: 3 | 2013-08-21 13:54:38
Usage end date: 2013-10-12 | 2013-08-21 13:54:38
Sierra Chart Historical Data Service is included. | 2013-08-21 13:54:38
Active service: CTS T4 | 2013-08-21 13:54:38
Time Zone: +03:00:00 (GMT+02DT+01,M3.5.0/02:00,M10.5.0/02:00) | 2013-08-21 13:54:38
2013-08-21 13:54:38 Local computer clock time | 2013-08-21 13:54:38
2013-08-21 10:54:38 GMT time | 2013-08-21 13:54:38
2013-08-21 13:54:38 Time zone adjusted time | 2013-08-21 13:54:38
Time difference to server time: 23 seconds. | 2013-08-21 13:54:38
Program path: C:\SierraChart\ | 2013-08-21 13:54:38
Data Files path: C:\SierraChart\Data\ | 2013-08-21 13:54:38
OS Version Number: 6.0 | 2013-08-21 13:54:38

Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ES.CME_20130900_ESU3.CME_Eq.scid | 2013-08-21 13:54:41

Connecting to CTS Simulation server. | 2013-08-21 13:54:41
CTS FIX - Connecting to data and trade server: fix-sim.t4login.com | 2013-08-21 13:54:41
The network socket is connected. | 2013-08-21 13:54:42
The socket starting SSL connection. | 2013-08-21 13:54:42
SSL socket is now connected. | 2013-08-21 13:54:42
CTS FIX: Sending the Logon message. | 2013-08-21 13:54:43
CTS FIX: Connected to data and trade server. | 2013-08-21 13:54:44
HD Request # 1 - Downloading Intraday chart data for ES.CME_20130900_ESU3.CME_Eq to the file ES.CME_20130900_ESU3.CME_Eq.scid. Service: cts | 2013-08-21 13:54:44
CTS Historical FIX Session - Connecting to Historical data server: fix-chart-sim.t4login.com | 2013-08-21 13:54:44
Starting updates for: ES.CME_20130900_ESU3.CME_Eq | 2013-08-21 13:54:44
Starting updates for: NQ.CME_20130900_NQU3.CME_Eq | 2013-08-21 13:54:44
The network socket is connected. | 2013-08-21 13:54:44
The socket starting SSL connection. | 2013-08-21 13:54:44
SSL socket is now connected. | 2013-08-21 13:54:45
CTS Historical FIX Session: Sending the Logon message. | 2013-08-21 13:54:45
CTS Historical FIX Session: Connected to Historical data server. | 2013-08-21 13:54:46
HD Request # 1 - Requesting historical Tick data for ES.CME_20130900_ESU3.CME_Eq from 2013-08-02 to 2013-08-02 | 2013-08-21 13:54:46
HD Request # 1 - Error downloading historical Intraday data for ES.CME_20130900_ESU3.CME_Eq. The download timed out. | 2013-08-21 13:56:16
HD Request # 1 - Received 0 records and wrote 0 records for ES.CME_20130900_ESU3.CME_Eq | 2013-08-21 13:56:16
HD Request # 1 - Intraday download COMPLETE for ES.CME_20130900_ESU3.CME_Eq | 2013-08-21 13:56:16
Real-time intraday chart data file updates started for ES.CME_20130900_ESU3.CME_Eq | 2013-08-21 13:56:16

HD Request # 2 - Downloading Intraday chart data for NQ.CME_20130900_NQU3.CME_Eq to the file NQ.CME_20130900_NQU3.CME_Eq.scid. Service: cts | 2013-08-21 13:56:16
HD Request # 2 - Starting date and time: 2013-08-21 12:45:38.0 | 2013-08-21 13:56:16
HD Request # 2 - Requesting historical Tick data for NQ.CME_20130900_NQU3.CME_Eq from 2013-08-20 to 2013-08-20 | 2013-08-21 13:56:16
CTS Historical FIX Session: Unmatched MDReqID in received Market Data Snapshot/Full Refresh <W> message. MDReqID: H6-0 | 2013-08-21 13:56:29
HD Request # 2 - Receiving Intraday data for NQ.CME_20130900_NQU3.CME_Eq starting at 2013-08-20 01:00:00 | 2013-08-21 13:56:59
HD Request # 2 - Requesting historical Tick data for NQ.CME_20130900_NQU3.CME_Eq from 2013-08-21 to 2013-08-21 | 2013-08-21 13:57:00
HD Request # 2 - Requesting historical Tick data for NQ.CME_20130900_NQU3.CME_Eq from 2013-08-22 to 2013-08-22 | 2013-08-21 13:57:35
HD Request # 2 - Timestamp of first Intraday data file record written: 2013-08-21 12:45:38 | 2013-08-21 13:57:39
HD Request # 2 - Received 214812 records from 2013-08-20 01:00:00 to 2013-08-21 13:57:55 (37.0 hours) and wrote 1626 records for NQ.CME_20130900_NQU3.CME_Eq | 2013-08-21 13:57:39
HD Request # 2 - Intraday download COMPLETE for NQ.CME_20130900_NQU3.CME_Eq | 2013-08-21 13:57:39
Real-time intraday chart data file updates started for NQ.CME_20130900_NQU3.CME_Eq | 2013-08-21 13:57:39

Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ES.CME_20130900_ESU3.CME_Eq.scid | 2013-08-21 13:58:00
HD Request # 3 - Downloading Intraday chart data for ES.CME_20130900_ESU3.CME_Eq to the file ES.CME_20130900_ESU3.CME_Eq.scid. Service: cts | 2013-08-21 13:58:00
HD Request # 3 - Requesting historical Tick data for ES.CME_20130900_ESU3.CME_Eq from 2013-08-02 to 2013-08-02 | 2013-08-21 13:58:00
CTS Historical FIX Session: Disconnecting due to a loss of activity. No activity for at least 124 seconds. | 2013-08-21 13:58:45
CTS Historical FIX Session: Sending a Logout message. Text = No response received after Test Request. | 2013-08-21 13:58:46
The SSL socket was shut down successfully. | 2013-08-21 13:58:46
CTS Historical FIX Session: Socket closed without completing the logout sequence. | 2013-08-21 13:58:46
CTS Historical FIX Session: Disconnected. | 2013-08-21 13:58:46
HD Request # 3 - Received 0 records and wrote 0 records for ES.CME_20130900_ESU3.CME_Eq | 2013-08-21 13:58:46
Ignored socket Close call based on current socket state. | 2013-08-21 13:58:46
HD Request # 4 - Downloading Intraday chart data for ES.CME_20130900_ESU3.CME_Eq to the file ES.CME_20130900_ESU3.CME_Eq.scid. Service: cts | 2013-08-21 13:58:46
CTS Historical FIX Session - Connecting to Historical data server: fix-chart-sim.t4login.com | 2013-08-21 13:58:46
The network socket is connected. | 2013-08-21 13:58:47
The socket starting SSL connection. | 2013-08-21 13:58:47
SSL socket is now connected. | 2013-08-21 13:58:47
CTS Historical FIX Session: Sending the Logon message. | 2013-08-21 13:58:47
CTS Historical FIX Session: Connected to Historical data server. | 2013-08-21 13:58:49
HD Request # 4 - Requesting historical Tick data for ES.CME_20130900_ESU3.CME_Eq from 2013-08-02 to 2013-08-02 | 2013-08-21 13:58:49
Not downloading historical Intraday data for ES.CME_20130900_ESU3.CME_Eq because data is currently being downloaded for this symbol. | 2013-08-21 13:58:56
CTS Historical FIX Session: Disconnecting due to a loss of activity. No activity for at least 124 seconds. | 2013-08-21 13:59:57
CTS Historical FIX Session: Sending a Logout message. Text = No response received after Test Request. | 2013-08-21 13:59:57
The SSL socket was shut down successfully. | 2013-08-21 13:59:57
CTS Historical FIX Session: Socket closed without completing the logout sequence. | 2013-08-21 13:59:57
CTS Historical FIX Session: Disconnected. | 2013-08-21 13:59:57
HD Request # 4 - Received 0 records and wrote 0 records for ES.CME_20130900_ESU3.CME_Eq | 2013-08-21 13:59:57
Ignored socket Close call based on current socket state. | 2013-08-21 13:59:57
HD Request # 5 - Downloading Intraday chart data for ES.CME_20130900_ESU3.CME_Eq to the file ES.CME_20130900_ESU3.CME_Eq.scid. Service: cts | 2013-08-21 13:59:57
CTS Historical FIX Session - Connecting to Historical data server: fix-chart-sim.t4login.com | 2013-08-21 13:59:57
The network socket is connected. | 2013-08-21 13:59:58
The socket starting SSL connection. | 2013-08-21 13:59:58
SSL socket is now connected. | 2013-08-21 13:59:58
CTS Historical FIX Session: Sending the Logon message. | 2013-08-21 13:59:58
CTS Historical FIX Session: Connected to Historical data server. | 2013-08-21 13:59:59
HD Request # 5 - Requesting historical Tick data for ES.CME_20130900_ESU3.CME_Eq from 2013-08-02 to 2013-08-02 | 2013-08-21 13:59:59
CTS Historical FIX Session: Disconnecting due to a loss of activity. No activity for at least 124 seconds. | 2013-08-21 14:01:08
CTS Historical FIX Session: Sending a Logout message. Text = No response received after Test Request. | 2013-08-21 14:01:08
The SSL socket was shut down successfully. | 2013-08-21 14:01:08
CTS Historical FIX Session: Socket closed without completing the logout sequence. | 2013-08-21 14:01:08
CTS Historical FIX Session: Disconnected. | 2013-08-21 14:01:08
HD Request # 5 - Received 0 records and wrote 0 records for ES.CME_20130900_ESU3.CME_Eq | 2013-08-21 14:01:08
Ignored socket Close call based on current socket state. | 2013-08-21 14:01:08
HD Request # 6 - Downloading Intraday chart data for ES.CME_20130900_ESU3.CME_Eq to the file ES.CME_20130900_ESU3.CME_Eq.scid. Service: cts | 2013-08-21 14:01:08
CTS Historical FIX Session - Connecting to Historical data server: fix-chart-sim.t4login.com | 2013-08-21 14:01:08
The network socket is connected. | 2013-08-21 14:01:10
The socket starting SSL connection. | 2013-08-21 14:01:10
SSL socket is now connected. | 2013-08-21 14:01:10
CTS Historical FIX Session: Sending the Logon message. | 2013-08-21 14:01:10
CTS Historical FIX Session: Connected to Historical data server. | 2013-08-21 14:01:11
HD Request # 6 - Requesting historical Tick data for ES.CME_20130900_ESU3.CME_Eq from 2013-08-02 to 2013-08-02 | 2013-08-21 14:01:11
CTS Historical FIX Session: Disconnecting due to a loss of activity. No activity for at least 124 seconds. | 2013-08-21 14:02:20
CTS Historical FIX Session: Sending a Logout message. Text = No response received after Test Request. | 2013-08-21 14:02:20
The SSL socket was shut down successfully. | 2013-08-21 14:02:20
CTS Historical FIX Session: Socket closed without completing the logout sequence. | 2013-08-21 14:02:20
CTS Historical FIX Session: Disconnected. | 2013-08-21 14:02:20
HD Request # 6 - Received 0 records and wrote 0 records for ES.CME_20130900_ESU3.CME_Eq | 2013-08-21 14:02:20
Ignored socket Close call based on current socket state. | 2013-08-21 14:02:20
HD Request # 7 - Downloading Intraday chart data for ES.CME_20130900_ESU3.CME_Eq to the file ES.CME_20130900_ESU3.CME_Eq.scid. Service: cts | 2013-08-21 14:02:20
CTS Historical FIX Session - Connecting to Historical data server: fix-chart-sim.t4login.com | 2013-08-21 14:02:20
The network socket is connected. | 2013-08-21 14:02:21
The socket starting SSL connection. | 2013-08-21 14:02:21
SSL socket is now connected. | 2013-08-21 14:02:22
CTS Historical FIX Session: Sending the Logon message. | 2013-08-21 14:02:22
CTS Historical FIX Session: Connected to Historical data server. | 2013-08-21 14:02:23
HD Request # 7 - Requesting historical Tick data for ES.CME_20130900_ESU3.CME_Eq from 2013-08-02 to 2013-08-02 | 2013-08-21 14:02:23
CTS Historical FIX Session: Disconnecting due to a loss of activity. No activity for at least 124 seconds. | 2013-08-21 14:03:32
CTS Historical FIX Session: Sending a Logout message. Text = No response received after Test Request. | 2013-08-21 14:03:32
The SSL socket was shut down successfully. | 2013-08-21 14:03:32
CTS Historical FIX Session: Socket closed without completing the logout sequence. | 2013-08-21 14:03:32
CTS Historical FIX Session: Disconnected. | 2013-08-21 14:03:32
HD Request # 7 - Received 0 records and wrote 0 records for ES.CME_20130900_ESU3.CME_Eq | 2013-08-21 14:03:32
Ignored socket Close call based on current socket state. | 2013-08-21 14:03:32
HD Request # 8 - Downloading Intraday chart data for ES.CME_20130900_ESU3.CME_Eq to the file ES.CME_20130900_ESU3.CME_Eq.scid. Service: cts | 2013-08-21 14:03:32
CTS Historical FIX Session - Connecting to Historical data server: fix-chart-sim.t4login.com | 2013-08-21 14:03:32
The network socket is connected. | 2013-08-21 14:03:33
The socket starting SSL connection. | 2013-08-21 14:03:33
SSL socket is now connected. | 2013-08-21 14:03:33
CTS Historical FIX Session: Sending the Logon message. | 2013-08-21 14:03:33
CTS Historical FIX Session: Connected to Historical data server. | 2013-08-21 14:03:34
HD Request # 8 - Requesting historical Tick data for ES.CME_20130900_ESU3.CME_Eq from 2013-08-02 to 2013-08-02 | 2013-08-21 14:03:34
Socket closed. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2013-08-21 14:04:36
The SSL socket was shut down successfully. | 2013-08-21 14:04:36
CTS Historical FIX Session: Socket connection was closed without any logout messages sent or received. | 2013-08-21 14:04:36
CTS Historical FIX Session: Disconnected. | 2013-08-21 14:04:36
HD Request # 8 - Received 0 records and wrote 0 records for ES.CME_20130900_ESU3.CME_Eq | 2013-08-21 14:04:36
Ignored socket Close call based on current socket state. | 2013-08-21 14:04:36
HD Request # 9 - Downloading Intraday chart data for ES.CME_20130900_ESU3.CME_Eq to the file ES.CME_20130900_ESU3.CME_Eq.scid. Service: cts | 2013-08-21 14:04:36
CTS Historical FIX Session - Connecting to Historical data server: fix-chart-sim.t4login.com | 2013-08-21 14:04:36
The network socket is connected. | 2013-08-21 14:04:36
The socket starting SSL connection. | 2013-08-21 14:04:36
SSL socket is now connected. | 2013-08-21 14:04:36
CTS Historical FIX Session: Sending the Logon message. | 2013-08-21 14:04:37
CTS Historical FIX Session: Connected to Historical data server. | 2013-08-21 14:04:38
HD Request # 9 - Requesting historical Tick data for ES.CME_20130900_ESU3.CME_Eq from 2013-08-02 to 2013-08-02 | 2013-08-21 14:04:38
CTS Historical FIX Session: Disconnecting due to a loss of activity. No activity for at least 124 seconds. | 2013-08-21 14:05:46
CTS Historical FIX Session: Sending a Logout message. Text = No response received after Test Request. | 2013-08-21 14:05:46
The SSL socket was shut down successfully. | 2013-08-21 14:05:46
CTS Historical FIX Session: Socket closed without completing the logout sequence. | 2013-08-21 14:05:46
CTS Historical FIX Session: Disconnected. | 2013-08-21 14:05:46
HD Request # 9 - Received 0 records and wrote 0 records for ES.CME_20130900_ESU3.CME_Eq | 2013-08-21 14:05:46
Ignored socket Close call based on current socket state. | 2013-08-21 14:05:46
HD Request # 10 - Downloading Intraday chart data for ES.CME_20130900_ESU3.CME_Eq to the file ES.CME_20130900_ESU3.CME_Eq.scid. Service: cts | 2013-08-21 14:05:47
CTS Historical FIX Session - Connecting to Historical data server: fix-chart-sim.t4login.com | 2013-08-21 14:05:47
The network socket is connected. | 2013-08-21 14:05:48
The socket starting SSL connection. | 2013-08-21 14:05:48
SSL socket is now connected. | 2013-08-21 14:05:48
CTS Historical FIX Session: Sending the Logon message. | 2013-08-21 14:05:49
CTS Historical FIX Session: Connected to Historical data server. | 2013-08-21 14:05:51
HD Request # 10 - Requesting historical Tick data for ES.CME_20130900_ESU3.CME_Eq from 2013-08-02 to 2013-08-02 | 2013-08-21 14:05:51
Socket closed. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2013-08-21 14:06:52
The SSL socket was shut down successfully. | 2013-08-21 14:06:52
CTS Historical FIX Session: Socket connection was closed without any logout messages sent or received. | 2013-08-21 14:06:52
CTS Historical FIX Session: Disconnected. | 2013-08-21 14:06:52
HD Request # 10 - Received 0 records and wrote 0 records for ES.CME_20130900_ESU3.CME_Eq | 2013-08-21 14:06:52
Ignored socket Close call based on current socket state. | 2013-08-21 14:06:52
HD Request # 11 - Downloading Intraday chart data for ES.CME_20130900_ESU3.CME_Eq to the file ES.CME_20130900_ESU3.CME_Eq.scid. Service: cts | 2013-08-21 14:06:52
CTS Historical FIX Session - Connecting to Historical data server: fix-chart-sim.t4login.com | 2013-08-21 14:06:52
The network socket is connected. | 2013-08-21 14:06:53
The socket starting SSL connection. | 2013-08-21 14:06:53
SSL socket is now connected. | 2013-08-21 14:06:53
CTS Historical FIX Session: Sending the Logon message. | 2013-08-21 14:06:53
CTS Historical FIX Session: Connected to Historical data server. | 2013-08-21 14:06:54
HD Request # 11 - Requesting historical Tick data for ES.CME_20130900_ESU3.CME_Eq from 2013-08-02 to 2013-08-02 | 2013-08-21 14:06:54
CTS Historical FIX Session: Disconnecting due to a loss of activity. No activity for at least 124 seconds. | 2013-08-21 14:08:03
CTS Historical FIX Session: Sending a Logout message. Text = No response received after Test Request. | 2013-08-21 14:08:03
The SSL socket was shut down successfully. | 2013-08-21 14:08:03
CTS Historical FIX Session: Socket closed without completing the logout sequence. | 2013-08-21 14:08:03
CTS Historical FIX Session: Disconnected. | 2013-08-21 14:08:03
HD Request # 11 - Received 0 records and wrote 0 records for ES.CME_20130900_ESU3.CME_Eq | 2013-08-21 14:08:03
Ignored socket Close call based on current socket state. | 2013-08-21 14:08:03
HD Request # 12 - Downloading Intraday chart data for ES.CME_20130900_ESU3.CME_Eq to the file ES.CME_20130900_ESU3.CME_Eq.scid. Service: cts | 2013-08-21 14:08:03
CTS Historical FIX Session - Connecting to Historical data server: fix-chart-sim.t4login.com | 2013-08-21 14:08:03
The network socket is connected. | 2013-08-21 14:08:05
The socket starting SSL connection. | 2013-08-21 14:08:05
SSL socket is now connected. | 2013-08-21 14:08:05
CTS Historical FIX Session: Sending the Logon message. | 2013-08-21 14:08:06
CTS Historical FIX Session: Connected to Historical data server. | 2013-08-21 14:08:06
HD Request # 12 - Requesting historical Tick data for ES.CME_20130900_ESU3.CME_Eq from 2013-08-02 to 2013-08-02 | 2013-08-21 14:08:06
There was an error reading data from ssl socket. SSL error: 5 WinErr: 10054 | 2013-08-21 14:09:07
Socket receive error: Windows error code 10054: An existing connection was forcibly closed by the remote host. | 2013-08-21 14:09:07
Socket closed. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2013-08-21 14:09:07
The SSL socket was shut down successfully. | 2013-08-21 14:09:07
CTS Historical FIX Session: Socket connection was closed without any logout messages sent or received. | 2013-08-21 14:09:07
CTS Historical FIX Session: Disconnected. | 2013-08-21 14:09:07
HD Request # 12 - Received 0 records and wrote 0 records for ES.CME_20130900_ESU3.CME_Eq | 2013-08-21 14:09:07
Ignored socket Close call based on current socket state. | 2013-08-21 14:09:07
HD Request # 13 - Downloading Intraday chart data for ES.CME_20130900_ESU3.CME_Eq to the file ES.CME_20130900_ESU3.CME_Eq.scid. Service: cts | 2013-08-21 14:09:07
CTS Historical FIX Session - Connecting to Historical data server: fix-chart-sim.t4login.com | 2013-08-21 14:09:07
The network socket is connected. | 2013-08-21 14:09:07
The socket starting SSL connection. | 2013-08-21 14:09:07
SSL socket is now connected. | 2013-08-21 14:09:08
CTS Historical FIX Session: Sending the Logon message. | 2013-08-21 14:09:08
CTS Historical FIX Session: Connected to Historical data server. | 2013-08-21 14:09:09
HD Request # 13 - Requesting historical Tick data for ES.CME_20130900_ESU3.CME_Eq from 2013-08-02 to 2013-08-02 | 2013-08-21 14:09:09
Socket closed. No error. | 2013-08-21 14:10:13
The SSL socket was shut down successfully. | 2013-08-21 14:10:13
CTS Historical FIX Session: Socket connection was closed without any logout messages sent or received. | 2013-08-21 14:10:13
CTS Historical FIX Session: Disconnected. | 2013-08-21 14:10:13
HD Request # 13 - Received 0 records and wrote 0 records for ES.CME_20130900_ESU3.CME_Eq | 2013-08-21 14:10:13
Ignored socket Close call based on current socket state. | 2013-08-21 14:10:13
HD Request # 14 - Downloading Intraday chart data for ES.CME_20130900_ESU3.CME_Eq to the file ES.CME_20130900_ESU3.CME_Eq.scid. Service: cts | 2013-08-21 14:10:13
CTS Historical FIX Session - Connecting to Historical data server: fix-chart-sim.t4login.com | 2013-08-21 14:10:13
The network socket is connected. | 2013-08-21 14:10:13
The socket starting SSL connection. | 2013-08-21 14:10:13
SSL socket is now connected. | 2013-08-21 14:10:14
CTS Historical FIX Session: Sending the Logon message. | 2013-08-21 14:10:14
CTS Historical FIX Session: Connected to Historical data server. | 2013-08-21 14:10:15
HD Request # 14 - Requesting historical Tick data for ES.CME_20130900_ESU3.CME_Eq from 2013-08-02 to 2013-08-02 | 2013-08-21 14:10:15
CTS Historical FIX Session: Disconnecting due to a loss of activity. No activity for at least 124 seconds. | 2013-08-21 14:11:24
CTS Historical FIX Session: Sending a Logout message. Text = No response received after Test Request. | 2013-08-21 14:11:24
The SSL socket was shut down successfully. | 2013-08-21 14:11:24
CTS Historical FIX Session: Socket closed without completing the logout sequence. | 2013-08-21 14:11:24
CTS Historical FIX Session: Disconnected. | 2013-08-21 14:11:24
HD Request # 14 - Received 0 records and wrote 0 records for ES.CME_20130900_ESU3.CME_Eq | 2013-08-21 14:11:24
Ignored socket Close call based on current socket state. | 2013-08-21 14:11:24
HD Request # 15 - Downloading Intraday chart data for ES.CME_20130900_ESU3.CME_Eq to the file ES.CME_20130900_ESU3.CME_Eq.scid. Service: cts | 2013-08-21 14:11:24
CTS Historical FIX Session - Connecting to Historical data server: fix-chart-sim.t4login.com | 2013-08-21 14:11:24
The network socket is connected. | 2013-08-21 14:11:25
The socket starting SSL connection. | 2013-08-21 14:11:25
SSL socket is now connected. | 2013-08-21 14:11:26
CTS Historical FIX Session: Sending the Logon message. | 2013-08-21 14:11:26
CTS Historical FIX Session: Connected to Historical data server. | 2013-08-21 14:11:27
HD Request # 15 - Requesting historical Tick data for ES.CME_20130900_ESU3.CME_Eq from 2013-08-02 to 2013-08-02 | 2013-08-21 14:11:27
CTS Historical FIX Session: Disconnecting due to a loss of activity. No activity for at least 124 seconds. | 2013-08-21 14:12:36
CTS Historical FIX Session: Sending a Logout message. Text = No response received after Test Request. | 2013-08-21 14:12:36
The SSL socket was shut down successfully. | 2013-08-21 14:12:36
CTS Historical FIX Session: Socket closed without completing the logout sequence. | 2013-08-21 14:12:36
CTS Historical FIX Session: Disconnected. | 2013-08-21 14:12:36
HD Request # 15 - Received 0 records and wrote 0 records for ES.CME_20130900_ESU3.CME_Eq | 2013-08-21 14:12:36
Ignored socket Close call based on current socket state. | 2013-08-21 14:12:36
HD Request # 16 - Downloading Intraday chart data for ES.CME_20130900_ESU3.CME_Eq to the file ES.CME_20130900_ESU3.CME_Eq.scid. Service: cts | 2013-08-21 14:12:36
CTS Historical FIX Session - Connecting to Historical data server: fix-chart-sim.t4login.com | 2013-08-21 14:12:36
The network socket is connected. | 2013-08-21 14:12:37
The socket starting SSL connection. | 2013-08-21 14:12:37
SSL socket is now connected. | 2013-08-21 14:12:37
CTS Historical FIX Session: Sending the Logon message. | 2013-08-21 14:12:38
CTS Historical FIX Session: Connected to Historical data server. | 2013-08-21 14:12:39
HD Request # 16 - Requesting historical Tick data for ES.CME_20130900_ESU3.CME_Eq from 2013-08-02 to 2013-08-02 | 2013-08-21 14:12:39
There was an error reading data from ssl socket. SSL error: 5 WinErr: 10054 | 2013-08-21 14:13:40
Socket receive error: Windows error code 10054: An existing connection was forcibly closed by the remote host. | 2013-08-21 14:13:40
Socket closed. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2013-08-21 14:13:40
The SSL socket was shut down successfully. | 2013-08-21 14:13:40
CTS Historical FIX Session: Socket connection was closed without any logout messages sent or received. | 2013-08-21 14:13:40
CTS Historical FIX Session: Disconnected. | 2013-08-21 14:13:40
HD Request # 16 - Received 0 records and wrote 0 records for ES.CME_20130900_ESU3.CME_Eq | 2013-08-21 14:13:40
Ignored socket Close call based on current socket state. | 2013-08-21 14:13:40
HD Request # 17 - Downloading Intraday chart data for ES.CME_20130900_ESU3.CME_Eq to the file ES.CME_20130900_ESU3.CME_Eq.scid. Service: cts | 2013-08-21 14:13:40
CTS Historical FIX Session - Connecting to Historical data server: fix-chart-sim.t4login.com | 2013-08-21 14:13:40
The network socket is connected. | 2013-08-21 14:13:41
The socket starting SSL connection. | 2013-08-21 14:13:41
SSL socket is now connected. | 2013-08-21 14:13:41
CTS Historical FIX Session: Sending the Logon message. | 2013-08-21 14:13:42
CTS Historical FIX Session: Connected to Historical data server. | 2013-08-21 14:13:43
HD Request # 17 - Requesting historical Tick data for ES.CME_20130900_ESU3.CME_Eq from 2013-08-02 to 2013-08-02 | 2013-08-21 14:13:43
Socket closed. No error. | 2013-08-21 14:14:36
The SSL socket was shut down successfully. | 2013-08-21 14:14:36
CTS Historical FIX Session: Socket connection was closed without any logout messages sent or received. | 2013-08-21 14:14:36
CTS Historical FIX Session: Disconnected. | 2013-08-21 14:14:36
HD Request # 17 - Received 0 records and wrote 0 records for ES.CME_20130900_ESU3.CME_Eq | 2013-08-21 14:14:36
Ignored socket Close call based on current socket state. | 2013-08-21 14:14:36
HD Request # 18 - Downloading Intraday chart data for ES.CME_20130900_ESU3.CME_Eq to the file ES.CME_20130900_ESU3.CME_Eq.scid. Service: cts | 2013-08-21 14:14:36
CTS Historical FIX Session - Connecting to Historical data server: fix-chart-sim.t4login.com | 2013-08-21 14:14:36
The network socket is connected. | 2013-08-21 14:14:36
The socket starting SSL connection. | 2013-08-21 14:14:36
SSL socket is now connected. | 2013-08-21 14:14:36
CTS Historical FIX Session: Sending the Logon message. | 2013-08-21 14:14:37
CTS Historical FIX Session: Connected to Historical data server. | 2013-08-21 14:14:38
HD Request # 18 - Requesting historical Tick data for ES.CME_20130900_ESU3.CME_Eq from 2013-08-02 to 2013-08-02 | 2013-08-21 14:14:38

[2013-08-21 11:25:39]
Sierra Chart Engineering - Posts: 104368
The CTS server is not responding to tick data requests.

Go to Global Settings >> Data/Trade Service Settings. Set the Intraday Data Storage Time Unit to 10 seconds.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2013-08-21 12:15:21]
User84094 - Posts: 43
Its odd because with NQ is everything okey in verson 1013
Also in 997 Intraday Data Storege Time Unit : 1 tick works for both ES and NQ





[2013-08-21 12:50:53]
User84094 - Posts: 43
Thank you
10 second tip helped me


To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account