Home >> Support Board

Support Board

Date/Time: Sat, 04 May 2024 05:09:54 +0000

How to Post a Message for Support

Post From: TST COMBIN AND VERSION 1013. NO HISTORIC DATA FOR ES

[2013-08-21 06:29:54] Link To Thread - Link To Post [Go To First Post]
User84094 - Posts: 43
I have also version 997 and no problems there. But in version 1013 I get ES data from the second I open the SC, no historic data. Software version: 1013 \| 2013-08-21 09:13:39 Current Service Package: 3 \| 2013-08-21 09:13:39 Usage end date: 2013-10-12 \| 2013-08-21 09:13:39 Sierra Chart Historical Data Service is included. \| 2013-08-21 09:13:39 Active service: CTS T4 \| 2013-08-21 09:13:39 Time Zone: +03:00:00 (GMT+02DT+01,M3.5.0/02:00,M10.5.0/02:00) \| 2013-08-21 09:13:39 2013-08-21 09:13:39 Local computer clock time \| 2013-08-21 09:13:39 2013-08-21 06:13:39 GMT time \| 2013-08-21 09:13:39 2013-08-21 09:13:39 Time zone adjusted time \| 2013-08-21 09:13:39 Time difference to server time: 23 seconds. \| 2013-08-21 09:13:39 Program path: C:\SierraChart\ \| 2013-08-21 09:13:39 Data Files path: C:\SierraChart\Data\ \| 2013-08-21 09:13:39 OS Version Number: 6.0 \| 2013-08-21 09:13:39 Connecting to CTS Simulation server. \| 2013-08-21 09:13:45 CTS FIX - Connecting to data and trade server: fix-sim.t4login.com \| 2013-08-21 09:13:45 The network socket is connected. \| 2013-08-21 09:13:45 The socket starting SSL connection. \| 2013-08-21 09:13:45 SSL socket is now connected. \| 2013-08-21 09:13:46 CTS FIX: Sending the Logon message. \| 2013-08-21 09:13:46 CTS FIX: Connected to data and trade server. \| 2013-08-21 09:13:48 Starting updates for: ES.CME_20130900_ESU3.CME_Eq \| 2013-08-21 09:13:48 HD Request # 1 - Downloading Intraday chart data for ES.CME_20130900_ESU3.CME_Eq to the file ES.CME_20130900_ESU3.CME_Eq.scid. Service: cts \| 2013-08-21 09:13:48 HD Request # 1 - Starting date and time: 2013-08-20 22:37:02.0 \| 2013-08-21 09:13:48 CTS Historical FIX Session - Connecting to Historical data server: fix-chart-sim.t4login.com \| 2013-08-21 09:13:48 Starting updates for: NQ.CME_20130900_NQU3.CME_Eq \| 2013-08-21 09:13:48 The network socket is connected. \| 2013-08-21 09:13:48 The socket starting SSL connection. \| 2013-08-21 09:13:48 SSL socket is now connected. \| 2013-08-21 09:13:49 CTS Historical FIX Session: Sending the Logon message. \| 2013-08-21 09:13:49 CTS Historical FIX Session: Connected to Historical data server. \| 2013-08-21 09:13:50 HD Request # 1 - Requesting historical Tick data for ES.CME_20130900_ESU3.CME_Eq from 2013-08-19 to 2013-08-19 \| 2013-08-21 09:13:50 HD Request # 1 - Error downloading historical Intraday data for ES.CME_20130900_ESU3.CME_Eq. The download timed out. \| 2013-08-21 09:15:20 HD Request # 1 - Received 0 records and wrote 0 records for ES.CME_20130900_ESU3.CME_Eq \| 2013-08-21 09:15:20 HD Request # 1 - Intraday download COMPLETE for ES.CME_20130900_ESU3.CME_Eq \| 2013-08-21 09:15:20 Real-time intraday chart data file updates started for ES.CME_20130900_ESU3.CME_Eq \| 2013-08-21 09:15:20 HD Request # 2 - Downloading Intraday chart data for NQ.CME_20130900_NQU3.CME_Eq to the file NQ.CME_20130900_NQU3.CME_Eq.scid. Service: cts \| 2013-08-21 09:15:20 HD Request # 2 - Starting date and time: 2013-08-20 16:40:48.0 \| 2013-08-21 09:15:20 HD Request # 2 - Requesting historical Tick data for NQ.CME_20130900_NQU3.CME_Eq from 2013-08-19 to 2013-08-19 \| 2013-08-21 09:15:20 CTS Historical FIX Session: Unmatched MDReqID in received Market Data Snapshot/Full Refresh <W> message. MDReqID: H6-0 \| 2013-08-21 09:15:45 HD Request # 2 - Receiving Intraday data for NQ.CME_20130900_NQU3.CME_Eq starting at 2013-08-19 01:00:00 \| 2013-08-21 09:16:18 HD Request # 2 - Requesting historical Tick data for NQ.CME_20130900_NQU3.CME_Eq from 2013-08-20 to 2013-08-20 \| 2013-08-21 09:16:19 HD Request # 2 - Requesting historical Tick data for NQ.CME_20130900_NQU3.CME_Eq from 2013-08-21 to 2013-08-21 \| 2013-08-21 09:16:55 HD Request # 2 - Timestamp of first Intraday data file record written: 2013-08-20 16:40:48 \| 2013-08-21 09:17:55 There was an error sending data over SSL socket. SSL error: 5 WinErr: 10053 \| 2013-08-21 09:17:58 Error sending data over a socket. Windows error code 10053: An established connection was aborted by the software in your host machine. \| 2013-08-21 09:17:58 HD Request # 2 - Requesting historical Tick data for NQ.CME_20130900_NQU3.CME_Eq from 2013-08-22 to 2013-08-22 \| 2013-08-21 09:17:58 Socket closed. No error. \| 2013-08-21 09:17:58 The SSL socket was shut down successfully. \| 2013-08-21 09:17:58 CTS Historical FIX Session: Socket connection was closed without any logout messages sent or received. \| 2013-08-21 09:17:58 CTS Historical FIX Session: Disconnected. \| 2013-08-21 09:17:58 HD Request # 2 - Received 343843 records from 2013-08-19 01:00:00 to 2013-08-21 00:14:46 (47.2 hours) and wrote 74255 records for NQ.CME_20130900_NQU3.CME_Eq \| 2013-08-21 09:17:58 Ignored socket Close call based on current socket state. \| 2013-08-21 09:17:58 HD Request # 3 - Downloading Intraday chart data for NQ.CME_20130900_NQU3.CME_Eq to the file NQ.CME_20130900_NQU3.CME_Eq.scid. Service: cts \| 2013-08-21 09:17:58 HD Request # 3 - Starting date and time: 2013-08-21 00:14:46.0 \| 2013-08-21 09:17:58 CTS Historical FIX Session - Connecting to Historical data server: fix-chart-sim.t4login.com \| 2013-08-21 09:17:58 The network socket is connected. \| 2013-08-21 09:18:05 The socket starting SSL connection. \| 2013-08-21 09:18:05 SSL socket is now connected. \| 2013-08-21 09:18:10 CTS Historical FIX Session: Sending the Logon message. \| 2013-08-21 09:18:10 CTS Historical FIX Session: Connected to Historical data server. \| 2013-08-21 09:18:12 HD Request # 3 - Requesting historical Tick data for NQ.CME_20130900_NQU3.CME_Eq from 2013-08-19 to 2013-08-19 \| 2013-08-21 09:18:12 HD Request # 3 - Receiving Intraday data for NQ.CME_20130900_NQU3.CME_Eq starting at 2013-08-19 01:00:00 \| 2013-08-21 09:19:03 HD Request # 3 - Requesting historical Tick data for NQ.CME_20130900_NQU3.CME_Eq from 2013-08-20 to 2013-08-20 \| 2013-08-21 09:19:04 HD Request # 3 - Requesting historical Tick data for NQ.CME_20130900_NQU3.CME_Eq from 2013-08-21 to 2013-08-21 \| 2013-08-21 09:19:46 HD Request # 3 - Timestamp of first Intraday data file record written: 2013-08-21 00:14:46 \| 2013-08-21 09:20:19 HD Request # 3 - Requesting historical Tick data for NQ.CME_20130900_NQU3.CME_Eq from 2013-08-22 to 2013-08-22 \| 2013-08-21 09:20:19 HD Request # 3 - Received 346359 records from 2013-08-19 01:00:00 to 2013-08-21 09:20:41 (2.3 days) and wrote 2517 records for NQ.CME_20130900_NQU3.CME_Eq \| 2013-08-21 09:20:21 HD Request # 3 - Intraday download COMPLETE for NQ.CME_20130900_NQU3.CME_Eq \| 2013-08-21 09:20:21 Real-time intraday chart data file updates started for NQ.CME_20130900_NQU3.CME_Eq \| 2013-08-21 09:20:21