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Date/Time: Sun, 28 Apr 2024 12:26:58 +0000



Difference in chart values using same data feed of TD Ameritrade

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[2017-04-26 14:16:27]
naqviak - Posts: 22
Hi
I am running ThinkOrSwim and Sierra chart windows side by side. SC is connected to TDA. I am monitoring SPX500 on SC and SPX (assuming they are same) on ToS/

Issue is there is a small difference in the values reported. See attached image.
ToS = 2391.51
SC = 2391.12

Diff = 0.39

What is the reason for this discrepancy?

Note: I am evaluating SC with 15 day trial but have a funded account with TDA.
imageToS vs SC value difference.JPG / V - Attached On 2017-04-26 14:15:05 UTC - Size: 83.61 KB - 265 views
[2017-04-26 17:36:58]
Sierra Chart Engineering - Posts: 104368
The SPX500 symbol in Sierra Chart is a CFD symbol and will not exactly match the actual S&P 500 cash index.

You must use the Sierra Chart Exchange Data Feed for the real S&P 500 cash index:
http://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#AccessCashIndexMarketData
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2017-04-26 17:45:41]
naqviak - Posts: 22
oh ok - does SC provide S&P 500 cash index? if so what is symbol in SC? I do not see live data feed from TD Ameritrade and IB when using $SPX
[2017-04-26 17:55:11]
Sierra Chart Engineering - Posts: 104368
Yes of course. We have answered this multiple times.

Refer to the instructions here:

http://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#AccessCashIndexMarketData

This is a separate service you have to pay for.


In the case of Interactive Brokers you can use the Interactive Brokers symbol and you will find that in File >> Find Symbol>> IB Indexes.

Refer to:
http://www.sierrachart.com/index.php?page=doc/InteractiveBrokers.php#SetupInstructions
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2017-04-26 18:05:16]
naqviak - Posts: 22
Which service package to I need to get cash index? Does SC provide option data?
[2017-04-26 18:11:06]
Sierra Chart Engineering - Posts: 104368
You can use any service package. You just need to follow through the instructions here and pay for and activate the data feed:

http://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#AccessCashIndexMarketData

If you want help with that, then add 25 USD to your account here:
https://www.sierrachart.com/UserControlPanel.php?page=AddAccountCredit

And let us know when that is done.

For options data you need to use Interactive Brokers. Refer to:
http://www.sierrachart.com/index.php?page=doc/InteractiveBrokers.php
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-04-26 18:12:37

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