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Date/Time: Tue, 07 May 2024 00:14:54 +0000



Time settings in time expansion tool

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[2017-04-18 15:03:12]
User133093 - Posts: 11
Hi,

When using the tool, the time that is displayed differs two hours from my chart settings. Looks like a timezone thing. Maybe I'm overlooking something, but where can I adjust these settings for the tool? I can't find it...

Thanks,
Juriaan
[2017-04-19 03:35:25]
Sierra Chart Engineering - Posts: 104368
The Time Expansion tool has no dependency on the time zone of the chart.

We need to understand why you are coming to the conclusion that you are.

Post an image of the chart showing the Time Expansion drawing. Following these instructions here:

https://www.sierrachart.com/index.php?page=PostingInformation.php#Image

Open the Chart Drawing Properties for the Time Expansion drawing and let us know what levels you have set on the first tab. Refer to:
Chart Drawing Tools: Chart Drawing Properties
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2017-04-19 06:16:18]
User133093 - Posts: 11
http://www.sierrachart.com/image.php?Image=1492582308814.png

This is the chart without studies. The time displayed by the expansion tool differs 2 hours from the chart settings.
[2017-04-19 06:22:21]
User133093 - Posts: 11
In the first tab of the tool, I've checked the first 5 buttons (up till 100%), but I think this is not relevant. In the second tab, time analysis is based on time, not on bars because I use tickcharts. Furthermore I don't see any relevant buttons for time settings.
[2017-04-19 07:21:47]
Sierra Chart Engineering - Posts: 104368
This will be fixed in the next release coming out tomorrow.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2017-04-24 09:19:42]
User133093 - Posts: 11
Till now, nothing has been fixed. When is it expected?
[2017-04-24 16:13:21]
Sierra Chart Engineering - Posts: 104368
We will put out a prerelease today. The version number will be 1548.

This evening, update to the latest prerelease following the instructions here:
http://www.sierrachart.com/index.php?page=doc/SoftwareDownload.php#FastUpdate
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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